Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold Me A Lemon

By DrewDrake213 on 6/7/2018 at 11:22 PM.

Bought a car from them on January 4th, 2018. On the ride home from picking it up it started knocking and left me on the side of the road, get back to the dealer the next day, finds out the car has NO oil in it at all. Few day later the engine light comes on and it won’t accelerate above 3200 rpms. Get the car to them and I find out it needs one of the coils replaced. Ok they did this for free cool. About 2 weeks later the transmission went out and had to pay over $1,300 at my local dodge place because they refused to work on it. The dodge place precedes to tell me that there was 5/6 codes that have been cleared out, but not fixed, before the car got to them. The only place this car has been before going to the dodge place is Parks Chevrolet of Huntersville. Today is June 7th 2018, $3,600 later the car still continues to have transmission problems. The cars color is red, but it should be yelllow! DO NOT BUY A CAR FROM THEM!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome, Friendly and a Great Experience

By Diane on 2/14/2018 at 9:23 PM. Helped by Wil Vinson.

Don Apple and Wil Vinson were super nice from the moment we walked in the door. Been going to Randy Marion for at least 15 years, but wanted somewhere you would not treated like just another number. At Parks, Don and Wil, worked to understand what we wanted and needed. Treated us like friends, not just another sale. Easy to talk with and I would recommend Parks to anyone!! All our future cars will be purchased at Parks!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fast, friendly & awesome service....

By Larry McMillan on 2/11/2018 at 1:09 AM. Helped by Chris Fann.

I gave Mr.Don Apple & Parks Chevrolet in Huntersville a 5 star review because he & Chris Fann didn't stop until i had what i wanted & the price i wanted.... I drove over 2hrs & I'll do it again.... Real business with professional service....

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
3   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

except for the Finance Guy.

By Crooz on 1/14/2018 at 7:07 PM.

I've purchased a lot of vehicles over the years so I'm use to dealing with Dealerships. Our experience this time was going smoothly... had a great sales rep (Don) and the sales manager was nice enought. Then came The Finance Guy! You go in an tell him you don'tvwant this or that add-on, and you tell him which of the available banks you wish to use... 55mins later your still debating with him. Initially he talk me out of a big down payment, then after confusing us with half-answers he wants the larger down payment. The wife got so tired of it she went for a walk to get a break. Talking in circles, half-way answerings your detailed questions, all in an attempt to drag things out to cover his game-plan to increase his income. We've used Parks Service Department for years, great staff and great service, however this Finance Dept interaction has lessened our respect for Parks.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Department

By Mark Sobotkin on 10/4/2017 at 4:45 PM.

I've been going to Parks Chevrolet in Huntersville for more years than I can remember, and I've always received excellent service. Especially working with their service adviser, Thomas Fox. I rarely write reviews, but there is no reason to take your car anywhere but here for service. The work is completed correctly, and they stand behind their service at a very fair price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Ami Howard on 9/24/2017 at 1:50 AM.

Great buying experience. Pete was super friendly and funny. Fast with paperwork. My son loved his Camaro. I would recommend Pete and Parks Chevrolet to my friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Amie N Isaacks on 9/12/2017 at 7:07 PM.

Had a great experience at Parks Chevrolet in Huntersville. Pedro was very friendly, and easy to work with. He worked hard for me to get what I was looking for. I would recommend this dealership and salesman to anyone! Big thanks to Parks Chevrolet for all your hard work- I'm really enjoying the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I trust these guys

By Adam Lorenzi on 9/5/2017 at 2:14 PM.

Everyone was very helpful and considerate of my time. Pedro is a good man. He took care of us, and we found a very nice used car through him. He was straight forward and didn't try to take advantage of us. We tend to choose trustworthy dealerships instead of individual sellers or "road-side dealerships" as we call them because a place like Parks has a reputation to maintain, so they aren't going to keep questionable used cars on the lot. That means a lot to us in a business where transparency is precious. Thanks Pedro for a good experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great expierence

By Happy Customer on 9/4/2017 at 8:01 PM. Helped by There was a management gentleman we dealt with he was great as well but I do not remember his name..

This was the second time we went to this dealership for a vehicle. Dealt with a different sales person each time. No complaints with the sales person either time. This last time I had some where I wanted them to check with for a rate on the loan and they did then they even checked with someone else and got the rate even lower. That was awesome. There were/are a few things I wanted taken care of with the vehicle and so far 2 have been the other 2 we just found and we were told to bring it in and they would take care of it. The first car we bought their we bought new and no problems. The second one we just purchased is used and the things are small so far but they are being taken care of. The gentleman who patched the leather seat did a great job as well and the finance guy was thorough and fast once we got to him. (waiting on the banks response was the longest time)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service with friendly people

By Rns186 on 8/25/2017 at 11:27 AM.

