Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good review

By Ravi on 11/23/2017 at 2:27 PM.

This dealership is very attentive to the customers needs and wants, can answer any questions you have,Joe Dinneen was phenomenal from beginning to end. Made sure everything went as smoothly as possible,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience buying a vehicle!

By Gina22 on 11/18/2017 at 1:41 PM.

This dealership is very attentive to the customers needs and wants, can answer any questions you have, and they make buying a new vehicle a positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Experience

By Brittany14 on 11/17/2017 at 7:04 PM.

Joe Dinneen was phenomenal from beginning to end. Made sure everything went as smoothly as possible, was very friendly and made sure he truly took care of us. He made sure he tried everything to make sure we were happy. We were so happy with the service we went back for a second vehicle a couple days later. I will definitely recommend Patrick Subaru (more specifically Joe Dinneen) to anyone who is looking to get a new (or used) vehicle! Keep up the good work!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Would recommend!

By Marissa23 on 11/16/2017 at 5:39 PM.

Bought a new '18 Crosstrek, first time buying a Subaru. Great experience. Salesman Joe was very kind/knowledgeable, did not try to pressure into purchase, and was easy to reach. Happy with the quality of the car and the price I am paying. Process of buying was quick and easy. Would definitely recommend others to purchase a vehicle here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very easy and pleasurable experience!

By Rachel71 on 11/15/2017 at 1:39 AM.

I went to Patrick Subaru looking to buy a used Impreza. When I discovered that the monthly payments would be higher than I expected, Joe did everything he could to make it more manageable. Still wary, Joe walked me through the option of leasing. He was patient and through during his time with me and understood when I needed to go home and sleep on it. When I returned to Patrick the next day with the decision to lease, Joe assisted me every step of the way. Not only is he knowledgeable, Joe is also a genuinely nice and personable guy. Rachel Burns

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Chris Klim on 11/13/2017 at 1:16 PM.

Ash was a great salesman and was able to get the cost down on my pre owned vehicle of choice to a very reasonable price. That combined with a good price on my trade in and easy paperwork made my experience painless and quick. My parents had both bought cars here before so I figured it would be a good place to start looking for a vehicle for my wife. Well I'm glad I did because I didn't have to look any further.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great sales team!

By Outback buyer on 11/11/2017 at 2:05 PM.

The sales guy was awesome. No pressure, no upsell, just an honest and straightforward knowledgeable explanation of what was available. They explained the pricing and financing well, and were able to quickly get us out of the door, it was not a long drawn out process. It was our first enjoyable dealership experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very happy customer.

By NorthFramingham on 11/10/2017 at 10:36 AM.

The entire process was great. I walked in found the staff to be knowledgeable and attentive. We test drove the car that we love! Them quickly came to an agreement. Even the finance part was quicker and smoother than other dealers I have used in the past. The car was delivered on time and everything went great! 5 star dealership and 5 star staff. I will be shopping there again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By New Subaru owner on 11/9/2017 at 9:53 PM.

Bought the car I wanted quickly and with no hassle. Never felt pressured or like I was wasting their time. Very happy with the overall experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress-free car buying experience!

By Carmella on 11/9/2017 at 4:33 PM. Helped by John went over paper work with me.

Ash is an excellent salesman! He was not pushy, listened to me and showed me, got an idea of what I was looking for and showed me exactly what I wanted. He was honest, personable, friendly and very knowledgeable. I wasn't planning to buy an SUV that day BUT I DID. Love the SUV and my experience at Patrick Subaru. I highly recommend you check them out!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New car

By Sdm1957 on 11/8/2017 at 9:58 PM. Helped by Chris Rodgers.

I am happy with the deal I got from Chris Rodgers at Patrick motors on my new Subaru Crosstrek. Chris was very nice and I did not feel pressured. Overall a great experience and would recommend Chris Rodgers to anyone looking for a new Subaru. Scott Martin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People, Great Place

By knguyen20 on 11/8/2017 at 2:48 PM.

