Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Found the car I was looking for the right price

By ejh190 on 5/18/2017 at 8:57 PM.

Pacifico helped get me in the exact car I wanted for the right price and rate. Their staff was friendly and extremely welcoming. I am an out of state customer who was looking for something specific, and having been to three dealerships in Florida, I was advised by hometown friends to try Pacifico. Not only did they get me the best rate of the three, as well as considering my finances, they also went above and beyond to get me in exactly what I wanted. I ended up purchasing a 2016 cx-9, My fiancee and I are starting a family and needed something that is fun and has ample space. A special mention to Jodi Delia, who answered my calls and all my questions even when she was not at work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Y. M. on 5/15/2017 at 3:02 AM.

I needed a car for my son and had the pleasure of working with Wesley at Pacifico Mazda. I was so impressed with his composure even through a supposed to be stressful situation he laughs. I have a car already and was looking to get another car this time for my son on a tight budget. He made it happen. My son is happy with his car. I was more impressed with him going out of his way coming in to work on his off day to make sure all goes well when it was time for us to pick up the car. YMozi.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

First Time Car buying Experience

By Hedmunds on 5/6/2017 at 8:39 PM.

At Pacifico Mazda, I had the pleasure to work with Lamont in the purchase of my new CX-5. This was my first car purchase and he made every bit of the experience comfortable. He informed me about everything I needed to know about purchasing this car without feeling overwhelmed. During the entire experience I did not feel pressured into making a decision. He asked what was most important to me in purchasing a car and tried his best to make it happen. Overall I would recommend him to others looking into buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A sales professional who knows the product

By jimbohammer on 5/2/2017 at 6:13 PM.

I had the pleasure of meeting Jodi at Pacifico Mazda recently, the redesigned CX-5 was getting great reviews and it was on our list. Over the course of a couple days, my wife and I had met with several other car sales people as we visited different dealerships. I have to say, Jodi displayed the highest level of product knowledge and truly wants her customers to make an informed buying decision. At no time did we feel pressured or rushed into buying a car. It is no wonder why Jodi was selected as the top sales person for Pacifico in 2016. If you are tired of dealing with the stereotypical car salesman who can't answer your questions and puts his needs before yours, it's time to stop in and see Jodi.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and able to meet my budget.

By 6210$ on 4/29/2017 at 12:42 PM. Helped by Mike Heinken.

I needed to lease a Ford Edge and my salesman helped me find the right car for my budget. This is my second purchase at Pacifico.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience and the greatest Customer Service!!

By liza601 on 4/21/2017 at 3:09 PM. Helped by Mike Henkin.

Great experience with leasing a new car. Mike Henkin has been my salesman for over two years and he is the best!! He always exceeds my expectations with my vehicles, very helpful and knowledgeable, and I highly recommend to family and friends!! Mike thank you for your service, you are the greatest!! Liza Ibbetson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Dana on 4/18/2017 at 4:43 PM.

Great experience purchasing our new car. Lamont is very personable, patient, and helpful while our toddler trashed his poor desk. We didn't feel rushed or pressured anytime during the process. He even gave our daughter a new car toy to play with when she zoom zooms in the Mazda CX-5. I would absolutely recommend this guy for your next car purchase! Thanks Lamont!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth experience

By Beenah on 4/10/2017 at 6:36 PM. Helped by Jim Mckenna.

I went to Pacifico looking to get a car within my budget, was not sure if it would happen but, Kevin and Jim worked with me and got the job done! Love my new car!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Best dealership in Philadelphia!!!

By bland,Sheena 05 on 4/10/2017 at 5:18 PM.

This place is great! I just purchased my third car from them and it's always a wonderful experience. I always leave this dealer with a smile on my face!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By cjstemple1991 on 4/3/2017 at 11:38 PM.

He is completely honest and fair. I plan on always coming back to do my business with him. I'm fact he is the only person I would do business with. This man needs a raise!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By Adam Kozin on 3/27/2017 at 11:54 AM.

very professional, easy to work with. My daughters first car took time to explain everything. She was very happy and thought Lamont was easy to work with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST EXPERIENCE EVER

By Treska23 on 3/29/2017 at 2:59 PM.

The staff at this place is great. I bought my first car with ease and a DEAL! The environment is super welcoming and they made me feel like I was #1. the games they have for buyers is wonderful and I would recommend them to EVERYONE EVERYWHERE!! They made this experience one for the books :) I love them !!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I felt very comfortable buy my car here.

By maryajo1983 on 3/27/2017 at 5:36 PM.

I had a wonderful experience buying my car at Pacifico Mazda. Everyone was friendly, especially Wesley who help me pick a car I could afford and love to drive. We test drove serveral cars, I did not feel pressured to buy at all. He was very patient and offered great suggestions. The process took serveral hours but he made it a great time, even buying me and my sister who accompanied me lunch. Three weeks after purchasing my car, he still calls to make sure I'm still loving it. The customer service here is excellent. Wesley was awesome and I would definitely buy my next car here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Capapa22 on 3/25/2017 at 2:08 AM.

First off I would like to thank Lamont dean for the excellent work and getting me in a 2017 Mazda six this guys took his time to sit down with me and discussed everything about this car with me review the specs worked a reasonable price with me and got me and my wheels today if you ever need a brand-new car this is the man to come and see.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great help and a Great sales person

By Khalil Andre Sumler on 3/6/2017 at 11:39 PM. Helped by Desmond Bryant.

Me a day my wife came in to look at a 2008 trailblazer and were very disappointed in what we heard once it was started. The sales men Desmond Bryant felt them same way and although we were there a good while he made sure we left with a Good car. He got us a 2015 Mazda6 with a good payment. Five thumbs up for Des Bryant

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By greenwoodk1 on 2/4/2017 at 4:44 PM.

Lamont Dean was just awesome! He took the time to explain things to me and did not try to sell me something I didn't want. The whole experience was great. Everyone that I dealt with at Pacifico was very helpful and friendly. Most importantly, I LOVE MY CAR! Thank you so much Lamont for helping me get the car I wanted and for walking me through every step. You are the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly - Excellent Service!

By kate on 1/24/2017 at 10:39 PM. Helped by Jack Kittal.

I was in the market for buying a car and Steve helped me find and purchase the car in two days! After visiting many different dealerships I was beginning to think I would never find exactly what I was looking for. Steve actually listened to what I wanted and provided solid customer service and commitment to getting all my questions answered. I walked away a very happy customer. Also, I love the bowties!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great dealership

By Louis Chang on 1/23/2017 at 2:15 PM. Helped by Devin Alwyn.

This is my third Mazda and second trip to Pacifico and each time everyone was helpful in working with me to understand my options and help get to the bottom line, and that is to walk out with a new vehicle at a price point that I was comfortable with. If you are looking for a great car and dealership to work with, give Pacifico a try.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

First car purchase

By eaf0587 on 12/24/2016 at 10:42 PM. Helped by Martin Ivanovich.

I bought my first car with Martin and ended up getting a newer and better car than I had first planned. They were really about the customer. Highly recommend Martin and his

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, felt very welcomed!

By Yas1214 on 12/15/2016 at 4:55 AM.

Lamont was very helpful, made sure I knew all aspects of my potential purchase! Went in for service ended up leaving with a brand new car! Happy Customer!

I would recommend this dealer.