Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
2.8  

Dealer Reviews

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Overall Rating

1.8  

1   Customer Service
2   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Salesman are great, service after purchase beyond horrible!

By Jeremy V on 8/19/2017 at 5:19 PM. Helped by Removing name for as sale's person was great!.

When purchasing the vehicle the staff was great! After buying the van, the service went downhill quickly. Toyota has a 3 year 36,000 mile bumper-to-bumper warranty. I tried using this warranty and kept getting the run around. I was told to call a different department, I called that department and they directed me elsewhere. My van now has 41,000 miles on it. The track rail for one of the seats came up at around 10,000 miles. Around 25,000 miles the van windows when rolling up and down make a horrible screeching sound. When we first bought the vehicle brand new the A/C had a dirty sock smell. I told the guy I was working with in the service department and he REFUSED to do anything about it. I DO NOT EVER RECOMMEND buying a vehicle from them. BUY TOYOTA, just not from Baxter!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!

By Heather on 8/19/2017 at 4:18 PM. Helped by Adam Holland.

Highly recommend Baxter Toyota! Will definitely be buying from them again in the future. Adam was great to work with, very knowledgeable and answered all of our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By Greg on 8/18/2017 at 9:26 PM. Helped by Adam Holland.

Adam was a great help in my purchase. He was very through with explaining the process. It made me as a first time buyer feel better and more confident with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Thanks Cullen West

By Kara1234 on 8/18/2017 at 12:41 AM. Helped by Cullen West.

The dealership was great and Cullen is fantastic. I had a great experience purchasing my new Toyota Highlander! Love the new car! Thanks Cullen for you help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Paul on 8/16/2017 at 10:17 AM. Helped by Cullen west.

Cullen west Is 5 stars He is very helpful And friendly Sold me a great Camry 2017 If I by a other car, I will come back to Toyota And look for Cullen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience !!! By Carol Gaspar

By Happy customer 68 on 8/15/2017 at 10:37 PM. Helped by Tobias.

I'm from South Dakota and was in Lincoln visiting family. I had no intentions of driving home a new car but that was exactly what I did!! I worked with Adam Holland and it was a no-pressure meeting. He was very professional ,and knowledgeable on everything on the highlander. The atmosphere is relaxing and others that I worked with were just as great. I would definitely recommend anyone to come to Baxter and consider a car. There was no hassling over prices. Adam was willing to work with me on a price I felt good about. Also Jim Berg was so patient to go over all the features of the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience

By tririder48 on 8/14/2017 at 4:23 PM. Helped by Kristina, Rex.

Adam Holland was friendly, courteous and made getting a new vehicle enjoyable. Appreciated the way they looked for my wife's preferred color before we settled on the truck we chose.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new truck is amazing!!!

By Shane Harrington on 8/11/2017 at 1:21 AM. Helped by Mark Langston.

Mark Langston was able to locate my new truck and put over $10k in accessories on my new Toyota Tacoma in 1 week. Yes 7 days start to finish it was amazing. I love my new truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BAXTER TOYOTA OF LINCOLN IS AWESOME

By OG1 on 8/12/2017 at 10:22 PM. Helped by NICK BRADLEY, BRANDON CONTRERAS, REX.

I JUST MOVED FROM CALIFORNIA TO NEBRASKA AND I WAS SEARCHING FOR A NEW CAR. I MADE AN APPOINTMENT THROUGH NICK BRADLEY, SINCE I JUST MOVED HERE AND HAVE NO CAR, NICK WAS ABLE TO ARRANGE A CAR TO PICK ME UP IN OMAHA TO THE DEALER IN LINCOLN. BRANDON CONTRERAS WAS THE PERSON WHO PICKED ME UP AND I WAS ABLE TO TELL HIM MY NEEDS AND HE WAS EXTREMELY KNOWLEDGEABLE OF ALL OF THE TOYOTA CARS. HE WAS THE SALESMAN WHO WAS ABLE TO HELP ME ONCE WE ARRIVED, I WAS ABLE TO SEE ALL MODELS AND TEST DRIVE THE VEHICLE I WAS INTERESTED IN. HE WAS ABLE TO HELP ME GET THE BEST POSSIBLE PRICE ON A NEW 2017 TOYOTA RAV4. COMING FROM CALIFORNIA THIS CAR DEALER INTERACTION WAS THE MOST SMOOTH AND POSITIVE EXPERIENCE. REX WAS THE FINANCE INDIVIDUAL WHO HELPED ME IN EVERY WAY POSSIBLE AND WAS ALSO ABLE TO HELP ME GET IN CONTACT WITH AN INSURANCE AGENT IN OMAHA. IF YOU WANT TO PURCHASE A CAR BAXTER TOYOTA OF LINCOLN IS DEFINITELY THE PLACE TO GO. PROUD AND HAPPY TOYOTA CUSTOMER HERE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Adam Holland

By breannavswinton on 8/9/2017 at 6:38 PM. Helped by Nick.

