Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Salesman I Would Like To Deal With

By w8 on 12/16/2017 at 4:00 PM.

Bought a new 330i from Robert Kaufman (Bobby) on November 30, 2017. First time BMW owner. Bobby is very polite and a wonderful salesman I would like to deal with. He is very patient and knowledgeable. Bobby also has a assistant (Miss Marlo) who is very helpful. I started to research on a new BMW back in September, shopped around a few BMW dealers and felt that Bobby is a kind of salesman I would comfortably deal with. I prefer salesman to be reasonable, honest, willing to negotiate and present enough evidences to show why the price is reasonable. Eventually, I bought the car I want and at the price I liked from Bobby. I would highly recommend Bobby. Do your own home work and then come to see Bobby, I hope you will be happy too to buy a car from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Victor made this process easy!

By timothy Freydberg on 12/14/2017 at 2:28 PM.

I saw a BMW X4 online that looked perfect. I called over and spoke with Victor to see if it was available to test drive and said I would be there at 1:30pm. When I arrived, Victor was ready with the car parked out front for me to inspect and test drive. He was not pushy, he went to bat for me with his manager in negotiating a good price. Super polite and thoughtful about the whole process. He really took care of everything from the purchase of this car to the turn in of my leased jeep, insurance. When I had my license plates came in I had planned pick them up, but i was a snow storm. Victor mailed them directly to my home right away. Couldn't have asked for a better experience. Ask for Victor if you call or go in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience

By Nick23 on 12/13/2017 at 4:56 PM.

Andre was a great salesman would highly recommend dealing with him if your in the market for a new car. He was great to deal with and made my buying experience a great success.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Perfect

By SElma on 12/12/2017 at 10:44 PM.

I came into the dealership to just get an idea of what they offered with no intention to buy anything and ended up leaving with a car. Victor made sure I was happy and that my needs were met, he was very knowledgeable about the cars he was showing me. Jack in finance made everything go very smooth and I was out in no time. Overall amazing experience and I couldn’t be happier with my new bmw!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Seamless

By BMWBarbara on 12/12/2017 at 7:16 PM.

My purchase was expedited quickly and efficiently. Victor DeLa Rosa made my buying experience stressfree and pleasant. Sales team low key. No haggle, no pressure.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

2014 535i

By dayday5 on 12/11/2017 at 4:03 PM.

Gr8 experience. Mr.Gutierrez and Jack the best. Both very professional and knowledgeable. Will be back to purchase another vehicle from Park Ave BMW near future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great service

By JH on 12/6/2017 at 8:08 PM.

The service center is really well run, clean, and professional. I received excellent service from Larry Weiner. I worked in the waiting area on my laptop which is a great plus to me while my car was in for a routine service. I was in and out quickly and Larry kept me informed when my car would be done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Satisfied Customer on 12/5/2017 at 2:36 PM.

Buying a car isn't always the most desirable experience but Andre is extremely knowledgeable, experienced, professional and very easy to work with! He is very attentive to his customers and their needs and goes out of his way to make them feel comfortable with their purchase and appreciated! The BMW brand speaks for itself but Andre is the reason I always come back to Park Ave BMW. He's simply the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

No pressure sales

By ajdb on 12/5/2017 at 12:05 AM.

I found Victor to be knowledgeable the cars he was selling. He seemed honest and straight forward. He was easy to deal with and did not pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The easiest and nicest and most competent BMW Service Dept.

By SK on 12/4/2017 at 4:33 AM. Helped by Dany Olivera.

Just when you don’t think it can get any better- it does. Every BMW Service Dept. should be modeled after Park Ave. You are literally greeted by a happy smile as soon as you pull into the garage. Mike Pillari has been my Service Advisor for almost four years on my second BMW lease. He’s literally THE BEST. Dany Olivera takes care of me if Pillari isn’t in- #Danyisawesome. I had the pleasure this past service to meet Claudio Claro- amazing! Dave has an amazing team working with him. The atmosphere is so refreshing to be around that I was disappointed my car was done so quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome Experience

By RamonH123 on 12/3/2017 at 2:45 PM.

Andre was very helpful from the beginning. He listens to what the consumer wants and tries his best to accommodate. Andre is also very knowledgeable in every aspect of BMW to help you find your car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cristhian Gutierrez was excellent! A+

By ChristianKonko on 12/1/2017 at 1:38 PM.

I found the exact BMW 330ix that I was looking for online at Park Ave BMW. I called Cristhian and he had the car cleaned and ready for me to see and test drive. He was able to come up with a number that worked for me and we got the deal done. Cristhian is an expert and was great to work with. If you are looking for a BMW make sure you reach out to Cristhian Gutierrez! Jack Gomes(finance) was also a pleasure to work with -- explained all my payments, coverage, and options quickly and with ease. Park Ave BMW should be proud of such great employees.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Victor was A+

By car on 11/30/2017 at 6:52 PM.

Victor DeLaRosa did a great job of showing me a pre owned X5 that I had seen online and walking me thru the features in a professional manner. I felt comfortable with my purchase and trade in and would recommend him to anyone who is looking for a coo bmw.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellence

By nonabishop on 11/29/2017 at 3:53 AM.

Victor (dealer) and Jack (finance) gave me specialized customer service. Their thoughtfulness and individualized attention was amazing during the decision making. I highly recommend Park Ave BMW.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience @@ Park Ave BMW Mike M is the best!!!

By Lord Browne on 11/29/2017 at 1:05 AM.

Mike M. was extremely helpful and He did everything in his power to keep me as a customer. I highly recommend Mike and Park Avenue BMW. Mike can also Leap tall buildings in a single bound.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

solid new car purchase

By Russell Kestenbaum on 11/26/2017 at 7:22 PM.

Had a great experience at Park Ave and specifically with Brad. He was knowledgeable about the car I wanted to order and knew everything about the special order options that I was interested in. He quickly followed up with the folks in Germany to inquire multiple times about special color combos, timing and cost. definitely a good experience with Brad. No pressure to buy, just answered my questions and made a fair deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amicable Deal

By normgwallace on 11/26/2017 at 3:37 AM.

Selected a beautiful CPO 535i Xdrive and arrived at an amicable price. Dealer worked with us on a Saturday so that we could leave with car even though we weren't able to provide a certified bank ckeck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike Messinger Makes the Difference

By mjabeach on 11/24/2017 at 4:05 PM.

I live in South Florida and have 4 BMW dealerships with in 25 miles..Finding Mike and Park Ave led me to purchase 3 Euro delivery cars from him.. Mikes no pressure, attention to details, excellent communication skills and product knowledge makes buying a car a new car a hassle free pleasure. Unlike the 4 dealerships in South Florida that turn the second biggest purchase a consumer makes into a major headache. The car is the same no matter where you buy it, its the person you work with that makes the difference.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Victor DeLa Rosa

By anthony on 11/22/2017 at 10:54 PM.

I was very fortunate to find this BMW Dealership on- line , because I have been searching for a pre-owned BMW for over 30 days , and I had no luck . The service I received from my salesperson Victor Dela Rosa exceeded my expectations . I bought my car the same day I visited this dealership. They had many selections to choose from . I highly recommend this BMW Dealership to anyone looking for a BMW and ask for Victor .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I wouldn't go anywhere else for my BMW!

By Marlana on 11/21/2017 at 4:31 PM.

The best part of getting my new car was my salesman. He was patient and took pride in his role in getting me exaclty what I was looking for!

I would recommend this dealer.