Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Annual Servicing

By 2017JagXF35t on 9/6/2019 at 2:59 PM. Helped by Brandy and Val.

Professional and responsive service personnel, attractive and comfortable waiting area, loaner car available and offered at each service visit, car detailed before return, exact details of service/repairs including price discussed before being performed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yearly check up

By Kwaters on 6/22/2019 at 1:18 AM. Helped by Pringle.

The service department is top notch. Pringle was very professional & made sure everything was taken care of. He went above & beyond his duty. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Land Rover Discovery Sport

By Ben on 6/19/2019 at 2:44 PM. Helped by Eddy Rodriguez.

Our purchase of the Discovery sport was by far the easiest car buying experience of my life time. Friendly, caring and very responsive staff made an often times stressful experience very pleasant. Thanks Mike and Eddy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great seevice at Paretti

By buren on 5/30/2019 at 2:34 PM. Helped by Ray Driskill in Service. Paul & Brandon in Parts..

Brought my wife’s F-Pace in for a complimentary 6-month interval checkup. Every thing was checked (fluids topped off) and I was given a written report. I waited there during rhis work and my car was ready in 1 hour - just as promised! I always get great service at Paretti and all of the employees I interact with are fantastic. Always a pleasant event!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Happy customer on 5/1/2019 at 9:28 PM. Helped by Terrance Givens.

It only took 10 minutes to get approved and the salesman was very helpful. I would recommend anyone to buy a vehicle here, you won’t regret it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

customer service at its best

By Jeanne on 3/23/2019 at 1:11 AM. Helped by Brandy, Chad and Ray and Bill.

I had my XJ being serviced and had a loaner. My loaner had a flat and Brandy and Chad came to my house personally to put the spare on since road side assistance was giving us problems. Ray helped in getting this done. Now that is SERVICE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The True Best or Nothing

By Brittajj on 2/20/2019 at 7:06 PM. Helped by Pringle Perkins.

This dealership and staff is exceptional, curtious, punctual and professional. I love the vehicle I purchased from them and they have been great with keeping it maintained. I live 2 hours away but worth it!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department is exceptional!!!

By Sam2019 on 2/19/2019 at 5:54 PM. Helped by Brandi.

My service appointment was scheduled at a date/time convenient for me, my loaner was ready when I arrived, I was on my way to work in no time!! I appreciate not being stranded when my car needs service, my scheduled is hectic enough and the stress free service appointment will keep me coming back to Paretti Jaguar of Baton Rouge!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Professional

By Mrs Dawn on 2/5/2019 at 9:29 PM. Helped by Patricia.

Patricia was wonderful!! Very helpful and a pleasure to work with. We will be back in 2years to buy another one for my daughter...….. GIVE PATRICIA A RAISE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Troy H on 1/27/2019 at 11:28 PM. Helped by Cortney Hervias.

Cortney provided outstanding service for the entire car buying process. Very professional, responsive, and extremely accommodating. It was one of my best car buying experiences.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very professional, caring and accommodating.

By Cherie M on 12/22/2018 at 6:37 PM. Helped by Pringle.

Great! Mr. Pringle was wonderful to deal with and very thorough with communication. He took the time to explain our service. He made sure the service took care of recalls that we were not aware without having to go in for an additional appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truly exceptional

By Lindsey Randon on 11/30/2018 at 8:11 PM. Helped by Ray.

Ray was fantastic to work with start to finish. My service experience far exceeded my expectations and everything was fixed perfectly. He communicated with me throughout the entire time my vehicle was there to keep me updated and everything was completed in a timely fashion. I will only bring my Range Rover to Land Rover Baton Rouge from now on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service and attention to detail

By CCRover on 11/13/2018 at 7:12 PM. Helped by Ray Driskill.

Ray Driskill was very friendly, accommodating and efficient. The courtesy vehicle was available upon arrival and all service issues were covered and I was on my way. Great customer service, Ray!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Mandevillelsu on 10/12/2018 at 11:14 PM. Helped by Bill, and the detailer..

Bill was great. I dropped in unannounced. The car was very clean and he was very helpful. The detailer did a great job of correcting a minor cosmetic issue too.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

No communication or follow-up

By JasonOstrow on 10/3/2018 at 10:03 PM. Helped by Amber, Mike.

BEWARE OUT OF STATE BUYERS. The buying experience was fine. The problem has been the last three months of me trying to get me vehicle registration and licence plates. The communication has been terrible, and I only get information when I reach out and request it. I have been told for months that my plates are on the way, then weeks go by and I have to follow up. Finally got the GM involved (only by email, as he has never had the courtesy to reach out to me by phone), and he assured me he would get this resolved. That was two weeks ago. Something still did not feel right, so I went to my local tax office today to see what I could find out, and surprise surprise, the dealership had still not sent my county all needed documents. I could go on and on with more details of this ordeal, but at the end of the day, I don't want to waste anymore time on this. This all could have been avoided with ANY communication from their team and a bit more honesty and integrity. Very frustrated!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service!

By Maeghan on 9/15/2018 at 7:56 PM. Helped by Terrance Givens.

Terrance Givens is first class in customer service! He made the purchase of our new Jaguar an outstanding experience. He was so patient with us and stayed far past “work hours” to ensure that we were satisfied customers. We will most certainly be return customers and recommend Terrance to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Brittajj on 9/2/2018 at 2:41 PM. Helped by Pringle.

I needed service on my LR4 for an interesting sound coming from behind the glove box and a window shade that kept snapping open and scaring my passengers half to death. They put me in a Jaguar to use while my vehicle was being operated on and kept me updated on his progress. The guys I dealt with were all great! My vehicle is happy and healthy again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good

By Jett24 on 8/30/2018 at 7:55 PM. Helped by Terrence.

It was pleasant and helpful! I enjoyed speaking with service person and getting my vehicle taken care of and clean in a timely manner! Also having a rental vehicle ready for my use!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service!

By Cruciallc on 8/8/2018 at 7:56 PM. Helped by Ray.

Always great service! Customer service is awesome. Communicated problems promptly. Plan of action was clear as well as cost. Pleasure working with Paretti Jaguar. Satisfied as usual.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Full service brake job

By RangeRoverOwner on 7/30/2018 at 2:12 AM. Helped by Brandi (Service Manager).

Great professional experience with everything scheduled & delivered as promised. Will certainly be back. There was only a $150 difference between having an all factory installation PF brakes & rotars on my Range Rover compared to aftermarket parts being used at the local shop. I drove an hour to get there & have it done with the correct parts without hesitation.

I would recommend this dealer.