We have two subarus in the family and know where to go when we need another one! It was a great experience and I would highly recommend Patrick's to any of my friends/family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealer in the Area

By Jennifer Crowder on 11/7/2017 at 3:08 PM. Helped by Chris Rodgers.

My husband and I went to five different dealers when we were looking to buy a Subaru Outback. Patrick was the easiest to work with, had much better online communication than the others, and we got the price we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By sarafinas, Ruth on 11/7/2017 at 5:03 AM.

I am on my third Subaru. John Bergin usually takes care of me. I think he is the best! He helps me go over whatever has to be done and explains everything very clearly

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

A pleasant experience

By mwilcomb on 11/6/2017 at 3:00 PM. Helped by Chris Rodgers Sales.

My salesman Chris Rodgers was very polite, informative and made me feel comfortable during the whole process with finding the right car for me. Being a widow I had to deal with a very stressful task that usually my husband did for me. Chris was patient and personable and a great help. I am very happy with my choice of car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy a car from Ash Shaker

By jpvento on 11/4/2017 at 10:40 PM.

I recommend buying a car from Ash Shaker. He is very knowledgeable and easygoing. No pressure. He did all the paperwork and the deal happened very easily. He did everything he said he would.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great no pressure car buying experience.

By DrivingInShrewsbury on 11/3/2017 at 12:37 PM.

Actually enjoyed buying a new Outback from Patrick Subaru. Frank was patient and knowledgable. He helped us as we took our time making the decision and coming up with the right trim / options for us. The pricing was great and overall just a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy first time car buyer!

By Scarlisle1993 on 11/3/2017 at 3:25 AM.

My parked car was unexpectedly totaled in the middle of the night so I was kind of thrown into the car buying process whether I liked it or not. After doing some research on cars.com I came across Patrick Subaru, who had awesome reviews and a great reputation in my area. As a first time car buyer, who is admittedly easily influenced, I was nervous going to the dealership thinking I might get taken advantage of or pressured into spending more than I wanted to. That was not the case. As soon as I walked in, Jeff paired me up with Michelle and I am so so happy that I was. I had been browsing some used cars looking to just go on a test drive because it was literally my first day shopping. She asked me several questions to really understand what I wanted, what I needed, and what I was comfortable with. She ended up pointing me in a smarter direction, a new Subaru that had everything I wanted and at basically the same price. They even negotiated in some added features. I loved Michelle's no pressure approach. She even gave me her cellphone number so that she could keep me updated and be readily available whenever I had a question. She was very hands on during the whole process and never made me feel silly for not understanding something the first time she explained it. You would never know Michelle has only been in the industry for a few months.. she knew her stuff!!! Up until the day I picked it up, both Jeff and Michelle were always checking in on me, making sure I was still happy with my choice and excited to be a new car owner! I would absolutely recommend her to all of my friends and family. I wish you the best of luck Michelle, keep doing what you're doing! And I will definitely be seeing the rest of the Patrick Subaru crew for all future servicing.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Purchase review

By ImprezzviveMD on 10/31/2017 at 12:11 AM.

I had a great experience purchasing my second Subaru. The negotiation was painless, and Michelle made sure that I was getting the best possible deal for the car that I wanted...often staying late to accommodate my work schedule. Michelle and Patrick Subaru got me the car I was looking for, and even threw in a couple bonus features. Would recommend this dealership for anyone looking for a solid Subi...ask for Michelle, she's the BEST!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Patrick Motors

By Mslootsky72 on 10/30/2017 at 6:05 PM.

Leased my second Subaru about 2 weeks ago. This is our 7th vehicle purchased at Patrick Motors over the years and certainly not the last one. Everyone is very friendly and professional and make us feel like family. Always get best deals and therefore bring our family and friends there as well

I would recommend this dealer.