Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought first Subaru

By Aggie G on 7/18/2019 at 7:31 PM. Helped by Grant Seiffertt.

Grant was a great salesman no pressure very professional and accommodating. Overall process very smooth. Will definitely refer others great overall experience. No hassle buying clear explanation of every step from Finance.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Overpriced and terrible service!!!

By JulieH on 5/8/2019 at 6:11 PM. Helped by Joe Francis.

I would NOT recommend Peltier Chevrolet for service. They are grossly overpriced. They wanted to charge $1,100 for a/c compressor replacement which I got done at Donnybrook Automotive for less than HALF!!! I did use them for spark plug replacement and when I picked up the vehicle the check engine light was on. Joe Francis (service guy) hooked up a diagnostic tool and and told me something was wrong (I don’t remember exactly what it was). I expressed that I was angry that they would let me leave with a check engine light on. He started talking about how things can naturally go wrong and went and then went and got a mechanic. The mechanic literally plugged something in under the hood and apologized that he had unhooked it while replacing spark plugs. Really?! I appreciate the mechanic for apologizing but again, WHY LET ME LEAVE WITH A CHECK ENGINE LIGHT ON! Joe did not apologize. He did ask if I noticed any lag since the spark plug change. I wanted to tell him he would see no lag in my racing out of Peltier Chevrolet!!! I have loved the sales team at Peltier (Julian Delgado) but their service department is a farce. Never again Peltier.

I would not recommend this dealer.

Overall Rating

2.4  

3   Customer Service
5   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Will not be back to their service department - EVER

By Dissatisfied on 5/1/2019 at 12:40 AM. Helped by Dennis Blaschke was the service representative..

Ok, the second to last time we were here was a disaster. We chose to give them another chance. It was worse than last time. We took the truck in this time to have the drivers window fixed. It would not roll up. They quoted us $460. When we went to pick up the truck. 1. The window rolled up and down, sure, but it sounds like nails on a chalk board. 2. Insulation was showing around the door panel and the handle. 3. The cover was laying on the floor and there was a bolt missing. My husband did a u-turn to take it back. The service teck patched it back but could not fix the grinding window sound. He did not offer to fix the grinding sound in the window. Nor did he bring the technician out to see what he had left undone! The service rep should have checked the tech's job. Also on the bill was: 1. What is the $1.00 charge for "Customer Privacy Maintenance fee" 2. 3.95 for Handling - what were they handling? 3. $30 Shop supplies - I should have received the left over shop supplies

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience ever!

By Happy Grammy on 6/29/2018 at 1:14 AM.

This team of folks made buying our new car the easiest buy ever! Just ask for Kerry and let him handle your deal! This team will make you happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Experience

By JOEGWDT on 7/11/2018 at 4:20 AM.

Thanks so much to Cassidy and Floyd for getting a deal worked out. My credit is a little challenged I called Cassidy told him what I wanted and showed up after work. Him and Floyd got the deal made. Will be sending all my friends to him to buy cars! Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sonic Ease

By Krazytexan on 7/10/2018 at 12:24 AM. Helped by Jeremy Barr.

Totally love this dealership. Saw the vehicle as i drove by, contacted my salesman Kerry Corder...got everything worked out before arrived at dealership. Took the test ride and was convinced and sold. Also met with the finance mgr Jeremy Barr. He was great as well for a "Marine" Final thought, i will continue to buy from Kerry and Peltier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Codymcbride9085 on 6/29/2018 at 10:22 PM.

Great service and help from Kerry. Wouldn’t go anywhere else. Fast, easy and friendly my service. Would recommend to anyone looking for a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Veronica C on 6/29/2018 at 4:16 AM.

You won't find a salesman that will work harder to make sure you are satisfied with your shopping experience than Kerry Corder! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing! So friendly and professional.

By H. Garland on 6/15/2018 at 12:40 AM. Helped by Dustin Burgess.

From start to finish - Peltier and its staff were absolutely amazing. Kerry met us in the parking lot with no pressure yet friendly advise when we asked. From inventory and sales to the final finance - the experience was so positive. We highly recommended Pelteir Chevrolet Tyler. They have earned a customer for life. Thanks Kerry!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By garretthudson18 on 6/14/2018 at 12:31 AM.

I had such a great experience with everyone I worked with! Everyone there greeted me with a smile and a hello. Hands down the friendliest staff I’ve ever seen!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Friendly and fast

By Kipsmrs on 6/12/2018 at 12:39 AM.

Courteous, professional and easy process!! Very pleased with all aspects. Fair value for trade-in and all questions answered. We bought our oldest sons first car at this dealership in 1987!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I highly recommend Tara she is very professional easy to wor

By Belinda on 6/5/2018 at 11:09 PM. Helped by Jason aviles.

Highly recommend Tara she was very professional and easy to work with very laid-back and go get her when she needs to be that would be my go to girl thank you tear for all the help

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great overall experience!

By J and T on 5/30/2018 at 10:02 PM.

Very quick and professional service! Very happy with trade in value and overall customer service! Thanks guys!!! You made buying a car fun and painless!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

2 Tahoe’s in 5 months😁

By RaineeRae on 5/25/2018 at 6:15 PM.

Always a great experience, appreciate their professionalism and home town feel!!!! Thanks Kerry for always doing the best for us!!! Highly recommend dealership and employees!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful car buying experience!

By Kim55 on 5/22/2018 at 1:12 AM. Helped by Jason.

My car buying experience at Peltier Chevrolet was wonderful. David Bates and Tiara Spillman went the extra mile to make the deal happen. They worked around my schedule and worked out the deal that I needed. Jason helped a lot with the tutorial to familiarize me with the technology. From start to finish they made it great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kind ,generous ,knowledgable

By Eva mullen on 5/18/2018 at 4:00 PM.

Kerry was kind , generous , and very knowledgeable about All the Chevy Products ! And I will return in the Future ! Thank you so much for taking the time and getting me into the right Silverado !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST experience buying a vehicle I've ever had!!!

By caprice123 on 5/15/2018 at 2:15 PM.

My family only buys GM products & we have bought an extensive amount! Of all the dealerships we have purchased from we always had to wait around for hours, tried to sell extra policies we didn't want,they would be aggressive,arrogant & we felt like cattle just being rushed through! Of 100's of dealerships we have dealt with all over Texas, you can't go wrong with Peltier! It felt like family instead of being pressured & a shady deal! There is not a better hard working, polite @ sincere gentleman salesman than Chris Kelley!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By yankeedoodledandy on 5/14/2018 at 12:19 PM. Helped by Can’t remember the names.

Bought a new Chevy Colorado was treated like we had been dealing with them for years although it was our first time at this dealership...David was as he said Patient... Thank You all for excellent customer service Ken Ziegelbauer

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Perfect for my first car

By Shelbystorie22 on 5/12/2018 at 11:17 PM.

Chris kelly was amazing. He got me an amazing deal and I’m my first car! No problem! He made my whole family comfortable and talked to all of us not just me! Had an amazing experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!

By Scott Nelson on 5/13/2018 at 3:17 AM. Helped by Dustin Burgess.

I've been doing business with Peltier Chevrolet for over 12 years and every single transaction has been perfect!I couldn't have asked for better people to work with! Dustin and Mario got everything done in a timely fashion and got me the best deal on my Silverado. I highly recommend them!! Scott Nelson

I would recommend this dealer.