The employees here were very kind and friendly. Pete Farinas was excellent in helping me find just the right car! I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best dealership and Service around!

By MJohnson21 on 8/18/2017 at 7:47 PM.

Parks is filled with tremendous employees, however, I was lucky enough to work with Pete and Taiwan!These two provided top notch service and honestly went above an beyond to help me! I was greeted by a smiling face and a warm welcome! Pete quickly built a rapport with us by explaining the process and listening to what I wanted. He not only assisted with the test drive but made sure to take of the paperwork prior so when we got back we didn't have to wait for the financing. Once we decided to move forward with the Financing we had the pleasure to sit down with Taiwan! He was willing to break things down for me to ensure I understood them and didn't rush me through the process. Know when you walk into Parks you will be taken care of. They wont pressure you to make the purchase but educate you on things to ensure your making a decision you will be happy with! Great experience and I know when it comes time to buy another car I will be going back to Parks!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By caw on 8/6/2017 at 11:04 PM. Helped by Kevin Carson - extremely helpful and caring..

We have purchased from this dealership in the past, and are grateful we decided to return. Everyone is very professional and allow you space to look at numerous vehicles. Our sales representative was very thorough, and caring. He wanted us to get something that suited our needs, and budget. Definitely would recommend to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Miraim Grimes-Reid on 8/4/2017 at 12:22 PM. Helped by Kevin Carson, Phil Coury.

My husband and I had a awesome experience at Parks Chevrolet at the Lake in Huntersville, NC. It was as simple as 123!!! I saw a Suburban SUV on the internet. I sent a message for someone to call to speed up the process. Shannon gave me a call within less than 3 hours. Kevin Carson , the Sales Manager, setup me up with Pedro Navarrete-Leo, the salesman. They both got me the car I wanted as simple as 123 without any hassle. Phil Coury, the F & I Manager, made signing of the finance contract simple , easy , and fast. No long wait all day at the dealership!!!!! I already know where my next vehicle purchase will be!!!! Keep up the good work!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very nice experience

By Judyb on 7/25/2017 at 2:36 AM.

Very nice experience. James was personal, funny and professional. Felt he was trustworthy which is not a word usually associated with card sales. Had to wait a long time for paperwork. Received numerous apologies and at the end offered me a free tank of gas for my trouble.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Parks Chevrolet Experience

By TahoeRichard on 7/25/2017 at 4:24 PM.

The whole process was absolutely great. I could not have asked for more attention, assistance or for better treatment. The dealership staff, as well as the salesman and general manager really treated me like part of their family, not just as a customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Chawn79 on 7/19/2017 at 11:16 PM.

Pedro Navarrete-Leo made my car purchase a great experience. After having my truck die after 17 years and not knowing what type of vehicle I wanted he made the buying process very easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Malibu

By Kasultana on 7/18/2017 at 2:22 AM.

Rick Petit did a great job go and see him at Parks Chevy Huntersville. Our new Malibu is perfect for our teenagers. The safety features led us here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, no hassles, excellent service.

By ladybug on 7/16/2017 at 3:47 AM. Helped by Austin Carter.

Would definitely recommend this dealership to anyone going by my experience. Upon entering the sales lot we was given time to look around a bit without feeling as though we were going to be smothered by sales people. In sufficient time Stephen McCain met us outside and made us feel very comfortable with his pleasant personality. He was knowledgeable and just had ways that made us feel special. Once inside we were introduced to Christina Bartolotta & Austin Carter who also made us feel at home. I absolutely love the car & these guys helped make normal car buying a pleasure. Will visit again when looking for my daughter a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Nuijens on 7/15/2017 at 2:42 PM.

If you are looking to purchase a new vehicle, I would recommend Parks Chevrolet in Huntersville. Ask for Rick Petit, he's a great sales representative for the company. Very knowledgeable about the product and is not your typical car salesman. Down to earth and very easy to do business with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service beginning to end!

By Lori on 7/13/2017 at 5:44 PM.

I applied online and was called quickly after to meet. I was introduced to Rick P who took great care of me during my car purchase. I've already referred a friend to see Rick as well. Thanks for making this process so easy!

I would recommend this dealer.