Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Process

By MNorcia on 10/15/2017 at 2:51 AM.

By fr the easiest process I’ve ever been through to purchase a car. Would definitely go back to Park Avenue BMW for another car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy!!!

By Tina 8162 on 9/30/2017 at 11:17 PM.

I've gone to other dealerships, one in particular, (in Ramsey) and the people there were snotty and unfriendly. I went to Park Ave and met Andre, whom is lovely and knows his information. Everyone was so nice and the atmosphere was welcoming. Andre was able to find exactly what I was looking for at a price that satisfied me and my wallet. I'm so happy and recommend everyone to go to Park Ave- Paramus ... ask for Andre!!! You won't be dissappointed. :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By karendel1011 on 10/14/2017 at 8:48 PM.

Excellent customer service from the time I walk into the dealership and walked out with my brand new 2017 X3... Bobby Kaufman and Marlo Bellizzi went above and beyond to get me the right vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and Out

By Ljnance01 on 10/11/2017 at 10:54 PM.

When I entered the dealership I was greeted at the door and everyone awaited my arrival. I received VIP service from the moment I walked in and from the time I left. I was literally in and out and no time because everyone made sure that I was expedited and paperwork was complete and ready to go. I even had the experience of driving my brand new car off the showroom floor and I must admit that is something that I will never forget. Thanks a lot Andre and the team for making my experience one-of-a-kind!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

"Great Experience"

By richarme on 10/12/2017 at 2:51 AM.

Purchased a 2018 430i. It was a pleasure to deal with Danny who was friendly, patient, answered all my questions and most importantly worked out a good deal on the new car and my trade in. Jack assisted with the finance and paperwork, the process was fast and easy. Great Service guys...Thanks. This is a very well organized dealership and they always put customers at first to make your buying experience smooth and easy. This is my 2nd time dealing with Park Avenue BMW and it turned out to be a pleasant experience again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great services

By Nataliya D on 10/9/2017 at 4:22 PM.

We have been working with Andre for many years and we're never disappointed Great service! Friendly, fast. Everything is thought through Thank you very much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Andre is ACES

By Angie905 on 10/4/2017 at 3:17 PM.

This is my 4th lease from Andre Lindsay. He Was very attentive to what I wanted. Andre showed me several X3’s with different options. He was very patient with me as I repeated the same questions several times 😁the overall experience was great. I would recommend Andre Lindsay if you are purchasing/leasing.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Good experience

By barbie1275 on 9/23/2017 at 2:57 PM.

Purchased 2014 nonissue great job by all. Everyone made sure I understood all details. I purchased a maint agreement along with the car. Very good job I will be back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

New lease/buyout

By Steelergurl on 9/22/2017 at 4:17 PM. Helped by Frank (BMW genius).

Visited Andre back in April to get an idea about leasing a BMW. My lease was not yet up but he did take the time to allow me to test drive my car of choice and he explained all the features and benefits of the car. Fast forward to this week, September 21st, I visited Andre again. He was able to get me into a car that I was in my price range as well as payoff the rest of my lease. I enjoyed his honesty, experience and love of the brand.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Andre is the BEST!

By Maris Torres-Soto on 9/21/2017 at 2:58 PM.

This was my first BMW, I leased a 2017 X3 and I had a great deal. Andre was very patience with me and made sure the vehicle had what I wanted. Great guy, easy to talk to, very understanding and I felt he was working for my benefits all the time. It was real pleasure doing business with Andre Lindsay. I recommend 100% to any one. Happy Customer!!! :)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience!

By JLV on 9/19/2017 at 1:00 PM.

Went in to Park Ave unsure as to whether I wanted to lease or finance. Mike was a pleasure to work with and extremely patient with me in answering all of my questions. He was professional, approachable, and very responsive in emails etc. He also kept me laughing through the whole process which helped me feel more comfortable. I couldn't be happier with my decision to lease! Mike steered me in the right direction! Overall great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Can't go wrong with Danny

By 1234 on 9/19/2017 at 1:36 AM.

This is the second car we leased from Danny. Danny is pleasant, easy to deal with and fair. I would recommend him to anyone for buying or leasing a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 X5

By Efmans on 9/12/2017 at 2:58 AM.

