Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Time to trade in the family van

By kml on 9/25/2019 at 2:15 AM. Helped by Jacob Foster, Dustin Moore, Tim Carr.

Jake Foster at Parker Toyota was wonderful to work with. He was friendly, easy going, GREAT customer service. And to me great customer service is: * Listenening to what I wanted ( and didn't want ) * I didn't feel rushed, at each step he made sure it was what I wanted. * He responded very quickly to my texts/questions. * When the RAV I had decided on turned out not to be available, (coming from another dealer, was sold) Jake helped me find another, it had a few additional options, but there was no change in my cost. * I got a fair deal on my trade in. Tim Carr was helpful/friendly/quick at returning emails. Dustin in finance, the last step in the purchase process was great at explaining all the options and we felt no pressure in making our decision. So, well done Parker Toyota. Bravo to Jake (Bubba) Foster.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The easiest car purchase ever

By Cheryl in Hayden, ID on 9/19/2019 at 12:02 AM. Helped by Mark Halvorson.

From beginning to end, we felt like we were doing business with friends. Absolutely no pressure. We test drove two great shape used vehicles to compare the two and had some chat time by ourselves to evaluate our thoughts. They offered a CarFax report on each car to assist us. There were a few things that needed fixing on the car we chose and was taken care of by the time we left the dealership. Financing guy was terrific as well. I would buy another vehicle from Parker Toyota again and again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Bloomers* on 9/1/2019 at 4:43 AM. Helped by Tim Carr, Dave Valencia.

After doing our homework and shopping around online we knew the deal we wanted to make that would work for us and price point. We decided we wanted to purchase a Toyota RAV4 Hybrid. After looking online we located one at Parker Toyota in CDA, ID. We did all the negotiations over the phone with salesman Tim Carr, without even stepping on the lot. He went to bat for us to get it at a price point we felt was a fair price. Unfortunately, once we agreed on a price on the one we wanted it had already been sold and was being moved off the lot later that week. Tim went above and beyond working with us in locating another vehicle in our area. After some negotiations on their end they were able to bring in another vehicle in the style and color we wanted. While we waited for delivery they offered us a free rental car, which we never used, but were pleased by the offer. Once the car was delivered to the dealership we were referred to salesman Dave Valencia. Dave was very professional and polite. He made sure to see that the car was ready and there were no last minute surprises. The dealership made the whole process very painless. Dustin in financing was very informative with all the options available to us without making us feel pressured. This is our 4th Toyota purchase and our 3rd time working with Parker Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Tacotuesday on 8/28/2019 at 1:10 AM. Helped by Jacob Herold, Bethany.

Jacob Herold at Parker Toyota went gave my family and I outstanding customer service. We didn’t feel pressured by their sales team or the finance team, but they still provided us all the information to make the best decision to suit my family and I. Bethany did a great job researching and responding to all my questions over email before I even came into the dealership. Great job team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Purchased a new Tacoma 2019

By Ronlemay on 8/16/2019 at 4:14 PM. Helped by Brennan Brooks.

Absolutely love my new truck!!!! The buying experience was excellent!!! I’ve purchased several vehicles from Parker and I will purchase my next one from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By mefor9 on 8/14/2019 at 11:35 PM.

Been doing business with Parker Toyota for years and will only buy from this dealership. Anyway just stopped by to check out the new Rav's and the Tacoma truck never planned on buying anything but after talking with Jacob who knows his product and is truly an asset to the dealership there is now a new Tacoma in my garage. Can't say enough about Jacob what a great job and I'm extremely happy ! Best experience ever, Mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One Very Happy Person

By brad1992 on 8/9/2019 at 9:00 PM. Helped by Sean Jackson.

I bought my brand new Tundra from Mike Austin. It was easy, simple, and smooth. Thanks to everyone who helped me get from a small car, to a good size truck!!!! I absolutely love it!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I was pleasantly surprised 💕

By Mycar@tina#1 on 8/9/2019 at 5:39 AM. Helped by Nick Melison.

I went to the dealership just to show my Husband what a Highlander looked like because I was considering buying one and all of a sudden there was Nick. Nick was professional but yet personable and I felt at ease right away. I not only drove out of the lot with a 2019 brand new Highlander, but my Husband also bought a new Tacoma Truck 💕. No fuss no muss!! Needless to say my Husband and I appreciate Nick and are very happy with our experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No Pressure

By CrazyCatLady on 8/9/2019 at 1:32 AM. Helped by Coty Cummings and Business manager Josh.

