Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  
Service
3.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jacqueline was amazing , I’d reccomend her to anyone

By ArielTan on 11/25/2017 at 5:51 PM.

Jacqueline was amazing. I walked into the dealership and she was willing to help me right away. She did everything I could of ask for and always gave options on what would be the best way to purchase my new truck. She had to locate my truck as there wasn’t many left and she found the one I wanted. I think she’s really a really good , out going sales person and id reccomend her to anyone. Thanks again Jacqueline for finding me my truck !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great friendly service

By Seth C-Mac on 11/15/2017 at 2:12 AM.

This was my first car purchase and I was not very sure how it all worked but Jaqueline explained everything to me in such a friendly manner. I could definitely tell that she was experienced at her job. It was also much better customer service than any dealer ship I have been too. I will be referring her to my friends when they are ready to get new vehicles.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

DID NOT GET THE CAR I TEST DROVE

By ronchy on 10/17/2017 at 4:02 PM.

DID NOT GET THE CAR I TEST DROVE DID NOT HAVE CRUISE AND RADIO CONTROLS SALESMAN SAID HE WOULD TAKE CARE OF IT PUT IN AFTER MARKET CRUISE DENTED DOOR WHILE INSTALLING PUT MY OTHER CAR INTO THEIR NAME BY ACCIDENT HAD TO CERTIFY AND DIDNT PUT BUMBER BACK ON PROPERLY HAD TO REPLACE RADIO DAMAGED HEATING VENT SENT LETTER WITH COMPLAINTS AND PICTURES OF THE DAMAGE TO PAUL SADLON JR DIDNT EVEN GET A PHONE CALL CALLED GMC CANADA DID NOTHING HAVE HAD THE CAR FOR 5 MONTHS AND NOT ONE THING HAS BEEN FIXED

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience with car purchase

By Yan And Yicheng on 10/14/2017 at 9:12 PM.

Fantastic experience with car purchase. Jacqueline is very friendly and experienced sales. I would like to referral my friends to her if they need to purchase cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Ermccowan on 10/10/2017 at 9:50 PM.

Unlike any vehicle purchase I have ever made. Paul Sadlon and his team are miles above the rest. The customer service is outstanding! Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another happy customer!

By Derek on 10/5/2017 at 2:31 AM.

Dealing with Mike is great! He is very knowledgeable and did an awesome job helping me to find the truck I wanted and for the right price. This is the 4th vehicle my family has purchased from Mike and I highly recommend him to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

High Country

By Kimmer on 10/3/2017 at 11:45 PM.

About two weeks ago I went into Paul Sadlon Motors to look at a potential new truck. There I met Carl Peckham. He was a pleasure to speak with and had a very good idea of what I was looking for after a short conversation. I had my heart set on a Denali. Well, he introduced me to the Chev High Country. Well, low and behold, I ended up buying it. He was right when he said I would love the new truck. Probably the best experience I have had buying a new vehicle. To Carl and Heather, thank you for making the purchase of my truck such a breeze.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't have had better service!

By Mitchell Nicol on 10/3/2017 at 10:45 PM.

Very happy with the purchase of my 2017 Spark! This dealership was top notch! Jacqueline went above and beyond to make sure I purchased the car I was most comfortable with. She gave me suggestions and her advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I was so happy with the service she provided that I sent my brother there the next day and he purchased a new truck! I would recommend Jacqueline to anyone who is looking for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall a great experience.

By Brad on 10/3/2017 at 2:53 PM.

We went into the dealership to look at pickup trucks. Saw one in the showroom we liked. A 2017 GMC Sierra demo with only 11,000 Km.on it. Jacqueline Hall helped us and took us through the whole process of purchasing it. She was fantastic and went above and beyond making the whole experience easy and stress free. I would recommend her to anyone to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchase of a new 2017 Silver Cruze

By happycustomer on 10/2/2017 at 10:57 PM.

What a pleasure to be greeted immediately when I drove in to Paul Sadlon Motors. I mentioned I was only interested in a new 2017 silver Cruze like the one I was trading in. The Cruze has been a good car for me. I was shown a couple of options, I test drove it, went for dinner to think about it, came back that evening and signed the deal. I picked it up 10 days ago and have been enjoying it ever since. The experience I had been dreading in looking for a new car turned out to be a truly positive one because of Carl - his approach, his warmth, his willingness to listen, suggest and please.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Will wreck your car servicing it and won't fix it

By Bailey89 on 9/20/2017 at 7:31 PM. Helped by Paul sadlon sinor.

