Dealer 2-Year Rating

Overall Rating

1.4 / 5
Customer Service
2  
Friendliness
2  
Overall Experience
1  
Price
1  
Quality of Work
1  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

1.4  

2   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unsatisfactory service

By Kathy123 on 8/31/2017 at 10:31 PM. Helped by Greg.

Car was brought in after accident and has been in your shop continually. Repairs were unsatisfactory and it has been in shop more than put.

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Quality of Work

Stolen equipment

By ifiddlediddle on 5/28/2017 at 10:14 PM.

I turned in my Chevy Volt at the end of the lease and the dealership stole my charger, leaving me with a $400 bill from the leasing company. If they are willing to steal a charger, imagine how much they will steal from you when you buy a car!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Impressed Customers!

By Mora's on 1/4/2017 at 5:51 AM. Helped by Donald Garcia, Bert Boone, Ricardo and Armando in Finance, and a good word from Dorothy.

After visiting a few other dealers, Paradise far exceeded our expectations! Starting with Donald Garcia then working with the other departments, we will be returning customers and refer anyone looking to buy a car. The complete process was friendly and professional. Thank you!!!!!!! The Mora's

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Dealership Like None Other!

By Markymark805 on 10/24/2016 at 5:30 PM. Helped by marilynn.

Not a night has passed where my wife was not dreaming of a gorgeous black new Suburban. One dreary night we were passing the historic Paradise Chevrolet and like a torch of hope all the lights were shining bright and the sky miraculously cleared up. It was a like a powerful hopefully omen like no other. We stopped, we ventured around the lot looking at all the beautiful new Chevy's. Wife was dreaming of all the kids happy in the suburban, I am dreaming of a new heavy duty work truck. Flash forward a day, I think to myself, self by your wonderful wife the car of her dreams, so I go to make that happen! As luck be told, I ran into Todd Snyder, seeing him walk towards me was like seeing Thor and his might hammer break thru the sky's dark night and cause the heavens and the sun to shine brightly upon me and all the wonderful deals that Paradise had to offer! He took his mighty hammer and battered thru roadblocks, financing issues, rebates, everything else he could battle to get me the best deal possible. He fought like the mighty warriors of Sparta, drawing blood, taking names, and hammering away every cent possible to make the most wondrous of deals! He passed the deal over to one of the sales ladies there to finish the paperwork and I couldn't have asked for more in professionalism and friendliness! Now back to Todd and his greatness - He got me the car I wanted, the exact car, with no issues! He called me, told me the car was ready, my wife was beside herself with excitement. We loaded the kids up, all four of them, and headed to her dream! Todd was waiting for us, had balloons for my children, brought his puppy for my littlest to play with, it was a real event he created for my family and myself. I felt like family and in this family, Todd was the patriarch, and came thru like no other dealer I have ever seen or met! Thanks Todd, thank you for all your do and all the dreams you make come true! I have already referred 4 friends to this dealership and I will forever preach his name, TODD SNYDER, and his dealership name, loud and proud for all to hear!

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A "Well Done"...

By Paul Rossi on 8/3/2016 at 3:05 AM. Helped by Donald Garcia.

We had a very rewarding experience with Donald Garcia And the rest of his team at Paradise Chevy...couldn't have found a better deal anywhere...worth the drive from Thousand Oaks to Ventura...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly prompt assistance and scheduling.

By kdealba on 5/29/2015 at 4:02 AM. Helped by Jose Espitia.

Brought my car in for service regarding recalls. My advisor, Jose, was so very professional in all areas of his assistance. He gave me a workable service appointment, offered a return ride home and return to dealership (although I didn't need it). Kept me advised to expected completion time and finally was able to arrange for a late pickup if needed. I will not go anywhere else for service. I drove my car away with complete confidence.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and professional

By obiFern on 1/17/2015 at 10:01 PM.

