Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Pkimmes on 11/14/2017 at 9:24 PM.

Johnathan was the best . I’m a person in the service industry and he nailed it . Got me into the car I? wanted with the best price and was informative and prompt . A very rare thing these days .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Careneb on 8/19/2017 at 9:30 PM.

It was a pleasure working with Bob Gordon. He was patient, friendly and extremely informative. He made leasing my 2017 Buick Encore stress free. I will definitely recommended Bob and "Patrick" to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Emergency repair needed.

By Davet on 8/6/2017 at 1:35 PM. Helped by Ed Piccirillo.

They took me in on short notice for a check engine light. I was leaving for Canada the next day. They diagnosed and fixed the problem in less time than I expected. Originally they thought that they would not be able to get to it until the following Tuesday. I appreciated the effort of the team especially Ed Piccirillo who kept me informed on the progress all day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent from beginning to end

By Janicelarae on 7/4/2017 at 2:21 AM.

The staff at Patrick Buick GMC were pure excellence! They took the time to find out what I needed! They didn't push me to get a car I didn't want! Excellent pricing and a payment play I can live with! Friendly people that get it done fast and right! I would definitely recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Dealership & Superior Salesman

By Joanna Smith on 6/30/2017 at 10:20 PM.

Mark Houser at goes above & beyond in order to ensure you are a satisfied customer. I give my highest recommendation to dealership & specifically to Mark!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman Ever

By NICK on 6/30/2017 at 3:07 PM.

I bring my cars into Patrick's all the time for service and every time I go in there I am welcomes with open arms. My salesman Mark Houser makes a point to always come over and say hello and ask me how I am doing. I have bought many cars at Patricks and the way I am treated I will always be buying there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Felt so

By Honeybun on 6/30/2017 at 1:28 AM.

This salesman was so kind to. us. He helped us get the car we wanted at a very fair price! He sure knew how to please us. He took us for a ride and showed us all the features and how to us them. He really cares about pleasing his customers!!!! He will be my salesman from now on!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Lease

By JQuadd on 5/24/2017 at 1:12 AM.

Another excellent deal with Patrick's. Had the vehicle I picked out ready on time and salesman was very helpful, going all over the details of the operation of the different perks the car had. Financial service was done at outstanding speed and I was on the road with my new vehicle with in an hour

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By edward love on 4/21/2017 at 10:44 PM.

BOB WAS VERY HELPFUL WITH MY PURCHASE. DIDN'T PRESSURE ME AT ALL, GOT A GREAT PRICE AND HE WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK. I WILL BE RECOMMENDING THIS DEALERSHIP TO ALL MY FAMILY AND FRIENDS.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

JohnDavid is AWESOME!

By ScottyEggs on 4/21/2017 at 6:36 PM.

I took delivery on a certified pre-owned GMC Terrain and JohnDavid was tremendous throughout the entire process. The level of service he provided was outstanding. Not only was he knowledgeable about the vehicle itself, but he guided us every step of the way as this was our first vehicle purchase in quite some time. He was wonderful about communicating and making sure that everything was in order. Knowing about the vehicle and the buying process are part of the job but what really set JohnDavid apart was his personality and the attention he gave us. More than once he went the extra mile to make sure we were happy and had everything we needed. The thing that is going to stick in my memory the most, long after we are done with this vehicle is that when my wife and I were completing the transaction and signing papers with the business office, he played with our two year-old daughter so that we could focus on the task at hand. Not everyone would have done that and it shows just what kind of a person he is. JohnDavid is exceptional member of your team and deserves recognition. If I ever have any friends or family looking to purchase a vehicle, I am going to tell them to go see JohnDavid Morgan at Patrick Buick GMC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very friendly and courteous people

By MDAW34 on 4/14/2017 at 9:49 PM.

I was looking to get out of my Jeep lease and purchase a used pre owned vehicle. My salesman was Bob Gordon. Bob did an amazing job and was very friendly and got me into a beautiful 2014 GMC Terrain. He also showed me around the dealership. This is one amazing dealership which I highly recommend to anyone looking to buy a new or used or even lease a vehicle. They have DEFINITELY won my business. Thank you Bob Gordon and everyone at Patrick Buick GM. I look forward to meeting everyone in the service department. I'm one very happy customer!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I WILL BE BACK!!

