Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

terrible service

By Daveed on 3/27/2018 at 6:33 AM. Helped by Jason.

I bought my car from them and have had a horrible experience with servicing. Their service manager, Jason, lacks good PR. Went in for recent warranty work pre approved by VW. Took it in three times to have it checked for a possible serious issue involving a fuel leak and fumes entering the cab area. He had no idea that VW had preapproved my car for an inspection re hazardous fuel leak. He made no effort to check with VW. With my son present, he was rude, told me there was nothing they, Perry could do for me and then told me to leave. Subsequently I took it in to another VW dealership and found all the fuel injectors were leaking. This was extremely dangerous and in my opinion negligent! I will NEVER have anything to do with this organization.

I would not recommend this dealer.