Very polite and professional. Answered all my questions and simplified the things I didn't understand to well for being a first buyer.My overall experience was great with this guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Todd Snyder is the most preceptive & smartest Sales Manager!

By keeso on 6/28/2014 at 5:04 AM. Helped by MIchael Slayton.

I was slightly nervous about buying a new car especially since there are so many choices these days and I needed to get a car that was more economical, driving from Oxnard to Thousand Oaks can weigh on the wallet. I stopped at Paradise Chevrolet one day and just out of curiosity I test drove a new Malibu and instantly liked the car and its features. But I was hesitant about trading my car in and knowing whether I was able to afford a new car. But my salesperson (Michael Slayton) was super nice and knowledgeable and his manager, the absolutely amazing Todd Snyder was my hero in finding me the most OUTSTANDING deal and handling my trade was especially easy. Also the time I spent at the dealership was short and I was not made to wait a long time for finance. The absolute best part of my SPECTACULAR experience at Paradise Chevrolet was that they were able to find a very important ring I had dropped under the seat of my old car and had been looking for it for 9 months prior to my trading it in. I can’t thank the guys at Paradise enough for all their help and for my SPECTACULAR experience. I noticed on the Thank you letter they sent me that their logo is “Where we do the little things” and let me tell you they do it the most amazing way I have ever seen!! I absolutely love my new Malibu!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought Lincoln Towncar

By tompartner on 6/18/2014 at 5:15 PM.

I think that overall I was given excellent service, and I bought a used Lincoln Towncar at a fair price. I was not pushed into buying the car. And I was not hurried. I paid above Kelly Blue Book Price--but because the car was in excellent shape and a Southern California car I think it was a fair price. I believe that Kelly Blue Book is a National Book; therefore, it does not correctly give the value of Southern California cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Felipe Rodriguez

By catsoltesgarcia on 6/3/2014 at 2:30 PM. Helped by Felipe Rodriguez.

Felipe was wonderful to work with - he is friendly, personable, & knowledgeable - even when we came around the Memorial Day weekend, a very busy weekend, we never felt pressured. Excellent sales rep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Price
5   Quality of Work

Excellent

By Bigije805 on 5/12/2014 at 4:34 AM.

Servando Gamez was more than and excellent sales man... Great service great Friendlyness great quality great overall... His Friendlyness is what sold the car and cuz it was an offer I couldn't refuse!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By yramirez1031 on 5/4/2014 at 11:15 PM.

I came in the dealership browsing around for a new truck, I had gone to a few dealerships in Oxnard before stopping at Paradise Chevrolet as soon as I walked in I had Mr. Edward Cerda greet me, asking if I had questions or needed help. I asked a few questions and he was able to answer all of them with detail and went the extra mile to ask for specifications on my ideal truck. It didn't take long for him to point me in the right direction of what I was looking for. He made sure it had everything I needed and more. When it came down to making the deal he made sure to inform me of all the promotions and rebates the dealership was offering. I had a great experience with Edward he has excellent customer service and I will recommend family and friends to visit Paradise Chevrolet and look for Edward thanks for all your attention, I am a proud owner of a badass 2014 Chevy Silverado

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fumegator

By Irma villa on 4/15/2014 at 3:38 PM. Helped by Edward cerse.

They have the best deals in Ventura and friendly people working there you don't feel rip off. THEY ARE THE BEST:) 100% for them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I recommend Ventura Paradise Chevrolet

By 80KAREN on 3/30/2014 at 2:12 AM. Helped by Jeff Baker.

I recommend Ventura Paradise Chevrolet. The cost of repairs was not worth fixing my older car anymore and I did not feel comfortable driving very far. I decided to get something else. It took me over a month of researching cars and prices. I decided on the Chevy Malibu and went to Paradise Chevrolet. The Malibu is different than any car I have driven. Everyone I have shown it to loves it, too, including the Crystal Red color. All the folks at Paradise Chevrolet took good care of me and treated me extremely well. I did not feel pressured either. I got a great car for a great price. When I am ready for an upgrade, I plan to be back. Thank you to everyone at Paradise! Karen D. Port Hueneme, CA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wow - it's been 4 years since I walked into Paradise...

