Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An a amazing first experience

By Kristen on 2/10/2018 at 4:40 AM. Helped by Acia Gay, Nick Loscalzo.

Today was my first experience in a car dealership. I purchased my first car and everything was amazing. The staff is so caring and helpful. There was no pressure and I was lead in the right direction. I am so grateful my mother bought me and I will be recommending them to everyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience every.

By penny1959 on 2/10/2018 at 11:25 AM.

This is my second new car brought from the great dealership, I had some recalls with my 2014 and the service center was remarkable. I given this rating because my rep Reggie and Chri was the best. They were very respectful. I will recommend Pacifico Hyundai at the auto mall to every body that I know that may be interested in a new or use car. I have given this rating because, I founded them not pushy and very patient with me. Love my 2018.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great help without a sales pitch!

By paul mcalary on 2/1/2018 at 2:21 PM.

I had a great experience working with Mike at Pacifico Hyundai. Mike was knowledgeable and efficient at getting me into my new car for a great price and with no muss and no fuss. And the best part was that Mike was helpful first and selling me second. Being in sales myself I can easily tell when a salesperson is more concerned about the sale then helping the customer. Mike steered through helping me and selling me my new car as easily as my new Veloster handles curves. Mike and I had a nice chat while we waited for the service department to detail, wash, and get my car ready. Overall it was a great experience and I got out of the dealership right in time for me to meet with one of my customers and help them buy a new kitchen!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Samantha012814 on 1/30/2018 at 12:23 AM.

I emailed Hyundai for pricing of a new car, not even expecting to leave that night signing a contract for a new car. Bryan worked hard to get me the best pricing and I love my new Hyundai! Would definitely recommend them to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb Service.

By Raython Bass on 1/23/2018 at 11:44 PM.

The dealership went above and beyond to make sure I was happy. They located my car in the poconos and went to pick it up. I couldnt ask for anything more. I would recommend this dealer in a heartbeat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Kateye2015 on 1/20/2018 at 5:36 PM.

I enjoyed such a wonderful Experience with this Salesman, both my husband and myself purchased vehicles, we are so very satisfied with our purchase. In fact, what I wanted was not at the dealership, they had to find my requirements and did an excellent job in getting me exactly what I requested. I am so very pleased with my purchase. This is my 5 vehicle from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealers

By Moaleri on 1/13/2018 at 8:41 AM.

I was indecisive for a week but I found out that I came to the right place.. I’m happy wit my new car. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By Patricia Semeraro on 1/9/2018 at 3:50 PM.

Michael did a fabulous job he was patient and helped me every step of the way! The gentleman in the financing department was also very helpful and super cheerful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By PGOR20 on 1/9/2018 at 1:06 AM.

Mr. Conahan was more then helpful with me financing my latest vehicle.. Very professional and accomadated me well. Would definitely recommend others to consider pacifico auto group for auto purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Susie217 on 12/27/2017 at 1:18 AM.

Salesman Steve “Bow tie” Cromartie and everyone that assisted in the selection, paperwork & delivery of my Hyundai Elantra listened to my needs & were helpful and patient. I got the most/best for my money. I’m very satisfied with my purchase and apprecite the great warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Very Impressed

By Sexytye@46 on 12/20/2017 at 9:53 PM.

I Was Nervous About Getting My First Car And Steve Cromartie Made Me Feel Comfortable He Was Patient And That Was Important To Me. He Also Was Very Knowledgeable And Im Impressed Very Much And Will Be Getting My car Real Soon.Thanks Again Steve. You Rock.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very cool , down to earth kind of guy

By Krystal Lott on 12/18/2017 at 4:50 PM.

He was very easy to work with. Very detail orientated and well mannered. He is thorough and makes the process very comfortable. He is definitely the guy to see if your looking for good customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car

By Love mycar on 12/16/2017 at 5:25 PM.

My experience was great and didn’t too long. I met Mike and explained what I was looking for in a car and he assisted me with selecting the right car for me! Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME SERVICE

By prettyvicci0203 on 12/15/2017 at 5:33 PM.

Reginald was very informative , friendly and helpful. He was able to help me find the right vehicle for me. I have everything that I asked for in the vehicle and the vehicle has been tailored to my needs. I am a student but I required heated seats since I walk far from where I park for work and school.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Determined and friendly character

By CG on 12/14/2017 at 9:18 PM.

Been car shopping for a while and even though I didn't buy, my rep was amazing. Eli was very friendly and even though I told him I wasn't ready he took his time and gave me all the information I needed and more. 5 stars for not giving me half effort.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By BreonnaQueenBee on 12/11/2017 at 11:52 PM.

They were the best with my first car I am 21 and Steven was the best very welcoming. Thank You #PacificoForLife. The guy with the bow tie

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
2   Overall Experience
1   Price
2   Quality of Work

never again

By mnaimah27 on 12/12/2017 at 5:29 PM.

I believe Reginald is a good guy and loves to sale cars he knows a lot about the cars that he is selling and hopes he will succeed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Efficient and effective!

By Menkel1 on 12/10/2017 at 3:47 PM.

Came in the lot and was assisted by mr Burgos. I told him what I had in mind, he listened and gave me options to choose from. Unfortunately at the time, I didn't see anything I liked, but mr Burgos introduced me to the used car manager; Just to see if I anything pre-owned certified. I still didn't like anything, I told him I would stop by in the near future when I'm ready to make a purchase. I appreciated him customer service, knowledge, and professionalism. Thanks Honda!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Out going, friendly and patient.

By Waseemah18 on 12/9/2017 at 8:17 PM.

Steve went above and beyond to help me out into a vehicle that I was comfortable with. He was friendly and pleasant and down to earth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasant shopping experience

By Rolf on 12/8/2017 at 10:05 PM.

This was a very pleasant shopping experience with Lamont Dean at Pacifico Hyundai. There was never any sales pressure, which we had experienced with other dealerships.

I would recommend this dealer.