Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good!

By jennifer_delacourt on 8/18/2017 at 4:30 PM.

We noticed a scratch on the back as we were about to leave and Mitchell arranged for us to come back and get it fixed. It was fixed and looked great. Was a great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customer

By Paula H on 8/16/2017 at 4:30 PM.

Helped me locate and purchase just the right vehicle for my son. There is a reason I am a repeat customer to this dealership! Always feel like family here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT SERVICE AND SALES

By dougrothsr on 8/16/2017 at 4:23 PM.

FIRST PURCHASE AT PARKWAY. I FELT THE PRICE AND PROFESSIONALISM OF PERSONNEL WAS BETTER THAN IN FLORIDA DEALERSHIP. THE SERVICE PERSONNEL AND TECHNICIANS ARE TOPNOTCH. NEVER A PROBLE THAT WAS NOT RESOLVED. NO RECURRRING PROBLEMS AFTER SERVICE.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Sales Staff

By timhous on 8/13/2017 at 4:20 PM.

Bob Hart answered all my questions with show his knowledge. Bob even took Me to lunch while waiting for the car to be prepped. Great job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Happy Hyundai owner

By waterbabycb on 8/9/2017 at 4:26 PM.

We were very happy to use the services at Parkway of Wilmington's car dealership. Staff was very informative and attentive. We enjoyed getting a very complete review of our new car's operation systems.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First time for everything.

By janetstafford19 on 8/4/2017 at 4:23 PM. Helped by can't remember name of finance officer.

Matt made my first purchase a pleasant experience, right down to picking me up at the airport to take possession of my new car. Very attentive to details.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Grocett

By thomasgetz on 8/2/2017 at 4:28 PM.

Chris Grocett was not only helpful with answers to our questions, but was also very professional. We never felt pressured. We shopped at other dealerships and found that we were treated much better at Parkway Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent experience

By rturk on 7/30/2017 at 4:16 PM.

Our recent experience leasing a Hyundai Tucson was better than I could have hoped for. Our salesperson, Ken Berton, was very attentive to our purchasing needs and was friendly, respectful, and incredibly thorough and helpful. We will definitely return to Parkway Hyundai for future vehicle needs.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Genesis review

By waynek0 on 7/27/2017 at 4:36 PM.

I am very impressed with this vehicle. I discover something new about it every day. Though having it only a short time I know that I will fall in love with this car and look forward to getting another and three years.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

new car purchase

By woodyjohnson1302 on 7/26/2017 at 4:28 PM.

Pleasant experience from the point I walked in the door of the dealership. Thought the presentation and discussion with the sales representative were directed to my needs. He was not trying to sell something I was not interested in. The test drive and discussions were helpful all the way through the offer. The offer was fair and remained unchanged. No game playing.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

G90 purchase

By billsutt51 on 7/26/2017 at 4:15 PM.

The sales experience was professional and painless. The car is beautiful and has so many included items that there's nothing I could think of that it doesn't have. It really sells itself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car! Awesome dealership!

By jennlentz80 on 7/20/2017 at 4:25 PM.

Loved everything about our experience with Parkway! Amazing staff and I am totally in love with my Sonata! I would recommend both the dealership and the car to anyone!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By ashmhoward on 7/19/2017 at 4:18 PM.

I Really enjoyed my experience here! My Test drive was tailored to meet my needs. Sales person really listened to my needs. The Price beat another dealer by thousands!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my tucson

By cindywatson2013 on 7/13/2017 at 4:27 PM.

Had a great experience at parkway Hyundai. Price discussion was very easy and I was not disappointed with my purchase price. All of the staff were very friendly and curtious.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2017 Sonata

By cid70 on 7/11/2017 at 4:24 PM. Helped by I do not remember the names. Someone in the service department and the general manager. All very pleasant..

I was very satisfied in all aspects in working with Parkway. I found everyone to be friendly and helpful. I dropped by a couple of times while looking for a vehicle and was taken care of in a professional manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai2017

By eaingram1 on 7/11/2017 at 4:18 PM.

I had a pressure free, easy car buying experience. I felt at ease throughout the entire process and all questions I had were explained with a clear, honest answer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Perfection

By sam4horses12 on 7/11/2017 at 4:15 PM.

The people that work here are highly professional and strive to give the buyer not only an excellent product but a buying "experience" that a person will not soon forget. This is not a "pushy" dealership, nor will a person be ignored. Professional perfection and curtesy guaranteed!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good service.

By jclark20 on 7/9/2017 at 4:15 PM.

Enjoyed working with Mitchell. He did a good job helping us with our purchase. He explained the features of the car and showed us how to use them. Invited us back if there were any other questions that might arise.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By gmdownham on 7/6/2017 at 4:21 PM.

In purchasing a Tucson recently at Parkway Hyundai, the service was excellent and made it an easy stress free interaction. Thank-you Chris and the rest of the team.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very happy. I

By partners0 on 7/5/2017 at 4:17 PM.

The previous questions have clearly represented my view of the whole car buying experience. Both the sales and finance persons were completely professional throughout the process.

I would recommend this dealer.