Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kia #6

By Kevin Dixon on 9/14/2019 at 5:34 PM. Helped by Cathy Stephens.

I just bought our 6th Kia from Paramount Kia of Hickory. Tim Whitener is the best . No pressure to buy would not go anywhere else. My wife loves her Telluride !!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Paramount's service and repair of my Sorrento were top-notch

By Marty on 9/12/2019 at 4:46 AM. Helped by Kyle, Reagan, Brittany, Jessica.

Paramount Kia won my loyalty and respect with their work on my vehicle. They communicated with me about the problem, repaired it at a more-than-fair price, and were professional, courteous, and helpful throughout the process. Kyle, Brittany, and Reagan gave us a great experience, and we appreciate their help!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Buying a car from here was easy

By Stuart Griffin on 9/3/2019 at 11:17 PM.

Cathy Rivas knew what she was doing and made our purchase easy . Everyone was very nice even though we caused them to be late getting off because we drove all the way from Durham to get the car we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience.

By Nana on 9/3/2019 at 8:09 PM.

My son and his wife just bought a Kia Sorento from this dealership. We dealt with Cathy (sales person) and she was totally awesome; they bought the car without actually seeing it in person; no hassle; the process was seamless; the drive was 2-2.5 hours and when we arrived we were so impressed with Cathy, finance guy, etc. Best experience we have ever had in buying a vehicle. Would definitely buy another vehicle if I needed one. I loved the fact that they are a Christian dealership and you could definitely feel it. So very, very impressed. Cathy was great! Only complaint at all was the car had 400 miles on it when we were under the impression it had fewer than 10....but that was okay.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Christian dealership.

By Snowball on 9/2/2019 at 4:11 PM.

We had researched this vehicle on line and decided a Kia has the best warranty The dealership had the Optima that my husband wanted and the color he liked. After the road test we decided to purchase. The price was a little more than we expected. Our salesperson David was very open and helpful. We did add remote start as an added feature. Overall very pleased with our vehicle. Still trying to learn all the bells and whistles. We like the heated seats on the back seats and the cargo space seems adequate. We road travel a lot so wanted a vehicle that got good gas mileage as well. Overall good impression on the dealership, sales person and finance person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service,great sales person

By catgirl on 8/28/2019 at 11:14 PM.

We went to the dealership looking for a Kia Soul we were looking into a used one, and they got us into a new one for about the same price that we would have paid for the used one, the sale person was very good at what he does, we would recommend this dealership to our friends and relatives.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service with Randy and Colton.

By Nikki H on 8/21/2019 at 3:58 PM.

Excellent service from both gentlemen. I went in and told Randy Rosenbalm what I wanted and advised him my budget, and he helped me to get exactly what I wanted. I am very satisfied with him and Colton Tannenbaum and their service and definitely recommend them. Thank you both for making this a pleasant experience. Nikki H.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By LP46 on 8/21/2019 at 5:15 PM.

I went to Paramount Kia of Hickory on the 9th of August and worked with Justin Roepel on getting my 3rd Kia Soul. I really enjoyed the experience with picking out a car that I would like. I did not feel any pressure to buy. Justin went over everything about the changes with new Soul. Every time that I drive my New Kia Soul I fall in love with it all over again. I will recommend Justin to all my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

My new Kia forte

By Mindy1984 on 8/20/2019 at 6:49 PM.

I was looking around the car lot just seeing what kind of cars that the Kia had and I really fell in love with the Kia Forte so Cody walked up to me and gave me a really great impression so of course Monday the 19th of August I walked away with a beautiful 2019 Kia Forte Cody McRary and Tim whitener was too amazing sales people they got me what I needed and what I wanted I will never deal with another car lot they showed me everything with my car before I even left the property I was so happy and I couldn't ask for anything else thank you Paramount Kia for having two wonderful Salespeople..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By SM53 on 8/19/2019 at 4:45 PM.

