Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Poor communication.

By MSP.1124 on 9/14/2017 at 11:15 PM.

I had an appt for service for 9am and was waiting for my car. The car wasn't taken into the service bay until 10 am. Unacceptable. If I knew it would be delayed for an hour I would have asked for a ride to work.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service

By Ranbrowne on 9/18/2017 at 2:26 PM.

Chris made me feel at home with his experience & great social skills. Joe went above and beyond to make me feel comfortable while waiting for my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Maria A on 9/13/2017 at 11:59 AM.

Buying a new car can be stressful, but not here and not with Steve Wesley. He doesn't tell you what you want to hear he tells you what you need to know. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By Kdebitetto on 9/1/2017 at 1:56 AM. Helped by Jose Zhinin.

I am in complete awe of the Pepe Infinity auto group starting with my sales person, Jose to the manager Michael to Percy and Allan. I have never met a group of such fine gentlemen. Their expertise shines through. I highly recommend this dealership. The experience I had is complete satisfaction. Their integrity, honesty and professionalism speaks volumes. Thank you so much, Kristie and Patty

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Look no further!

By Arbes24 on 8/29/2017 at 6:30 PM.

Had a great and smooth experience experience buying my first car here sales and finance staff was very helpful. The staff wasn't sales focus, I felt like I was making my choices and deciding on my own. Thw staff was there to help me and not to just make a sale. I highly recommend PEPE infinity. Go there and ask for Chris Hernandez and Alen Myrthil.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience Chris is terrific

By Djpokerman on 8/28/2017 at 12:22 PM. Helped by Finance manager was extremely professional..

Chris is very knowledgeable, no pressure at all, he is very patience, I highly recommend Chris and Pepe Infiniti. I can't speak highly enough about Chris. I also got the price I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Love my qx50!

By Jveseli on 8/25/2017 at 11:55 AM.

Chris Hernandez was a pleasure to work with. He explained everything thoroughly and had a lot of patience. The dealership itself is also beautiful and kept very clean. I highly recommend pepe Infiniti !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience from start to finish with Chris.

By gregmilan07 on 8/18/2017 at 10:18 PM.

Chris made the whole process -- from beginning to end -- very easy and was extremely accommodating. He is a very knowledgeable and trustworthy individual and would recommend anyone interested in an Infiniti to speak with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Personalized, attentive service.

By Judyj17 on 8/18/2017 at 2:09 AM. Helped by Pat - Service Foreman.

Mike of the Service Department took care of. the two issues quickly by arranging for Pat, the Service Foreman to handle it personally. Both issues appear to be totally resolved. Excellent experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great exoerience

By JFS on 8/16/2017 at 3:51 PM.

This is the third car I leased from Pete. Steve Goldberg makes it easier every time I deal with him. My lease was 3 months away from expiring and I was almost over my mileage and Steve worked with me to get me in a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Jayinnuyork on 8/15/2017 at 11:15 PM.

From the first initial conversation with the salesman (Rares) I was happy about my decision on picking Pepe Infiniti. Great, smooth purchasing experience. Will recommend to anyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By Diane on 8/4/2017 at 1:56 AM.

My sales consultant Chris Hernandez was a pleasure to do business with. He made the process go very smoothly. He took the time to explain things and was very informative. I would highly recommend Chris and Allen and also this dealership. Thank you, Diane

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They have a great team!

By Infit car on 8/3/2017 at 12:18 AM. Helped by The guy from parts in service Dept. (Gerry/Jeffrey)/ Christine Vaughn/ Candice Gayle and Mr. Manager.

We had a great experience with them while we purchase our first Infiniti car. Our sales agent was very helpful to meet our needs from the time we were shopping and until now that we have the car we want. Their entire dealer office is so clean and have a very nice showroom. The whole team are awesome. PEPE INFINITI is one the best place to purchase a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top-notch Service!

By Karend1 on 7/28/2017 at 5:19 PM.

Our experience at Pepe Infiniti was excellent! Not only is our new QX60 gorgeous, but our salesman, Chris Hernandez, was wonderful! He was friendly, helpful and patient. He spent so much time showing us the ins and outs of the car. He helped us set up all of our controls, work the navigation system, the entertainment system and the hands-free technology for phone calls and texting. He was polite and courteous and made us feel like we were his most important clients! We highly recommend Chris Hernandez and the Pepe Infiniti dealership of White Plains!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car best price best saleperson

By Jon Q50s on 7/25/2017 at 7:43 PM.

I just bought my second car from Pepe Infiniti and from Chris Hernandez The entire dealership was extremely helpful and made me feel at home. I shopped around and found Pepe and Chris to have the knowledge and willingness to get the deal done. I live in Westport CT and wanted to buy from Chris.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Ifiniti Dealer

By Stevebmen on 7/14/2017 at 5:21 AM.

The people at Pepe infinti are great. I was treated very nicely compared to several other dealerships. The manager and sales person Percy and Chris did everything possible to make sure id be a satisfy customer. I am very happ with my new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Infiniti on 7/7/2017 at 1:10 PM.

Vincent Greco was extremely knowledgeable about all the aspects of my new car. He took the time to explain every feature and was very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pepe Infiniti is a great place to buy a car

By SharpQ60 on 6/23/2017 at 7:21 PM. Helped by Joe (Finance).

It was a pleasure working with Chris Hernandez and the rest of the team at Pepe Infiniti. This is the second time we have leased a car at Pepe Infiniti and would recommend this dealership if you are in the market for an Infiniti!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

sales was awesome service

By jorge figueiredo on 6/22/2017 at 6:48 PM.

Misael stay on top of the sale and getting my car quickly . he followed thru after the sale and was alwys available if i had a question

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful Dealership

By JGF100 on 6/22/2017 at 2:37 AM. Helped by The lady that answered the Service Dept. phone when I asked them if I could bring the car in. I forget her name..

Very helpful to assist someone without an appointment that has had unanticipated problems. Mine was a flat tire in NJ, which a local gas station could not fix due to my special rims and tire size. They were able to put the spare on, and I drove to Pepe's with it. Pepe was able to take me and fix my flat and put the car back in order in two hours. I was very thankful to them in this unexpected problem.

I would recommend this dealer.