Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, Joe was super.

By The Perriers on 10/17/2018 at 2:52 PM.

We had a great car buying experience with Joe Domenicucci at Patrick Subaru. We have been buying cars for 40 years and this was our first time buying at Patrick Subaru. It was our best experience by far and Joe made it that way. I can honestly say I cannot think of anything he could have done better. From our test driving three vehicles in one morning (Joe very patiently and expertly went over all three vehicles even though the dealership was very busy) to our picking up the car with Joe taking all the time we needed going over the features in the car we had a terrific car buying experience. Not that easy to do! Thanks Joe!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Excellent and Quick Sales

By carolynemberley on 10/16/2018 at 8:14 PM.

As a first car sale, the process was made super simple and everyone was so friendly and helpful! The car I bought is in excellent condition for a used car! I will definitely return and send others to Patrick.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price

Good experience, great car

By gkkk04 on 10/16/2018 at 4:36 PM.

In comparison to other dealership experiences we've had, this one was pleasant and easy. Frank Wilcox, our sales person, was attentive, graciously allowed us to test three different cars (and we ended up choosing the first! in large part because we had the comparative experience), and stayed the course the entire visit. Best of all, when I came to pick up the car a couple of days later, I took the commuter train from Boston, and Frank kindly came to the train station to pick me up and bring me to the dealership. Good experience all around, and we're very pleased with the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease of a New 2019 Subaru Forester.

By Matt B. on 10/16/2018 at 2:31 PM.

The wife and I were near the end of a 3-year lease on a 2016 VW Jetta (also purchased at a Patrick Motors dealership) and we were in the market for a new car. We looked at numerous options in the small SUV/Crossover market including Nissan Rogue's, Honda CRV's, Toyota Rav4's and the Subaru Forester's. Upon doing a lot of online research on design, performance, and safety (which is important as our family will be plus-1 in a couple of months), we settled on the 2019 Subaru Forester as the best option. We then called the dealership and got some additional information from a CSR named Heather. She was very nice to chat with and not pushy when it came to trying to sell us the car. She simply answered our questions and invited us into the dealership to talk with a sales rep and take the car for a test drive. We then ventured down to the dealership and spoke with Mike who gave us a quick rundown of the vehicle and then took us for the test drive. Mike was great and was very pleasant to be around as he wasn't at all pushy. We fell in love with the car immediately and decided a 3-year lease was our best option to go. We then connected with the finance manager Rob, and after speaking with the GM Jason who came in and greeted us in person, gave us a deal that seemed like it was too good to be true. But alas, it was true and we walked out with the perfect car for our new life and ever-growing family. I would like to personally thank Heather, Mike, Rob, and Jason for making this car buying experience a pleasant one. I usually fear the sales grind that comes with car buying at dealerships but this process was quite smooth with little pressure to buy something that may not be the best fit. Thanks again to you all and your dealership is highly recommended by the wife and I. Matt.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing my first Subaru

By A+C_Patterson on 10/16/2018 at 1:28 PM.

I was pleasantly surprised when I came here to shop for a 2015 Subaru Legacy 2.5i limited after not finding a nicely priced pre-owned 3.6R limited that included Eyesight. After test driving the car and discovering that the 3.6R would be more appropriate for me, Joe Dineen and his team went above and beyond to see if they were getting any more pre-owned 3.6R's coming in stock. After being unsuccessful in that regard, they gave me an amazing price to get me into a new 2019 Subaru Legacy 3.6R limited. When comparing them to their local competitors, the quality of staff and pricing cannot be beat! Lastly, it was a very seamless transaction. I did not feel like I was waiting there all night to sign paperwork, and even the financing specialist, Rob, was a very charming and pleasant man to work with and was very informative of the extra care plans. I would highly recommend them to a friend or family member who is looking into a new Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Awesome Experience

By MasonM123 on 9/29/2018 at 12:54 AM.

I came in to causally check out some cars and worked with Susan and Christie. They were both very approachable and made me feel very comfortable. I love the fact that they were both females in a male dominated profession. I was happy with how well they were able to answer all my questions. I will definitely come back when I am ready to purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Car

By KMS on 10/11/2018 at 1:59 PM.