Adam was extremely helpful and knowledgeable when helping me choose which car to buy! Would absolutely recommend him to anyone looking for a new car! Great customer service from the entire team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, awesome salesman!

By Anders618 on 8/4/2017 at 8:37 PM. Helped by Adam Holland.

Worked with Adam Holland and had one of the easiest and best car deals ever...and we've bought a lot of cars! We will definitely work with him again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team great experience

By Wessg on 8/3/2017 at 7:32 PM. Helped by Mark Langston. Tobias.

Mark and the management team exceeded my expectations. The while process was the best I've had with car purchasing. Quick and easy. No games just good business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience!

By LD on 8/3/2017 at 6:24 PM. Helped by Mark Langston.

I requested a price quote online on weekend, and Mark Langston replied me just minutes later. He informed us a great promotion going on and next Monday is the last day. So we went to Toyota early Monday morning. Mark is very helpful and professional during our visit, and we got our brand new car with a very satisfying price! Thanks Mark we didn't miss this promotion and saved us thousands of dollars! Definitely recommend Mark Langston!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy to work with.

By Lori Wewel on 7/31/2017 at 4:33 PM. Helped by Adam Holland.

Adam was patient and understanding with what we were looking for in a vehicle. Our first visit there didn't result in a purchase because we could not get a price on the vehicle that we were interested in. We left believing they were offering a fair price for that vehicle because of what they had in it, but we just weren't able to come to that price. A week later, we found another vehicle that we were interested in, and I contacted Adam right away, and he made an appointment with us the next morning, and this time they were able to meet us on a price we could afford. Adam made the process easy and comfortable, and even the financial person we worked with made the purchase easy and understandable. I feel bad that I don't remember his name - he was a young man, very friendly and personable, and wanted us to get exactly what we need but at an affordable price and interest rate. In addition, we also talked to John about a concern with the transmission fluid, and he was patient and knowledgeable as well. Overall, thanks for a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman

By Pz on 8/1/2017 at 11:15 AM. Helped by Jayden zysset.

Jayden zysset The salesman went above and beyond to try to do whatever he could to help me find a vehicle would take extra pictures send them to me and personally check the vehicle over. And he would also just keep in touch from time to time He is the salesman you want I would recommend him to anybody Thanks from pat

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience - They went out of their way to please.

By Toyota kudo's on 7/31/2017 at 9:31 PM. Helped by Brandon Contreras.

Brandon Contreras was awesome. I'm from Texas and worked a deal with Mr. Contreras where he got the vehicle from another dealer with the specific options I wanted. They also gave me a minimum trade deal site unseen. I would definitely do business with them again and would highly recommend the dealership to others who want a great deal, even if they are out of state! Thanks, TB

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great, VERY professional!

By Cpalmer26 on 7/29/2017 at 1:41 PM. Helped by Mark Langston.

Mark Langston was great in helping me find my car. He was very professional throughout the day I really enjoyed working with him! Mark and Tobias are awesome and answered any questions I had!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing! Professional yet personable!

By Josie on 7/28/2017 at 1:24 PM. Helped by Adam Holland, Tobias Robinett.

Adam and Tobias did an amazing job! Adam was available for questions all the time, he gave me updates on the process frequently, and he listened to everything I said! Tobias explained everything to me perfectly and I was happy and informed before I signed anything. It was truly an awesome experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience!

By Brian on 7/27/2017 at 2:16 AM. Helped by Adam Holland.

Process was very easy from start to finish. Adam and Tobias were very helpful and easy to work with. I would recommend dealing with them to anyone. Thanks - Brian

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic and professional

By Tom on 7/26/2017 at 3:17 PM. Helped by Mark Langston.

Mark did a fantasic job, very professional on my purchase of a 2017 Toyota Camry. This was my third purchase thru Mark. He makes purchasing a vehicle easy. Tom Hoffman

I would recommend this dealer.