Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New buyer on used car

By TL enterprise on 10/17/2018 at 8:25 PM. Helped by Phillip Conyer.

I came to Parks very skeptical due to negative experiences in the past from other dealerships. I was surprised at the honesty and helpfulness to my car needs and never felt pressured to buy. I went on numerous car ride tests and Philip never complained but was professional the whole time. He went out of his way and spent countless hours in helping me find my dream car at a great price. I recommend this dealership to those that are looking for a good deal with no sales pitch and wants a reliable vehicle. I was looking on craigslist, FB, offer up from personal sellers before I came to Parks. I found more dishonesty and pressure from them than this dealership. Hope this helps.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Arob000 on 10/14/2018 at 6:37 PM. Helped by Trevaris Glass and Phillip Conyer.

I went to the dealership not looking to buy a car but Trevaris Glass and Phillip Conyer were very knowledgeable about the features of the vehicle I purchased and not only sold me a mustang but gave me a mind changing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Give it 10 stars not 5!

By G&K on 10/13/2018 at 9:18 PM. Helped by Josh Holman.

Car buying can be a hairy experience and a lot of the time it's from the 'other side'. This is not the case at Parks Ford of Wesley Chapel and Josh Holman! We traveled from Sarasota to buy our truck. Josh was beyond kind, courteous, knowledgeable and such a pleasure to work with! Gene was very nice as well! This was painless!! Go to Parks Ford and ask for Josh! Thanks Josh!! G&K Winch 10/13/18

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Purchase

By Jamie123 on 9/25/2018 at 7:17 PM. Helped by James Wood.

Could not ask for a better group of people to work with! I Have Never purchased a Vehicle in less that 3 hours and these guys made it happen! Thanks Again!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Ripstein72 on 9/5/2018 at 2:42 PM.

We in emergency pest patrol had bought more than 18 units from parks although Brandon ford is our neighbor but is worth the drive! From Rich jadway and Duver in sales to Paul Stokes in finance and Bret in service always te experience dealing with this guys is awesome! I would recommend Parks ford to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By FLYER28 on 8/28/2018 at 4:35 PM.

I purchased a new Explorer from Parks Ford of Wesley Chapel in 2015. They made the entire experience a pleasure. I've been using their service center for my service needs since and they have always done a very good job. Yesterday I brought my Explorer in for another routine service. Brett Rumford was my Service Advisor. Brett did a great job! He has excellent customer relations skills and follow-through. He is very knowledgeable, professional, helpful and pleasant. I can recommend Parks Ford without reservation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Perfect Escape

By Escape Artist on 8/10/2018 at 6:35 PM.

When we entered Parks Ford, Wesley Chapel, we were immediately greeted with a smile, by Paul Fuchs. We were unsure of what our options were at the end of lease contract for our Ford Explorer. We were very concerned that we had gone over our mileage. After discussing the situation, Paul consulted Frank Lacey and he was able to work out a solution. We were still unsure of whether we wanted a new car or a used car but were strongly leaning towards a used one. We have previously purchased a Ford Edge and a Ford Escape from Parks Ford. My concern with purchasing another Escape was the difficulty of getting into the car because of the thick door frame and also the high bottom ledge. Paul immediately explained that the Escape had been redesigned and it was much easier to get into. I agreed to look at the Escape. Paul took us out and showed us several Escapes and we picked the red metallic one. Paul went over all the warranties,etc. He was very knowledgeable about all aspects of the deal. He was patient and explained everything thoroughly. During the finance portion of the deal, we spoke to Vincent Ippolito. After looking everything over, Vincent came up with another plan to choose from. A brand new Escape would come with $1000. new car rebate as well as the offer of 0% Interest Rate. To us, that sounded like a deal too good to pass up, so we agreed to look at new Escapes. Paul asked what color we would be interested in. We chose a beautiful Charcoal Gray Metallic. Paul took us on a test drive and we were sold. We came away from Parks Ford with a brand new Escape as well as a great interest rate. Paul was the best sales consultant we have ever dealt with. The whole experience was just perfect....hence the title of my review...."The Perfect Escape". Thank you to the staff at Parks Ford, especially Paul Fuchs. I would recommend Paul to anyone. He really knows his business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Parks Ford- Awesome experience

By Rcolon on 8/4/2018 at 1:19 PM. Helped by Garfield Sang.

We had an amazing experience purchasing our new vehicle at Parks Ford with Garfield Sang. He listened to our needs and showed us the perfect Explorer for our family. We are thankful for the fast, thorough, and courteous service we received from Garfield. When I tend to think of the financing part of buying a car, I think ugh! Carlos made it quick and easy. Our family hasn't purchased a brand new car in a very long time and these two made car buying a pleasant experience! Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Parks Ford of Wesley Chapel, amazing as always.

By Abigail S on 7/14/2018 at 5:36 PM.

Paul Fuchs is the one to see if your buying a new car. Great overall experience. The atmosphere was very inviting and he was very helpful from beginning to end. This is our go to place...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service Department

By Megandean155 on 7/12/2018 at 1:33 AM.