Purchased new car from Joe Dinneen September 2018. He listened carefully to what I was looking for in a car and took time to show me 3 options that provided my requirements. The whole transaction went smoothly from the time we entered the dealership until we picked up my new 2019 Subaru Outback. Highly recommend this dealership and staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased my son’s first car

By babynnp on 10/9/2018 at 3:25 PM.

Michelle was amazing. She new exactly what we wanted for my son’s first car. Safety!! She went through everything thoroughly. The best!! Wonderful! Quality!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Jack Luu on 10/9/2018 at 10:00 PM.

Michelle was a huge help with making the process quick and painless when I traded my cars in for the new Accent. She is very friendly and communicated very well. I would recommend her every time!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent experience

By Tobin4 on 10/9/2018 at 7:28 PM.

Chris was great! Compared to other dealerships and sales Chris was by far the best we worked with. I would work with Chris again for our next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Subaru #5

By nbrown07 on 10/9/2018 at 1:45 PM.

My purpose for trading my 2016 Subaru was to tweak what was already a maximum Subaru experience. John was quick to realize that while I did NOT need a new car, I wanted one. We talked about the differences between the 2016 and the 2019. We took a ride so that I might try some of upgrades in the car. When our conversations were completed, all of my expectations were met reasonably. This is my 5th Subaru, and I keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great selection, great experience

By Wd71990 on 10/7/2018 at 1:24 PM.

Great experience. The staff was super friendly and helpful. The selection of cars was big and helped make the car buying experience pleasant. id recommend Patrick Subaru to everyone!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

They listen

By UAGuest on 10/1/2018 at 7:33 PM.

Chris was able to get me the options I wanted with out trying to oversell me on what I didn’t. A very easy buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By DanR00782 on 10/1/2018 at 5:31 PM.

Al Pagliarulo is fantastic to work with. This is the second vehicle purchase I've made in the past 2 years and both times I worked with Al. He makes the process very easy and enables you to leave the showroom feeling confident with your purchase. Thank you Al!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Bae on 10/1/2018 at 4:57 PM.

Love this place I had the best time buying a vehicle at this dealership than I ever had in my life, I would definitely recommend this dealership as a place to make a purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% Satisfied

By Chris and Josie on 9/30/2018 at 11:43 PM.

Fantastic, no hassle buying experience. We got the information we needed to make an informed buying decision and a great deal on our new car. Very happy first time Subaru owners!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, friendly and efficient service

By Camadio09 on 9/30/2018 at 9:34 PM.

As soon as pulled into Patrick Motors Subaru parking lot I was greeted by Michelle Bourget from sales. After asking all the right questions and listening to what I was looking for, she quickly figured out the type of car that would be right for me and set me up with multiple test drives. Three test drives was all it took and I was signing papers for a new car. I had multiple interactions with Todd Stalker who was very friendly and extremely helpful. John Canty made signing independently for my first car a breeze. With his extremely friendly personality he explained everything I needed to know and made me feel comfortable during my car buying experience. Would highly recommend this dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By qtngoz on 9/30/2018 at 7:25 PM.

This dealership is a place I highly recommend! Michelle is very informative and helpful in getting all the paperwork organized and ready. I’m so happy to be able to get my car of my choice within the same day. Smooth and great experience here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience for a first time car buyer !

By MorganF on 9/30/2018 at 5:45 PM.

John was so helpful and knowledgeable! As a first time car buyer I felt very comfortable trusting him with my experience and throughout my decision making process. He is excellent at following up and communicating every step of the way and makes him self available to address customers’ needs without ever being pushy. I would definitely look to John for a future car purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Subaru #4!

By JudeG on 9/29/2018 at 12:36 PM.

This is my fourth Subaru purchased from Subaru. All four vehicles have been purchased through Joe. I would have bought more from him except my profession requires a full size truck which at this time Subaru does not have a product line. Joe is always professional, knowledgeable and down right friendly. He goes out of his way to make you as comfortable as possible. I trust Subaru's so much that it was not even a consideration to give my newly licensed daughter her first Subaru. There is a reason Joe has been with Patrick Subaru for many years.

I would recommend this dealer.