By Yukonlove16 on 4/2/2017 at 8:22 PM.

I leased a GMC yukon Denali from Chris, we didn't think we could afford it. Chris and his sales manager worked me a AMAZING monthly payment! Right in my budget. Chris made the process head ache and stress free. He spent well over and hour helping me learn the bells on the Denali. I will be back in 39 months for another Yukon. Chris has earned a customer for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

exelent service,friendly service manager.

By alfredso9 on 3/31/2017 at 1:51 AM.

I leased my car from patrick buick & GMC , my last car was an altima but it was a hard ride compared to my AKADIA which is like a caddy in luxury by comparision to the aforementioned, i brought my suburban in for service, while i was their the service manager told me about a recall for my brake lights switch that stayed on draining my battery he replaced that same switch saving me money later i liked that part how thoughtfull and considerate of the service manager, mario maimone my brother has known him for a long time and has much praise for him also. ALFRED LOVE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best buying experience yet.

By BuickEnclave17 on 3/15/2017 at 2:00 PM.

Chris worked with me thru email for the longest time. Finally came in I got a 2017 Buick Enclave. He was wonderful and easy to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buickenclave1234

By 14Buick on 3/7/2017 at 1:10 PM.

Christopher was great! I was very undecided on what I wanted at the time. Chris lead me in the right direction and I'm very happy and love my new car. Chris made my buying experience painless and no hassles what so ever. I will be referring friends and family to go see Chris if they need a car. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jill on 3/6/2017 at 9:11 PM.

JohnDavid Morgan was wonderful! We had a great experience buying our new car! I had turn in my Nissan lease and he helped me get exactly what I wanted within my price range.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service at Patrick!

By Paula Rowlinson on 2/10/2017 at 4:38 PM.

Came in for an oil change and problem with seat controls. Found I also needed new tires and rear brakes. Jeff Palm was very helpful with lining up all the services I needed and ordering some parts.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, easy experience - Love my 2017 Buick Encore

By Marisa Zeppieri on 2/6/2017 at 6:11 PM.

I am so happy I gave Patrick Buick GMC a chance. I had to turn in a Nissan lease and was trying to stay within a particular budget. After no luck from other dealers, Jonathan Collister - who is so knowledgable and sweet - helped me get exactly what I wanted and within my budget. Everything was wrapped up with a day and I love my new blue 2017 Buick Encore! The finance department -Dave Brick and Terry - were amazing too. And Mark H. also took some time to show me some cool features in the Encore. Honestly, it was one of the quickest and easiest car finding experiences I've ever had. I told Jon from the get go, this is what I need and this is what I can afford - if you can't do it, let's not waste each others time. And he get back to me with a straight answer within minutes. Never tried to sell or push anything on me. I can't give him enough stars!! <3

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Who is the animal that likes to drag bird, grass, mice.

By robert-1936 on 2/5/2017 at 9:38 PM.

My 2014 Terrain for no reason decided to have a problem starting. Met Jeff Dahlin at the service area and described the problem, just thinking it could be a sensor. To our surprise the service personnel discovered under the engine cover, there was a supply of grass, leaves, dead bird (blue jay), mice, plastic bag etc. One wire to a sensor as bitten though and two others with teeth marks showing exposed wires. Service personnel vacuum the area repaired the sensor. Note: I asked for pictures of the mess and was provided with them to prove it. Thanks to the service personnel, Jeff Dahlin for the quick response. All your service advisors have been great (Jeff Dahlin, Jeff Palm, Marino and Stephen. I didn't get the name of the service tech, but thanks for the pictures.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Christopher Crough was great to work with, very courteous.

By janice on 1/31/2017 at 12:52 PM.

I would highly recommend Chris Crough to anyone who was interested in purchasing a car. He was great to work with & he made the buying experience very easy.

I would recommend this dealer.