Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Overall Experience
1  
Service
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Overall Experience

very lousy service dept

By Disappointed on 4/20/2017 at 5:08 PM. Helped by Service manager and sales person.

Called beginning of March to schedule oil change was told I had to wait until April 20th I spoke with service manager and my sales person. This Discovery had 4,400 miles at purchase had about 75 miles to reach 10,000 I purchased car in Sept 2016 was told bring in around 10,000 miles was promised a free oil change then was told not entitled because car was a loaner to previous clients this was not told to me by sales person. Well I decided to trade in for a different type where I would not have to wait 6 weeks to get oil change

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When you buy a Land Rover you expect exceptional service...

By mcasper on 3/14/2013 at 4:23 PM. Helped by Scott Hilburn.

When you buy a Land Rover you expect exceptional service after the sale, and Paretti has delivered--again. Their service department understands the importance of customer service and makes every visit an enjoyable one. Thanks Paretti!

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
4   Friendliness
2   Overall Experience
1   Price
2   Quality of Work

Paretti Landrover provides consistently pathetic service....

By nctigillen on 11/4/2011 at 11:28 PM. Helped by 4.

Paretti Landrover provides consistently pathetic service. It is disheartening that the overpriced Landrover vehicles experience a disproportionate amount of annoying service related issues and are so reliably unreliable. But Paretti service adds insult to injury with their cavalier and often flippant attitude towards their customers. Compounding their arrogance is the apparent incompetence by their service techs who either don't care or don't know how to repair their own brand of vehicle. Sad but true, it has taken me two Landrovers to learn my lesson...the Paretti sales department is fantastic, but their Baton Rouge service department stinks!! No real surprise that while driving home today after having a $1,400 fuel pump replacement done by Paretti, the check engine light came on. Of course, it's Friday evening and they are closed now. Hmmm...I wonder if this has anything to do with them refusing to provide me with the old part they claim was changed...

I would not recommend this dealer.