Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Quality of Work

Horrible service dept

By Roy A Schacht on 9/18/2017 at 1:30 PM.

Went in for one thing when i left i had a diffrent problem i believe they loosened my air filter box to cause a squeeking noise so they could get me to come back they suck and so does the manager of service dept

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great experience

By Patty Juárez on 8/24/2017 at 12:20 AM. Helped by Mike.

My husband and I were looking for a certified preowned vehicle. Mike, the sales manager, was very helpful, knowledgeable and respectful to our needs. Fred from finance assisted with the completion of our loan was also respectful and patient It's been approximately three weeks since we began searching for a vehicle. Needless to say, we visited several dealerships. Our experience at Paul Conte was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Danny was kind and helpful

By My3kids on 7/24/2017 at 2:55 AM.

Danny was very understanding and helpful. He tried his best to get me a rental that fit my needs. Patient on the phone Sandra stringer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service Mike, David & whole team Rock !

By Johnny B on 3/30/2017 at 1:10 PM. Helped by Blaze.

I've recently purchased a pre-owned SRX from Paul Conte Cadillac and I have to say best dealership experience ever ! Mike was extremely helpful and made my decision to buy from Paul Conte a no brainer as well as David and the rest of the Paul Conte team ! If your in the market for a new or pre-owned vehicle, go to Paul Conte Cadillac and ask for Mike or David, trust me you won't be disappointed !! Thank you guys for make my car buying experience one of the best I've had !! I will defiantly be a repeat client. John

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience !!

By Dividivi on 3/28/2017 at 7:44 PM. Helped by George Frouxides.

It was a very smooth proses thanks to George Frouxides. He help me with all the detail. Explain all the buttons and on star features. He was a god send I'm computer challage. He even help put it in phone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a used vehicle

By burner service on 3/22/2017 at 4:42 PM. Helped by Pat McCabe.

Fast,friendley,honest, great deal,I will never go to any other dealership again My used truck was sparkling looked brand new. Thank You,April Galoppe

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second car purchase

By Geenyd7 on 2/21/2017 at 9:32 PM.

This is the second car experience I have had with Paul Conte Cadillac in Freeport, NY. I would recommend this dealership. David in pre owned sales is an absolute pleasure to work with. Any time I have had an issue, he has gone over and above to help me to get things rectified. Thanks David

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car dealership Iv'e ever been to.

By Maryann Sawicki on 1/29/2017 at 10:17 PM.

I had the best experience that day buying my SRX Cadillac. The sales and leasing professional and sales manager could not have been more accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Matthew Schaeffer!

By Barbara Hogan on 8/29/2016 at 7:55 PM.

A few days ago I went to Paul Conte Cadillac in Freeport, NY to have my 2010 CTS serviced. The warranty on the car expired, so the cost to fix the problem was way to much! After talking with Matthew Schaeffer, I drove out in a brand new 2016 ATS! It took a few hours because I was so unsure about a few things! Matthew was Amazing, he was so nice, knowledgeable, personable, polite, funny, and most of all patience! I asked a million questions most of them two and three times and his mood never changed he was great! I left completely satisfied and sure I made the right decision. I have been a customer at Paul Conte for many years and have always been treated great by everyone there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely amazing car buying experience!

By Clemmo91 on 8/22/2016 at 9:50 PM.

I have never liked the car buying experience until I went to Paul Conte Cadillac of Freeport. I was treated so wonderfully from the moment I walked in. The sales team and sales manager truly show their professionalism and their passion and love for what they do. I wasn't completely sure I was able to swing a car from there until the team did EVERYTHING in their power to make it possible for me. They also made a few accommodations for my new car to make me extra happy. I am now a new and very loyal customer of Paul Conte Cadillac of Freeport.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Lori on 8/3/2016 at 2:22 AM.

I have been to many places in the past month I have never met more amazing people. especially Pat and David they were the nicest most compassionate people I have ever met, It was like I knew them for years. Anyone looking for a car new or used go there you won't be disappointed. I can't rave enough I left completely happy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2013 CTS coupe

By vincent_lynch on 5/24/2016 at 6:23 PM.

We dealt with Dave Colotti and Gene Sotirios. I had made a call prior to going to determine if we were in the same ball bark in regard to my trade in. Gene called back promptly from my email. Time is the most valuable asset. Playing the salesman manager game is boring and a waste of time. There was no BS. After we came to terms my wife and I went to the bank for the certified check and had lunch at a diner. When we returned the car was ready and registered for 3 years with insurance cards. The whole process took about 4 hours inclusive of lunch. If you like to waste time and kick tires, this isn't the place fr you. In the future I would plan to buy my next vehicle from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle purchase

By Roger1968 on 5/15/2016 at 6:36 PM. Helped by Michael J. Columbel.

Service that I receive from the mgr in charge, assistant mgr, financial consultant were excellent, very courteous, friendly...they answer all questions in detail that I was not sure about. I would defiantly recommend this dealer to anyone. Thanking them for such an outstanding sevrvice.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Cadillac purchase and service

By Caddy on 4/3/2016 at 5:11 PM.

All good experinces, helped out setting up computer items and this is my second purchase at this dealership would recommend to others and would come back again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Dakota N. on 4/9/2016 at 4:32 PM.

Gene, was very accommodating. He created a no pressure environment. Everything went just as he said it would go. The price on the vehicle I was getting was great. There was no need to negotiate. All the staff there were very accommodating. If I could have purchased two trucks that day, it would have been done. Recommend to anyone looking to purchase a Cadillac.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very accommodating

By Sweissbach on 3/22/2016 at 11:40 PM.

They were very friendly and easy to work with. Tried to make us happy and get us what we wanted. Wanted to develop a relationship both now and for the future.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Amazing

By Gzaccari on 3/20/2016 at 8:46 PM.

First dealer I ever called told therm what I was ted to spend and they made thee deal work withouyt any bs. So good I pleased a second the next day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best in the business

By Danielle on 3/9/2016 at 12:07 AM.

Alan and David at Paul Conte Cadillac made my car buying experience the best I have ever received .They were very professional and made us feel Right at home they went above and beyond to Make my purchase an experience to remember I would recommend them to anyone they are the best in the business the best customer service I ever recieved in any industry I really appreciate the help and support keep it up guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent assistance in buying my new car

By advisingpro66 on 1/20/2016 at 3:57 PM.

I dreaded the thought of purchasing a new car: the hassle, the negotiation, the feeling that you are being hustled. Not at Paul Conte Cadillac!!. Both Eugene Sotirios and David Colotti could not have been more helpful. I was treated as a guest at the showroom and both gentlemen went above and beyond to make sure I was satisfied with my decision to purchase the SRX that I wanted. The entire process went smoothly and I left happy with my purchase and the experience. I strongly recommend Paul Conte Cadillac as the place to go when considering your next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I have every had leasing a car!

By espoc1 on 1/19/2016 at 11:35 PM.

As the lease on my ATS was ending this month, I've been visiting and calling other Cadillac dealers and found most of them would not honor their news paper ads and were taking us for a ride. When I saw an internet ad at Paul Conte Cadillac for a 2016 ATS for a great price I called and spoke to Matt Schaeffer and he immediately made me feel comfortable and quoted me exactly what the ad said. My husband and I went the next day and leased a new ATS at exactly the price quoted. The dealership is beautiful and everyone is extremely helpful and made us feel right at home!! Thank you Matt!! I'll be back!!

I would recommend this dealer.