Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
3.6  

Dealer Reviews

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Overall Rating

1.3  

1   Customer Service
1   Friendliness
2   Overall Experience

Great sales team lousy service department

By Bowenaro40 on 7/11/2017 at 1:04 AM. Helped by Carie Carter, Henry Broadus.

I have bought 2 vehicles from Patterson on n the last 3 years. One a Ram 2500 slt and the other a Buick Encore. I was given 4 complimentary oil changes with the new truck. The first one was smooth like it should be. They tried to charge me for the second one as it didn't show upon their computer. I had to argue for that one. I took it n today for the 3rd one and it didn't show on the computer again and the service advisor (Carie) had to call someone and they verified I had 2 left but then advised her that they were only good up to 30,000 miles. I have 31,000. I went to the sales manager who wrote a nice note to the service advisor to take care of the problem. They took the truck back around 10am and I guess they put me on the (service as slow as possible list) because at 12 pm it was still sitting in the same place. I had them retrieve the truck and left. They still owe me 2 oil changes but I probably will never get them done. It cost me a day of work and I still didn't get the oil changed. I will not buy another vehicle from Patterson due to this lousy treatment.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease VRS Buy - Great Customer Service makes a difference !

By Sherry on 4/25/2017 at 9:25 PM. Helped by Henry Broadus.

Our intent was to purchase the truck we have been leasing the past 3 years. However, after dealing with Mr. Henry Broadus; he was able to work with us and offer such a great deal on a new vehicle; we decided to buy new instead of buying a 3 year old truck. We have really enjoyed the lease package presented to us a few years ago. But after looking at all of the options ; including what a new 2017 truck has to offer - we were able to make the deal . We have been dealing with the Patterson Auto Group for several years ; but this experience proved to be the best of all. Henry provided such great overall Customer Service and made the entire purchasing process very easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and eager to serve

By Ronny Sawyer on 4/11/2017 at 11:38 AM. Helped by Henry Brodus.

The perfect dealership to do business with. You can't find a friendlier sales group than that of Patterson's auto group. Plus I have Bought from Patterson for 30 years. Better than ever. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Service

By RON&SARA on 4/8/2017 at 12:28 AM. Helped by Henry Broadus.

I've owned a Chrysler Town & Country since 2005. It has been serviced tere ever since we moved to this area. It was recently involved in an accident and has been rendered a total loss. I needed transportation and checked your web page for used vehucles on Sunday April 2. I found a 2014 Ford Taurus that looked good. On Monday I called about it and spoke to Mr Henry Boradus. He invited me to come test drive it and when he discovered tha I was without transportation, he brought it to me to see and drive. I live in Grandfield, Oklahoma 35 miles away. We (My wife & I) liked it very much. So on Tuesday we borrowed a pickup from a friend and came down to see about purchasing the Taurus. We agreed on sale price and we brought it home with us. We came back on Wednesday April 5th and finished all the paper work. Now we drive a pretty Red 2014 Ford Taurus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly All The Way Around

By JamieReneaWilliams on 3/31/2017 at 4:39 PM. Helped by Chris Cunningham.

Chris Cunningham is the best sales man i have ever had. He got me a car at the price that i wanted! Along with everyone that helped him make it possible! Thank you all so much for the excellent service! I will not be going anywhere else if i need a car in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Sandsmusic on 3/13/2017 at 3:30 PM. Helped by Chris Ingram.

Chris Ingram did great he was patient and very helpful and a very nice man to work with in the buying a car process. Thanks Chris

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and price

By Pdickey103 on 2/11/2017 at 10:02 PM. Helped by Chris Cuntingham.

I found a truck that I can use at a good price. Everyone was very friendly and easy to work with. Chris Cuntingham was very helpful and knowable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

I bought a 2014 Surburban

By Reaves on 1/31/2017 at 3:03 PM. Helped by Brent Henry, Cliff in financing.

Brent Henry was very helpful in working with me and a pleasure to work with. I would recommend him to anyone looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman was real interested in what I needed and found some

By DAVID LACKEY on 1/23/2017 at 3:02 AM. Helped by Henry Broadus.

Salesman was real interested in what I needed and found something that would work. He was eager to work with me and create a deal that would work for both of us.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excelent service!

By Clauesquivel on 1/22/2017 at 6:35 AM. Helped by Jaron , curry.

My sales man was very helpful with all question that I had and with the right price, I defently would recommend Patterson doge Chrysler jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I bought a KIa Sorento

By ginger turner on 1/9/2017 at 5:02 PM. Helped by Chris Ingram and Chad Martz.

It was a pleasure working with Chris Ingram and Chad Martz they made this buying a car so much easier than it has ever been. Would highly recommend them for all ur car buying experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying my new Ram 2500

By Jethomas30 on 12/24/2016 at 1:12 AM. Helped by Cody Buckner.

I had a really good experience at Patterson's. Cody Buckner is really good. The only reason I went in was because Cody sent me a letter saying the dealership wanted to buy my 2014 Ram 2500. I decided to see if they were really meaning what they said. I had specific requirements and they met them all. I was impressed. So impressed that I took them up on the deal and purchased a 2016 Ram 2500. Great dealership to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealership that goes the extra mile

By DGG on 12/22/2016 at 2:32 PM. Helped by Michael Mason.

Michael Mason did not pressure us to buy, rather he searched long and hard to find a vehicle in our price range that met all our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service Professionals

By Tanrahh on 12/16/2016 at 7:54 PM. Helped by Cody, Buckner.

The folks at Patterson Dodge are outstanding professionals. They made everything work the way i needed and gave me a great deal. I would recommend them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exception customer experience

By LYount3789 on 12/6/2016 at 1:41 AM. Helped by Chad Martz, Anthony olivierie.

I have purchased from many dealerships in town and have found the process to be a long and tedious process making me dread shopping for a car. Pattersons process is customer oriented. They don't force you to speak a manager before you can leave the lot and hold their keys hostage while they try to hard sale you. They are kind and accommodating making the customer experience much more enjoyable. Thanks chad and Anthony for a overall great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Amber Dorsey on 11/29/2016 at 12:44 AM. Helped by Jaron Curry.

Had a great, easy experience thanks to Jaron Curry! Love my new car! Service was super friendly and quick! Would highly recommend this dealership to every one looking for a vehicle!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful experience

By JeepLuver on 11/22/2016 at 4:27 PM. Helped by Cliff Valier, Henry Broadus.

I bought a jeep from Patterson in '13 and had a great experience. I returned on Nov 19, 2016 driving from 2 hours away to upgrade my jeep, & only at Patterson! Henry Broadus was my dealer for the 2nd time and I was in and out within a few hours! Cliff Valier was an expert at explaining my loan process and everyone is truly considerate. I recommend them to everyone I speak to about a vehicle.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service

By Texasguy79 on 10/26/2016 at 3:34 PM. Helped by Micheal Mason.

Micheal Mason was great to work with on my purchase. He was knowledgeable and helpful. It was easy car buying experince so I would go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck purchase

By AZ29 on 10/26/2016 at 12:26 AM. Helped by James and Anthony.

Have not bought a vehicle from Patterson in a long time. Wanted to buy locale. Patterson was easy to purchase a Truck after researching on line. James and Anthony was very friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

a positive experience.

By Kelly on 10/20/2016 at 7:44 PM. Helped by Chad Martz.

I was very impressed with the Salesman. Chad Martz was very helpful and went out of his way to address my car buying needs. The professionalism and knowledge that Chad exemplified was above the call of duty.

I would recommend this dealer.