After purchasing my Ford Edge over 2 years ago I Have returned for regular maintenance and exceptional customer service at Parks Ford. My service advisor Brett has always been friendly, efficient and an absolute pleasure to deal with. Couldn’t ask for better service from the time I check my vehicle in to the time I pick it up. They make everything so easy and are always ready to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you David Sanchez

By Larry76 on 7/11/2018 at 10:49 PM.

we bought a new Ford F 150 and wanted a new tunnel cover for it . David oreded it for us and called when it came in to set up a time to put it on. We went in and it was put on. The he called to make sure we were happy wit it and if we had any concerns with it. thank for the great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very good experience

By Larry76 on 7/7/2018 at 10:51 PM.

Josh Holman was our sales consultant and he did all he could to make us happy and tell us about the truck we bought. He answered all our questions. He also keep track of the new truck getting ready.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Visit to Parks Ford

By SpringerDad on 6/29/2018 at 6:23 PM. Helped by Donna Grenke, David Sanchez, Byron.

I visited Parks Ford of Wesley Chapel this week (Tuesday, June 26, 2018). I originally called on the phone and spoke with Donna Grenke and Jeff Wilder. Donna was so wonderful and very pleasant. She transferred me to Jeff Wilder who greatly assisted me. During my visit to get a key made and general check-up for my 2005 Ford 500 (oil check, fluids, tire pressure, etc.), the crew I spoke and worked with could not have been more helpful. I worked with David Sanchez, Joe Bolin and Byron (don't remember last name). These guys were so nice and really took the time to explain what was going on and just being informative on my car and other issues I had questions about. I was thoroughly impressed with David Sanchez, Joe Bolin, Jeff Wilder, Byron and especially Donna Grenke. Great crew. They made my visit to Parks Ford very pleasant. Jeff Wilder made sure I got a VA discount. I certainly appreciated that. I have a new car dealer now! Thank you again everyone for everything and the time you spent with me. Jeff Rosiek

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By DougWilliams on 6/28/2018 at 2:13 PM. Helped by Jeff Gemma, Gene Margolies.

Thank you Parks Ford for making the buying experience for 2 new Escapes for my children such an easy process. Paul Fuchs, Jeff Gemma, Gene Margolies, and the rest of the staff bent over backwards to ensure my kids' happiness. Definitely recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall a very good experience

By ErikK71 on 6/18/2018 at 6:21 AM.

It was a beautiful, albeit humid Thursday afternoon. I pulled into the dealership, double parked my 87 corsica and entered the unassuming showroom. The scent of ladies speed stick and solipsism filled the air as I was approached by my sales consultant Robert Vido. He offered a firm yet somewhat clammy handshake, and complimented both my vintage automobile and The Club (trademark) steering wheel lock I used to secure it. I explained in detail what I was looking for in a vehicle, and after 10 minutes of talking over me and wild gesticulating, Robert pulled a vehicle around that absolutely nailed it, followed by a product presentation that would have made Edsel Ford cream his slacks. At that point the test drive was a mere formality, I was ready to sign anything put in front of me (ANYTHING). The rest of the visit was a bit of a blur, but long story short I'm now the proud owner of the same 87 corsica I drove up in, but with exterior paint protection, undercoating, and a rear quarter panel warranty for 338 a month over 84 months. Thank you again to the parks ford team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Well-0iled Machine

By Nicci Ryan on 6/11/2018 at 10:25 PM.

I was very impressed with the sales team at Parks Ford. It truly was the best car-buying experience. Robert Vido made things happen, went above and beyond. Carlos Gonzalez made the finance piece more bearable. No high pressure. I will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By john m on 5/31/2018 at 1:56 PM. Helped by Carlos Romero.

I have bought many cars and this is the best experience I have ever had, I drove all the way to Wesley Chapel from Spring Hill and it was well worth the trip. Carlos Romero my salesman, and Chris the service manager bent over bachwards to make sure my wife and I were happy with the sale.. I will never buy a car any place else, Thanks, John M

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT SERVICE

By jaewud1234 on 5/19/2018 at 11:41 PM. Helped by Eduardo Mahoudeau.

I just bought my first car from Parks Ford and cannot be more happy with the customer service here. Eduardo Mahoudeau was FANTASTIC and very understanding of my situation. I will definitely be back in the future. Great service, great prices, excellent experience.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price

Great team

By Stephanie on 5/11/2018 at 3:50 PM.

Salesman Paul Fuchs professionally stayed in touch with us since January when we began our car search until we purchased a vehicle from Parks Ford in May. He was very considerate & helpful even with the knowledge that I did not like the vehicle I was making an offer on ( my husband liked the price/ value). Vincent in the finance department was great to work with and handled getting the necessary paperwork to our Leander as we were pre-approved elsewhere. Will definitely be doing future business with them when we decide to upgrade our f250 in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience from test drive to sign.

By Jnantz on 5/12/2018 at 5:31 PM. Helped by Carlos Mayes.

This was my first experience dealing with parks ford and everything was smooth. I was initially greeted by my salesman Carlos Mayes. He was top notch and very patient from start to finish. Carlos really took the time to listen and dial in the truck that would suit me best. He walked the lot explaining and showing me every detail of various models. I never once felt any pressure to buy. The test drive was also a great experience, Carlos took the extra time to really show me all the features without me having to ask much. Once I knew what truck I wanted the negations went better then expected and Paul in finance was fast, rather funny, and very professional. I also wanted to thank Duber for going above and beyond. Everyone I encountered was a class act from start to finish. Job well done gentlemen.

I would recommend this dealer.