Randy is very knowledgeable and personable and I enjoyed purchasing my second vehicle from him. I will recommend all my family and friends to go see him. He tried working on either a used vehicle or new vehicle and let us make the decision with no pressures. Great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By StephenM on 8/17/2019 at 10:17 PM.

We went To Paramount Kia Hickory NC on August 16th and worked with Randy Rosenbalm to help find the right car to fit our daughters budget. Randy went above and beyond to help get her a new Kia. Great job Randy! Stephen M.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience; great purchase.

By JohnnyMac on 8/16/2019 at 4:50 PM.

This place was absolutely stellar. Cody was a real pleasure to work with; he stayed an hour after closing to wait for us, wrapped up the paperwork in less than 30 minutes, and sent us on our way with a great new car. We could not be more pleased with our experience! THANK YOU to the team at Paramount!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By KathyB on 8/12/2019 at 5:09 PM.

Cody was an amazing dealer to work with, we never once felt pressured or obligated. He was very patient and answered all our questions. He was the main reason we choose to deal with Paramount Kia. Thank you Cody for a wonderful buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sedona Purchase

By kburton54 on 8/12/2019 at 2:23 PM.

Cody McRary was an amazing salesman and is the main reason we purchased a 2018 Sedona. He was very helpful and professional from the very first time we met him and throughout the entire process of negotiating the deal and finalizing the purchase. He answered all questions we had and returned response quickly and professionaly. T This was the 6th vehicle we have purchased form the Paramount Group and we will be back again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Paramount Kia

By katielady on 8/9/2019 at 10:30 PM.

David Hoover and Paramount Kia made my search for a 2020 Telluride quick and easy. They found me the exact car I wanted and in less than 48 hours it was mine!! Mr. Hoover is a kind, honest salesman who doesn't waste your time. I highly recommend David Hoover and Paramount Kia of Hickory. I drove 4.5 hours to buy a car there when there is a Kia dealership 3 miles from my house!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase Experience

By Ed&Hanna on 8/7/2019 at 12:49 AM. Helped by Evan Payne.

This was our best purchase experience to date. In my opinion the staff lived up to their promise to provide a honest and hassle free buying experience. Our sales consultant, Tim Whitener, was very professional, patient, and honest throughout the experience. We did a lot of Internet research before visiting Paramount, and knew mostly what we wanted. Tim knew his product, and took the time to show us several vehicles and explain the features of each. At no time did I feel any pressure to purchase before we were ready. ( a first for me in car buying) Also Evan Payne, Finance Manager, took the time to explain all options, and allowed us time to decide what worked best for us. Again, no pressure to pick a certain option. Just an honest straightforward approach by everyone involved. We started looking at new, but ended up finding a used vehicle that worked for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Kia Forte S

By billy3170 on 8/5/2019 at 10:26 PM.

It was a great experience going to Paramount Kia. Cody McRary was my salesmen and he was very helpful and knowledgeable about the vehicles on the lot. I felt like he was trying to help and not just trying to sell a car. I will buy my next car from there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional sales and finance staff. Very attentive!

By Eyecanseearts on 8/1/2019 at 6:15 PM. Helped by Evan in finance.

David Hoover in sales and Colton in finance rocked it out for me and got me into a 2019 Sorento! They worked miracles for me! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, Easy and convenient

By Lightweight on 7/31/2019 at 3:39 PM.

I work third shift and all was considerate to my hours. Found what I was looking for and the whole process was In and Out the door in about hour. Thanks Kia team.. Special Thanks to David Hoover..

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Cody McRary is great... goes above and beyond

By car on 7/31/2019 at 2:46 PM. Helped by Evan Payne.

Cody McRary went out of his way with everything. He is very friendly and answered every question. If he did not know the answer he would find someone that did. Would tell anyone that is looking to buy a Kia to talk with Cody!! Also worked with Evan Payne with finance, he was also a great guy to work with.

I would recommend this dealer.