Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Salesman very unprofessional.

By Roxy on 9/22/2017 at 1:06 AM. Helped by Young Kim.

Salesman would not offer to correct rims tire being 2 different colors, didint offer to show us other cars as options only wanted hurry up and sell car. Luckily I love the car itself. The finance department was awful. Knew Husband was coming to sing papers and didn't even have them started nor ready but salesman was ting deal to close before end if month1-2 days. I called my bank, saved almost 12,000 and it only took 15 minutes to receive all the paperwork( ) finance also very very rude to my personal loan officer. Will drive 200 miles before I ever shop at his dealership again for anything. Also purchasing my own wheels that match and remove the McGrath sticker. Don't want people to know I bought my car there and will never recommend them to anyone

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Papa of 5 on 9/16/2017 at 1:47 PM. Helped by Jacob Stallswort.

This was a great experience from beginning to end. Our salesperson was Jacob Stallsworth who turned out to be a great salesperson and a great person. Very personable and knowledgeable about the Jeep I was trying to buy. After we were completely done with buying my wife's Jeep, he sent her flowers to thank her for our business. She was blown away and said to me, "we've bought a lot of cars (yep, lots) and I've never received flowers from the salesperson before, I'm blown away, they're beautiful and smell great!" Needless to say, I think Jacob and McGrath will have a repeat customer for sure. Thanks for the Jeep and the experience!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience

New Truck

By Jim Ackley on 9/14/2017 at 2:15 PM. Helped by Tyler George.

Tyler was very helpful and he was easy to work with. He got me the truck I wanted at the terms I needed and was great about following up. He even set up my blue tooth and went over all the features in my new truck.

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
2   Friendliness
2   Overall Experience
3   Price
2   Quality of Work

Really strange, bad vibe to this place......

By Torch1342 on 6/30/2017 at 10:53 PM. Helped by Justin Powrie.

I have bought more than a few vehicles at this dealership since 2012, I like the Dodge-Jeep brand. The atmosphere is really strange, I dont know if its the dark, outdated decor, or the inefficiency of the people who work there. The sales dept, finance and service department are all equally terrible. I go in there expecting different results, but they always find a way to upset me, even if its simply an oil change. Well, shame on me, I have finally learned my lesson to avoid this place at all costs! On a side note, the place ran great for the short time that Gavin McGrath ran the place, he is a true professional, who handled the place great!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By newcarjeep on 6/12/2017 at 6:59 PM. Helped by Tyler George.

Had positive pleasant experience buying new Jeep at McGrath. Tyler was more than helpful finding/securing the exact vehicle we wanted @ price point we presented.

I would recommend this dealer.

Overall Rating

4.7  

4   Customer Service
5   Friendliness
5   Overall Experience

Our experience with Alex Eggers

By ruby's mom on 6/3/2017 at 2:31 PM. Helped by Alex Eggers.

We worked with Alex Eggers and are completely satisfied with our purchase. Alex was very knowledgable , courteous, and made us feel that he was getting the best deal for us. I would highly recommend him to my friends.........

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

new Ram

By ram1976 on 5/19/2017 at 10:37 PM. Helped by Tyler George.

Had a very good experience in this, my second buy from Mcgrath Dodge. Salesman Tyler was courteous and worked with me on getting me into my range. All levels of management were very nice and went above expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bad Ram

By Bad Ram on 5/8/2017 at 5:46 PM.

Our experience was great when we purchased our new truck, the salesman was very knowledgeable. The dealership went above and beyond to make sure we were completely satisfied!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Jake Long

By Steven Weekley on 5/3/2017 at 3:52 PM. Helped by Jake Long.

Jake Long did an excellent job in assisting me with my purchase of a 2017 Ram 2500. He was able to answer any questions that I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Justin Powrie

By Lynn Trumpold on 4/25/2017 at 2:17 AM. Helped by Justin Powrie, Young Kim.

Justin did everything we asked which took awhile he was patient and very very helpful and ended in us buying a car thankyou we will be back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All was excellent

By Medage66 on 3/17/2017 at 2:35 AM. Helped by Patrick Davis Young kim.