Coty Cummings was wonderful, polite, easy to talk to and a no pressure salesman. I enjoyed every minute of my test drive and purchase with Coty and the Business Manager Josh . Couldn't ask for a better team, I felt at ease the whole time. Plus the awesome community spirit reputation that Jim Parker has made the whole experience perfect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So excited about my new Rav4!

By rylie on 8/7/2019 at 5:40 PM. Helped by Coty Cummings.

Coty was very helpful and very nice to work with! He was very prompt and professional. I will definitely be referring people to Toyota to see him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

smooth transaction

By idahotundra on 8/4/2019 at 3:00 AM. Helped by tami scott, jake harrison, jason, lindsey.

This was by far the most positive experience I've had at a vehicle dealership. Every member of the sales team was polite, courteous and helpful. The facility was clean and the staff was dialed into every detail. I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!!!

By Thegranny on 8/1/2019 at 11:39 PM. Helped by Jacob, Sean.

The most professional and friendliest dealership we've ever dealt with. I highly recommend this dealership. Our salesman, Jake, truly believed in the product he was selling. That gave us a secure feeling that he was honest and genuine. Sean the sales manager worked with our offer and treated us with genuine respect. This dealership got us in the vehicle we wanted. This dealership truly is different than the typical run of the mill shove it to you sales. I found them remarkable and I highly recommend this place. From now on, Parker Toyota will have our business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went for one car left with three.

By kyraesmith2@gmail.com on 7/22/2019 at 9:55 PM. Helped by Brandon Peterson.

Brandon has the most patience of any other person I’ve ever met. Dealing with my dad, Travis Smith is never an easy job (as I’m sure every employee at Parker toyota would know). Brandon managed to make it through not one but three car sales all in one day. I don’t know very many people who would have stuck around to deal with my family for 10 hours and kept their composure with how picky we are. Anyway, we all love our cars and we were happy with the experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our experience at Parker

By Tom/kristi on 7/15/2019 at 11:15 PM. Helped by Mike, Mataca. Jeremy.

Thank you Mike Austin for the work you did to get our deal thru. We love the car, and would return to Parker Toyota if we need another car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By Brcarlson on 7/14/2019 at 3:49 AM. Helped by Coty Cummings.

Overall good experience. Coty was a knowledgeable salesman and did a great job answering our questions. The process was fairly simple and went more quickly than previous car buying experiences that we’ve had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Parker Toyota thank you!! Dave Valencia you are amazing!

By Klawler1030 on 6/28/2019 at 12:27 AM. Helped by Dave Valencia.

Parker Toyota is where you need to be!! Fave Valencia was amazing took all the stress out of a sometimes very stressful process! These guys went above an beyond to get me in the right vehicle for my family an at a price I can afford!! Thank you Dave an Parker Toyota you have made a life long customer!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Car

By Maddiej on 6/15/2019 at 6:20 PM. Helped by Coty Cummings.

Coty was super helpful with getting the 2019 C-HR. Took it for a test drive, and loved it! Buying process was easy, and fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

4Runner Purchase

By Jim from Montana on 6/9/2019 at 4:21 AM. Helped by Dave Valencia.

Very impressed with Parker Toyota of Coeur D’Alene and Dave Valencia, sales representative. The buying experience was enjoyable, unrushed, and informative at every step of the process. Everyone at the dealership is totally customer focused. Very positive environment. I got a great deal and trade-in and my new 4Runner is beautiful. Very pleased all around! I would recommend this dealership and Dave Valencia to anyone looking for a new automobile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I’ve always wanted a truck!

By LoCo14 on 6/1/2019 at 9:05 PM. Helped by Ernie Erickson.

Ernie Was fabulous! This is the second vehicle we’ve bought at parker and we couldn’t be happier! We were able to get what we felt was a fair negotiation all while still receiving amazing customer service! Thank you Ernie for your hard work and focus on getting us into the truck I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Coty at Parker Toyota went above and beyond helping us

By Kara91 on 5/28/2019 at 2:54 AM. Helped by Coty Cummings.

We have used Parker Toyota for years when buying vehicles. They are so much different than most dealerships. Coty was an outstanding salesman!! Highly recommend!

I would recommend this dealer.