Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CJ was very helpful

By Happy Camper on 11/18/2017 at 12:01 AM.

I was going to buy a car from a competitor of yours. I saw the car in their inventory. I said I'd buy it if it looked good. Cash!!! Went in the car was at one of there other lots. I made 2 separate appointments to drive up and see the car. They never brought it to their lot. I went to your dealership. met CJ and drove away with a great deal on a 2017 Chevrolet Malibu. Gas mileage was a big factor in my decision. CJ showed me some options and I left a happy camper. Dan Cook

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Nicole V on 11/18/2017 at 6:28 PM.

This was our third purchase from Paradise Chevrolet and Damione was understanding of our situation and worked hard to get us in our Chevey Cruze. He took time to listen to us and answer all of our questions. Great customer service through the entire purchasing experience. We will keep coming back and refer friends and family when ready to make their next purchase. Huge Thank you to Dave Grout, George Makridis, Christian Ricks and Damione Thompson for all your help and awesome car buying experience!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CJ=Excellent Customer Service

By debscad256 on 11/18/2017 at 6:59 AM.

If excellent customer service is what you are looking for when purchasing your next vehicle ask for CJ in sales at Paradise Chevrolet Cadillac. He assisted in making my Cadillac ATS purchase smooth knowing my expectations. Thank you CJ!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A+ Transaction from start to finish

By JD on 11/17/2017 at 7:08 PM.

I knew I wanted to buy from Paradise, Temecula because their service department was where I routinely took my Traverse for oil changes, and any necessary repairs. And they are excellent! So I went into the lot looking for something smaller, but left with another SUV, And I'm so glad I did. I owe that to Peter Williams for his patience in really listening to what my wants and needs were. Rather than try to sway me away from the original car I wanted, he pointed out it's perks and was patient while I took a thorough test drive. He then pointed out the other vehicle in comparison, and I was sold. Damione Thompson got the ball rolling on the sale, making sure we were able to stay within my budget, and paperwork was quick and painless. (which it was) And Ryan Tracy did a great job explaining any questions we had concerning finance, getting us in and out real fast. This was the fastest, (stress-free) transaction I've ever had at a car dealership, hands down! These guys worked as a team to help me get what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great exspirnze

By 2017 chevy bolt on 11/17/2017 at 6:58 PM.

drive great and they guide me in any question Philippe-- don-- Mallory they great and help me in any question 24 hrs very professional people

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lou Long... Great Job!

By GTF on 11/17/2017 at 3:52 PM.

As my years of life experience have increased I find that I'm more comfortable with sales people near that same level (except doctors). Lou was a great help and didn't find the need to bore me with upsell and the regular BS. He got to the point and sold me the car I came in for. Thank you Mr Long

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Peter was Perfect

By Wm. "Tim" & Caren Smith on 11/17/2017 at 12:23 AM.

Thank you Peter for your time and explanation of all of the "goodies" that came with our beautiful Buick Enclave!! You, your manager, and your support staff were lightening fast, allowing us to process our paper-work and get back to our responsibilities in record time. Thank you for making our car buying experience so pleasant and fast. You provided the service we have come to expect from your dealership and we look forward to buying from you again. Best, Wm. "Tim" & Caren Smith

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Derek and Mike were amazing

By Kathy on 11/16/2017 at 9:04 PM. Helped by Mike Good.

Derek and Mike were amazing my sales person Derek and his boss Mike made The car buying experience easy I would recommend these two gentlemen to all my friends they were both honest and I didn’t feel pressure you get up most dealerships I would Definitely buy another car from them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of Jonathan Ramirez

By Marian Cerilly on 11/16/2017 at 12:28 AM.

Jonathan is one of the best auto dealer I have encountered. He was friendly, extremely knowledgeable and very efficient. I was happy with every part of the purchasing process, and I found the exact vehicle I was looking for. Paradise Chevrolet was also very pleasant to deal with. I highly recommend them and Jonathan as a salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Purchase

By Harry on 11/14/2017 at 3:17 PM.