Real good personal interest from sales to finance. Friendly, smart and very helpful. I have used Mcgrath for several years and it always real good. Efficient

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and knowledgeable

By Natesram on 2/1/2017 at 11:59 PM. Helped by Jeremy Smith.

Jeremy was awesome. Fun and dress free experience. Also need to mention that I had no knowledge of an affiliation with my employer that offered me credit toward my purchase or accessories. The sales staff made me aware of this and this credit payed for my running boards. I am very appreciative. I truly believe this is the best dealership in the Midwest

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Yoda1234 on 12/29/2016 at 3:43 PM. Helped by Young Kim.

I'd like to take a few minutes to let you know what a fine job Jeff did assisting me with a trade in and purchase of a Jeep. Jeff took the time to listen to my needs and price range and found me a perfect match. He was knowledgable and friendly. Overall, a great experience. Thank you Maddie Cafferty

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

I made a good trade

By bib on 12/9/2016 at 9:47 PM. Helped by Davis, Patrick.

Walked in a got answers right away. They understood what I wanted and fit me with mjust what I wanted. the salesman was well informed, courteous, and patient. His name was Patrick Davis. Sincerely, Bob Wilkes

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Shaun on 12/5/2016 at 2:05 AM. Helped by Jeremy Smith.

We bought our new van from Jeremy in March. When it came time for needing another car, it was a no brainer to work with Jeremy again. He made the whole "car buying experience" a positive one and I will continue to seek him out for vehicle needs and recommend him to all family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service with A Smile

By kellbell84 on 11/15/2016 at 4:05 PM. Helped by Jordan Miculinich.

I took my Dodge Dart in for an oil change and tire rotation last weekend. I didn't have to get out of my car, the outside door opened automatically and Jordan met me with a smile. I explained what needed to be done, and he checked for any updates for my car. He let me know the expectations for wait time and I sat in a comfy, leather chair for less than an hour. For not making an appointment, I was excited for the short wait. I walked out and my car was brought in, and the service person got out while removing a seat and foot mat so my car wouldn't get dirty. Great service, from start to finish!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Out of state sale

By Fastcatt on 11/9/2016 at 1:13 PM.

I drove down to Iowa from Minnesota to purchase a car that was not available in my area. Gary Suby and Pat McGrath Dodge made this a great experience. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Great Experience

By Satisfied Customer on 11/7/2016 at 5:15 PM. Helped by Eric Smith.

Eric was great to work with! He respected our time and was understanding to our needs and situation. I will recommend Pat McGrath Dodge Country to anyone car shopping.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new Ram 1500

By Powriel on 10/31/2016 at 7:28 PM. Helped by Justin Powrie.

Purchased new Ram 1500. Everything was very easy from agreeing to purchase price, trade-in value, and financing. Our salesperson, Justin Powrie was very knowledgeable and professional. Returned a few times for regular maintenance - also a very good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Car by ourselves!

By TJKibbee on 10/27/2016 at 3:55 PM. Helped by Hunter Stinson.

A week before we went I had called and set up an appointment to look at a few vehicles. The whole week I had spent countless hours looking over their used section trying to find something with low miles and fit the pretty strict requirements of what I wanted in my car, since this was the first time I had gotten to go without my family there to decide for me. We arrived and immediately approached by Hunter, who began to get a feel for what it was I was looking for. The car I had set my heart on was no longer there, but Hunter was nice enough to pull a car right off the show floor for me to try. I liked it, but I didn't LOVE it, and after some coaxing from my husband and Hunter, he rolled up in a 2016 Jeep Renegade. I loved everything about it, although it's motor size was a little small for my comfort. We took it out and fell in love with everything about it. My previous car that I used as a trade in wasn't worth much, but I had fully expected that and was happy to work out a deal that fit what I could afford and take home something SO much better than what I came there with. I've had my jeep almost a week and I am so happy with my choice, even though I fought tooth and nail about even test driving one. I went in refusing to even look at Jeeps, and now I own one!

I would recommend this dealer.