Mark possesses thorough product knowledge and is able to explain all features and functionalities of the vehicle. He patiently explained all features and was able to address any technical questions I raised

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By RMS on 9/11/2017 at 1:27 PM.

I have been dealing with Michael Messinger for the last few BMW I leased. In all aspects he is professional, courteous, responsive, approachable, and even has a humorous side (which keeps the mood lite at the right times). During the process, there were no questions or request too small. He was focused on making sure I had all the right information in order to make an informed decision. I have leased from Mike twice and probably will continue. Great service from a great team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By yurys on 9/9/2017 at 9:39 PM.

I came to see Michael Messinger at Park Avenue because he was highly recommended to me by my cuisine. I was not disappointed! In fact, he exceeded my expectations. I got an excellent price, and Mike was there for me through the whole order and delivery process. He actually accomplished something for me, that I did not believe could be done! Just as promised! The whole Park Avenue BMW team was excellent! Thank You!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy the Ultimate Driving Machine from the Ultimate Salesman

By MM on 9/8/2017 at 2:04 AM.

My family has been a customer of Park Avenue BMW for over 30 years. The reason we keep coming back is simple, the service. It is by far the best in the tri-state area and the person who is responsible for that great service when it comes to sales is Craig Cayetano. He is an Internet Client Advisor in the Rochelle Park Show Room. If you are in the market for a BMW look no further than Craig. His passion for the vehicles he sells is evident from you first encounter with him. Buying a car with such cutting-edge technology can be daunting and even sometimes confusing, but Craig makes the buying process simple and more importantly fun. Craig’s knowledge spans throughout the entire BMW lineup. He is especially knowledgeable when it comes the BMW i vehicles. Not only is he a i certified salesman but has been both a driver and owner of the i3 and i8. Hence, he can provide even further insight to these futuristic vehicles. I cannot express my continued satisfaction from dealing with Craig. Why not buy the Ultimate Driving Machine from the Ultimate Salesman? Don't cheat yourself, buy your BMW from Park Avenue and Craig.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCEPTIONAL AS USUAL.......

By Gail Tamirian-Mandeli on 9/8/2017 at 1:58 AM.

I have been a customer of Park Ave since 1987 when I bought my first BMW. This dealership from that very first experience through to this most recent transaction has always been professional and pro customer. Our salesman Craig Cayetano is someone who we trust to make sure that each of our vehicles has always been what we need and want and that we are getting the best price. Craig over the years has become someone that we respect for his exceptional knowledge about the BMW brand, as well as the fact that he is an honest and trustworthy professional. He is ALWAYS a pleasure to work with. I should add that my original salesman Wayne Carenza, who is now running the operation, is very much interested and accessible. I would say if a stress free experience is something that is important to a person who is thinking about buying or leasing a BMW, a call to Craig Cayetano at Park Ave BMW would be the thing to do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finally a car dealership that you can trust!

By Melissa K on 9/8/2017 at 12:38 AM.

After several really bad experiences at Prestige BMW, my husband and I finally went to Park Ave BMW and are so grateful that we did. The sales person we met with, Daniel Pieroni, was amazing to work with! Danny listened to our needs, respected our budget, gave us several great options, and was patient with us while we decided what would work best. We just leased our second BMW from him and plan to return next year when our first lease is up. I highly recommend Park Ave BMW but specifically Danny - he's quite honestly the best sales person there is and you will not be disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Larry Weiner saved not only the day, but also the weekend!!!

By Kathy H on 9/5/2017 at 6:21 PM.

On a Friday afternoon, a warning came up saying my coolant level was low. I already had a service appointment scheduled for that Tuesday. I parked in my garage and when I came back to my car at at 5:05PM, I had a large pool of coolant on my garage floor. I called Larry at Park Avenue BMW Service, he stayed on the phone with me while I used the SOS button to contact BMW for a flat bed tow. He arranged for me to have a BRAND NEW, never before used, 2018 430xi waiting for me when I got to BMW with the tow truck. My car was ready by Monday afternoon. Larry also had them do my complete service while they fixed the defective valve. I picked up my car after work,; all the paperwork was done and my car was cleaned.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to shop!

By NLnasymone on 9/1/2017 at 8:31 PM.

I test drove a few cars and everyone was so patient. Prices were definitely fair as I compared to a few other dealerships. They made the experience fun and I would definitely come back again

I would recommend this dealer.