This is my second purchase from Paradise. Again it was a pleasant experience. Both times I dealt with Becky Young and she was both helpful and pleasant to work with. Denny was most helpful as well, demonstrating the vehicle and it's many features and how to use them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great and Friendly Staff !

By ptynnning on 11/13/2017 at 11:13 PM.

Lou Long was very friendly and Knowledgeable about the 2017 Corvette I was buying ! Lou answered all of my questions about the Corvettes and was very honest I had a great experience ! Thank You

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Deal.

By Christopher Leach on 11/13/2017 at 9:37 PM.

I was completely satisfied with, Andre, he helped me out so much answering all my questions and concerns I had wonderful time here. I wasn't planning on getting a car just a feel for what i might like, but Andre got me a car into a car I loved.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought a new truck

By Acadle on 11/11/2017 at 8:22 PM.

Andre was awesome. We just started looking for a truck and wanted to look around. He was such an awesome person to work with that we bought the truck from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience in buying our new vehicle!

By marcus.a. on 11/12/2017 at 5:33 PM.

We bought a 2016 Chevy Traverse and were quite pleased with the pricing, service, and response from the Paradise Chevrolet team. We will return to do business again.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Satisfied and happy

By Cathy123 on 11/12/2017 at 5:01 PM.

Becky was delightful to work with. She answer all our questions and made us feel right at home. I can hardly wait to have her work with us for a new Tahoe.😊 Sincerely, Catherine Christopherson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales Professional

By Dantheman on 11/12/2017 at 4:31 PM.

I am a returning customer happy to find Becky still at Paradise Chevrolet. Becky spent quality time with a dealer search to locate a Silverado match to the specs I was looking for, and made a tire & wheel exchange that completed the package for me. I also received the benefit of unexpected promo & rebates that made the deal sweeter, and the experience seamless. Becky is a delightful lady, and experienced sale professional who takes her job seriously. I hope she is still at paradise for my next vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Jonathan was really great from beginning to end!

By Erin on 11/12/2017 at 4:26 PM.

Jonathan greeted us when we arrived. I went in hoping somehow I could drive away in a Tahoe. I had to have the bucket seats in the middle row! Unfortunately the Tahoe with bucket seats was just too far put of our budget. I was planning to leave with the vehicle I'd come with, when Jonathan mentioned the 2018 Traverse was completely remodled and that it offered middle row bucket seats in my price range. I wasn't really excited to even look at it, but he assured me it was in no way a lesser vehicle and that I'd be impressed. He was so right! We bought one, and I'm really happy. Jonathan took away the usual irritating games and got down to business. We will seek him out next time we need a vehicle , I wouldn't hesitate to send family and friends to him. Thanks Jonathan! The manager Thad was working that day. He was also warm and friendly. We have bought many vehicles before, in our past experiences when the manager comes over things get a little frustrating. Not the case with Thad, he has a tough job but he does it well. Overall, I was impressed with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck of our dreams from a truely dream staff

By davidnamie on 11/12/2017 at 2:11 PM.

My wife and I have always bought Chevrolet vehicles. New to the Temecula Valley area, this was our first experience with Paradise Chevrolet. We had heard nothing but good things from friends and co-workers that have visited and purchased from Paradise. I must say, the experience was great! The entire staff was extremely helpful and knowledgeable. Mike Peralta was our sales person and he was absolutely fantastic! Thank you to the entire Paradise team for a memorable experience we will not soon forget. You have just earned a customer for life. Sincerely, David & Amie Lucas

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected Experience

By Cashwill99 on 11/11/2017 at 3:57 PM.

Experience with CJ C. Was great. He was knowledgeable and kind. Really informative and had a great attitude even tho he knew we were not buying that day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chevrolet Cruze

By BorgFamily on 11/11/2017 at 3:08 PM.

We worked with Damione and Peter to buy a 2017 Cruze and found both to be knowledgeable and friendly. Damione listened to our needs and showed us all our different options until we were ready to decide. I would definitely work with him again!

I would recommend this dealer.