By CharlotteNewton on 1/28/2014 at 5:49 PM. Helped by Scott Luttenberger, Jr.

Wow - it's been 4 years since I walked into Paradise Chevrolet and bought my EQUINOX, and I am still happy. The "ECO" button adds about 20 percent more miles per gallon and the car still has plenty of "getty-up". It's a solid, comfortable ride and a pleasure to drive. Scott Luttenberger, Jr, handled the purchase for me and everyone at the dealership has been totally wonderful to me over the past 4 years. In the service department,Mike, who checks the car in for the routine oil change/tire rotation couldn't be more pleasant. I feel like Paradise Chevrolet treats me as if I were a member of their own family. I heartily recommend this dealership and the EQUINOX.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My experience with Paradise Chevrolet in Ventura was...

By Valr001 on 10/14/2013 at 5:31 PM. Helped by June Know.

My experience with Paradise Chevrolet in Ventura was remarkably pleasant and relaxed. Initially I was put in contact with Todd Snyder, sales manager for Paradise and I was immediately felt at ease discussing my situation with Todd. We discussed different options for my situation and I was assured he would do everything possible to help lead me in the right direction, which made me feel hopeful for a good turnout. Todd then introduced me to Servando Gamez, who then led me through the rest of the process. Both, Todd and Servando were both friendly, knowledgeable and patient with me and they both worked on getting me the best deal possible. I never felt pressured in getting something I didn’t want and I am happy to say I am very happy with the Chevy Malibu I bought! I would most definitely recommend friends and family to Paradise Chevrolet in Ventura, CA. I would also like to thank the Joe Norkewicz in the Finance department and a special thanks to June Knox who helped direct me to the right people.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

This was the first vehicle i purchsed. the employees...

By ryyoung on 9/26/2013 at 11:12 PM. Helped by Breanna.

This was the first vehicle i purchsed. the employees helped me find exactly what i was looking for and worked with my financial requests. i couldnt be happier with my truck and because of the vehicle i recieved for such a great price i had no buyers remorse. Not only are chevy's great vehicles but this dealership puts them over the top.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Edward Cerda was a pleasure to work with! He was polite,...

By Mermaid13 on 8/1/2013 at 4:15 PM.

Edward Cerda was a pleasure to work with! He was polite, answered all my questions, and worked to provide me an excellent price on my new truck. I would recommend him to any of my friends who are looking for a new vehicle. My experience with Edward and Paradise Chevrolet was exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was EXCELLENT! Edward Cerda was very...

By dela_castro on 7/24/2013 at 7:46 PM.

My experience was EXCELLENT! Edward Cerda was very professional and courteous. I came in to trade in my car for a better one and made it happen in no time! He took me on a test drive and answered every question with details which was very helpful. He really worked hard on making sure I left with the car I loved! It was overall a great first time buyer experience!!! Not to mention he went the extra mile on working with my budget!! I would defiantly recommend this dealership to friends/family ect. and recommend on going with this specific dealer I was thankful of having, Edward Cerda :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had the best experience buying a car with these guys...

By GoodyT on 7/23/2013 at 3:23 PM. Helped by sebastian and iisac.

I had the best experience buying a car with these guys from Paradise. The General Manger, Darrin and his team were extremely helpful and knowledgable. I told them what I wanted and literally within less than a minute they knew exactly what to show me. I was at their used car event and they had the most beautiful used cars I had ever seen. So much so, that my friend who came with me for support walked out buying herself a 2012 Certified Used Silverado that she had always dreamed of having. It took me less than 10 minutes to test drive and buy my dream Tahoe. The color, the style the year.. everything I was looking for, I got. It was the fastest and easiest way I had ever bought a car. I love my Certified Used Tahoe! These guys are the BEST!

I would recommend this dealer.