Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Kia Maintenance Review

By kmtelecky on 8/16/2019 at 5:05 PM. Helped by Kyle McWilliams.

Fast and efficient. Kyle did a wonderful job in checking my concerns for the vehicle, which were brakes/rotars and oil change. Brakes and rotars came back fine. Stayed would need to have struts put in soon but nothing of huge concern. Will take the Kia in for another oil change soon and will get another look at for struts. Only thing that could’ve been better was that the oil sticker for knowing when I need another oil change was not placed on the windshield.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Salesman excellent, great service

By Ron on 8/16/2019 at 12:38 AM.

My salesman was knowledgeable and mad this transaction great job. Jim was awesome to make sure I got exactly what I wanted. Total experience perfect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Work was done on schedule and vehicle is back to tip top sha

By CARMAN12432134 on 8/12/2019 at 8:20 PM. Helped by Stephanie Garcia.

Thanks to the Woodhouse crew for getting our vehicle back to specs and making sure we are safe on the road. Never over look your tires.

I would recommend this dealer.

Overall Rating

3.3  

4   Friendliness
3   Overall Experience
3   Price

Visit that could have waited

By ALNOLSN on 8/12/2019 at 3:33 PM. Helped by I only visited the service center, not sure of the names..

I had an appointment to fix a recall issue, the part had been ordered before the appointment. After I arrived, I was told the part had been back ordered. Had I been notified ahead of the appointment, I would have rescheduled since I live an hour from the dealership. I did have an oil change while I was there but that wasn’t urgent and could have waited also. Overall, I was a little disgusted that I wasn’t informed ahead of time that the part wasn’t available and given the opportunity to reschedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Woodhouse came through again!

By Len and Chris on 8/9/2019 at 7:49 PM. Helped by Austin and Blake.

We came back to lease again to Shane Martinez. Very helpful and courteous. Did not take hours! Also good delivery with Austin. Finance help was also thorough and timely.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Didn’t try to upsell me

By Maurine on 8/8/2019 at 2:52 AM. Helped by Sean.

Took my car in due to check engine light and they took care of the problem and did not try to sell me anything else like many dealers do.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent service

By Rita on 8/7/2019 at 6:43 PM. Helped by Shawn in the service dept.

Excellent service & went above my expectations on getting all items taken care of. I was advised the stain was removed on the seat however it wasn’t completely gone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Inspection and Recall Update

By CARMAN12432134 on 8/7/2019 at 5:38 PM. Helped by Stephanie and Service Crew.

Thanks to the crew for getting our vehicle updated and current on all service needed. The ease of appointment and drop off is what one appreciates.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Visit Frank... he will treat you right!

By Mccloudt on 8/3/2019 at 3:54 PM. Helped by Frank.

Frank was fantastic to work with. Hes very down to earth, no pressure sales tactics and very easy to talk to. The selection of vehicles was outstanding and everyone was willing to stay late to get us in the car we wanted. Thank you Woodhouse team!

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Omaha GMC is a joke.

By Ddesaire on 7/29/2019 at 2:22 AM. Helped by I’m not sure who it was.

I bought my truck with bumper to bumper warranty and went in to get ABS fixed and they said it wouldn’t cover it and then I had a squeaking in my back tire and they said I needed new brakes and rotors and I took it to Brakes Plus and they said it was just a clip rubbing and fixed it for $50 rather than the $550 gmc quoted. They are just scamming people to make money.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great. On time. Very friendly

By DT on 7/27/2019 at 4:52 PM.

With many options I have found you to do a great job. I liked making the appointment on line. I’ll be back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire Repair

By mdorsey16 on 7/27/2019 at 4:00 PM. Helped by Andrew Johnson and Ryan Brogie.

Noticed something in my tire. Called and was able to get my car in within an hour. Tire was repaired under extended warranty. I was not sure if I removed if the air would come out and leave me with a flat tire.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hail damage repair

By Scameron on 7/24/2019 at 11:53 PM. Helped by Ryan and one other person from the body shop area.

My car had extreme hail damage. The folks at Woodhouse worked with the insurance company to ensure all damage was identified and properly repaired. They kept me informed at every step. When repairs took longer than my insurance allowed for a rental car, they provided me with a loaner vehicle. Outstanding customer service and work on my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By jennamccleary_00 on 7/21/2019 at 4:19 PM.

Our car salesman was nice and found us exactly what we asked for. He did not try to sell us on things we didn’t want. He was friendly and had great customer service skills.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New truck

By Mikegmc on 7/18/2019 at 5:44 PM. Helped by Blake.

Easy to work with great place to buy a truck will buy from woodhouse again......................... I do t know what else to say great job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice person that help me

By dianaj0402@yahoo.com on 7/17/2019 at 5:44 PM.

Good customer service friendly sales person honest with all my cuestión always there ready to help second vehicle that we buy from cris Calvillo love my new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Accident repair

By Braasch36 on 7/16/2019 at 12:09 AM.

I am new to this dealer so I was a little apprehensive. Casey was a pleasure to work with. He explained the situation and worked with the insurance adjuster to make sure the damage was properly handled. He kept me informed as the work proceeded and made sure my car was returned to its original condition. I am very well pleased. Thank you Casey and crew.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ted Murray... excellent salesman. Very knowledgeable.

By jwiggy54 on 7/15/2019 at 8:07 PM. Helped by Accessories, Erin Krause, Delivery Coordinator, Austin Pies..

Our experience with Woodhouse Buick was exceptional. Ted Murray was not pushy and he had a hometown feel about himself. You need more like Ted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service on my Regal

By Bubba Star on 7/12/2019 at 7:52 PM. Helped by Stephanie.

Everything went fine. I had two issues and they took care of both. Stephanie did a good job explaining what was wrong and it was done in a timely fashion.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
2   Price
5   Quality of Work

Good service and quick turnaround

By DRFERREESR on 7/11/2019 at 4:12 AM. Helped by Curt Patton, Kyle R McWilli/0658.

The service personnel were professional and friendly. The service was swift and accurate. It is everything I have come to expect from Woodhouse Buick GMC (or Plaza GMC, their predecessor). The only drawback I found was the price of the service. It has become more expensive compared to when I last had the service done. (Oil Change)

I would recommend this dealer.