I have had the worst experience, first I get my truck with a ripped tunnel cover, and a scratched door. Gave me a new cover gobbed paint all over my door thinking I wouldn't notice they just used touched up paint like I could have and did a better job. Go in for an oil change made an apt but took over an hour and a half leave to have my truck squeaking down the road. I had something wrong with my tire rod or shaft which is funny because you would think at a dealership they would do certain checks cause mr lube can and they do oil changes in ten mins. Then my heater core goes. Tell me I will get my truck back on Thursday don't get a call till Friday it's ready and picked it up on the Saturday with a cracked windshield!!!! I literally had to fight with them for a week to get it fixed the service manager is so rude I ended up calling mr sadlon. Finally get it fixed and now cleaning my truck I noticed scratches all over my dash very noticeable where they took my dash out ?my brand new truck is scratched all in the inside! Beware don't let these people work on your car my truck was 60 grand and they treated it like it was a piece of crap. Let alone the hours waiting at the shop over 6 hours driving time and the over 500 kms wasted driving there and back. 3rd generation to buy here and will be the last with this service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service from professional staff!!!

By Tony on 9/14/2017 at 12:56 PM.

Very happy with the purchase of my 2017 Silverado. Don and Angie made the whole experience easy, and stress free. Would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dream Car

By Vette17 on 9/12/2017 at 1:05 AM.

I made the decision to finally take the leap and buy my dream car and I knew I wanted to reach out to Mike to make my dream a reality. I have bought several company trucks from Mike and I knew that he would help me through this exciting process. His knowledge and professionalism exceeded my expectations and it was a great experience. My beautiful new car is sitting in my driveway as I write this review and I highly recommend Mike at Paul Sadlon to take care of your next exciting new purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Early morning service with a smile

By Working man on 9/11/2017 at 2:20 PM.

Had to drop off my car early one morning. Was greeted by Simon at 7 am. Very courteous and professional answered all my questions and arrange a ride to work for me. Really appreciate such great people to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By Campbell Truemner on 9/8/2017 at 11:05 PM. Helped by Heather.

Thank you to Mike McLaughlin for all of his amazing help in purchasing our 2018 Traverse. We couldn't be more pleased. Also, thank you to Larry and Heather for all of your assistance. Amazing Vehicle !

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

did not won't my money

By bricklayer on 9/6/2017 at 12:27 AM.

spent 2 hours tonight to try to pay for a car! lots of staff but did not care !!!!!! i live in barrie but we will go back to Tom Smith in Midland where they care about you

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good place to buy a vehicle

By Hatton on 9/4/2017 at 4:14 PM.

Didn't even have to go in I pretty much did it all over the phone and got what I wanted. I would recommend this dealer ship to anyone and Jacqueline hall was good to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By lauram on 9/4/2017 at 1:55 PM.

By far the best experience I had buying a new truck. I went to three other dealerships before I came to Paul Sadlon, and wish I came here first! I felt comfortable right from the beginning and didn't feel pressured in buying something that wasn't in my budget. very easy going, honest and up front with everything. I would recommend anyone to go here and ask for Jacqueline Hall! She even came in on her days off to accommodate me and my work schedule. Thanks Jacqueline I love my new GMC, and will defiantly be back one day ! Also big thank you to Angie in finance !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Jacqueline Hall

By Sparky on 9/3/2017 at 8:46 PM.

Jacqueline was amazing. Very knowledgable about the car I was interested in, helpful with financing information & very flexible to accommodate my hours. Jaqueline was very friendly and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply the Best!!!! Thanks Jacky!

By corvettefan123 on 9/2/2017 at 2:32 AM.

The best and easiest car buying experience I've ever had! I had the pleasure of dealing with Jacqueline Hall. She is easy going, not pushy, and true professional. My car was delivered just as expected and in great time as I took delivery the next day. The whole process was so easy and non stressful I thought it was to good to be true. It wasn't though because I bought my car at Paul Sadlons and my salesperson was Jaqueline Hall!!! As someone who has purchased many cars from dealers, I can confidently say that the dealer and Jaqueline Hall are class acts. I'll be back one day for a ZR1....!!

I would recommend this dealer.