Dealer Reviews

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Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Auto Body Experience

By 2014TC on 5/23/2017 at 8:06 PM.

I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought it before I seen it!

By 123stolentruck on 5/23/2017 at 1:00 PM.

Let me say right off it was the easiest truck buy I have ever experienced!! Seen the truck on the internet left my contact info and they contacted me with in 30 min! We made a deal and I drove 7 hours to get there! The truck was just what Carsley told me it was! I was worried about buying a truck I had never drove but wow no worries with these guys! Trust this dealer! Call my man Carsley at Pettijohn! This guy works his tail off for ya! Oh and this dealer don't hit you with all the fees that other dealers try to sneak in at the last min!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast & great service

By Beth McClellan on 4/29/2017 at 1:08 PM. Helped by Toni Wilson.

Hit a deer & requested an estimate. My parts were ordered & car was repaired very quickly with excellent results. This dealership has always went above & beyond with their outstanding service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, honest and fast

By Brandon on 4/28/2017 at 4:16 AM.

After shopping online for a few months, I had narrowed down my search to just a few used trucks. Pettijohn had the one I thought I wanted but I was 325 miles away. Carsley Caldwell was extremely helpful and friendly. More importantly, he was totally honest about every minor flaw with the vehicle. My fear was that I would drive 5 hours only to find the truck didn't meet my expectations. To my surprise, it was better than I expected. I purchased the truck and was on the road in less than two hours. It would have been much less had I not hung around and visited with Carsley and the friendly staff. It was a great car buying experience and I couldn't recommend them more highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Mike on 4/10/2017 at 6:28 PM.

My kids where on the way to Kansas City for a wedding event when they had car trouble. They had stopped in Bethany to eat and couldn't get their car to move due to an ABS problem. I told them to call the nearest Ford dealer. They worked with Terry Sunderland in the service area. He got them towed to the dealership within about 10 minutes. He also provided them with a loaner car and got them back on the road while their's was being worked on. This saved me a 2 1/2 hour drive to come help and didn't delay their trip. I appreciate this kind of service. This was a big weekend for my kids and I am glad it wasn't ruined due to car issues. Thanks again Terry and the Pettijohn dealership.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great place to buy a vehicle

By Outlaw on 1/11/2017 at 5:28 PM.

Bought a used 2002 Chevrolet Silverado and it is a great truck. We went and looked at the truck and agreed upon a fair price and they even held the vehicle so would could get the money for it. Great people to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Second time new truck buyer from Gregg Badder

By Steve & Nancy Hofmann on 11/24/2016 at 1:35 AM.

Greg searched for us in ways and for things we wouldn't have thought of, made every effort to look out for our needs and desires. After we decided what we wanted to order, he found trucks of different colors for us to see before we decided-just one of several things that give me confidence to visit with him. Brad was helpful in the ordering process also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Buyer

By Barb Borrowman on 11/18/2016 at 11:51 AM.

The staff at this dealership is very friendly and ensure that your buying experience is good. Gregg Badder is very knowledgeable, professional and friendly. We have purchased 2 new vehicles in the last 4 months from Gregg and he and the dealership will continue to have our business.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Gregg Badder

By J.Clark on 9/30/2016 at 2:27 PM.

Gregg Batter is awesome. He was friendly, helpful, curteous, and very well educated and knowledgeable on the vehicles we were shown. We love the Dodge Journey we purchased. THANKS GREGG

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

3peat

By Barb on 9/29/2016 at 7:18 PM.

I purchased my 3rd vehicle in a row from Gregg Badder at Pettijohn Auto Center. Clearly my committment has been made. When you get good service with friendly people... why would you go anywhere else?!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to deal with!!!

By CLM on 9/23/2016 at 2:33 AM.

Gregg Badder is great to deal with. He is professional, knows what he is doing yet friendly. He is great to deal with. Great dealer and great dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy, Quick, and Comfortable

By KCCK4 on 9/22/2016 at 1:29 AM.

After looking at few different dealerships online, and several friends recommending Gregg, I knew this was the place I needed to start. Gregg was easy to work with and all of their customer service has been great!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good experiece overall

By Joyce on 9/13/2016 at 3:38 PM.

We like doing business with Gregg, Our friendship goes way back and it is a pleasure working with him. He tries to get the best deal for you. We appreciate him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Not your ordinary dealership

By James on 8/10/2016 at 10:40 PM.

I hate buying cars/trucks, I always feel like I am going to get the short end of the stick. However the experience my wife and I had at Pettijohn wasn't like that. Gregg met us in the parking lot and was so helpful. We told him what we thought we were interested in and he showed us everything that filled that criteria. We drove different models and different brands of trucks, which is great having a dealership with Chevy, Ford and GMC all available so you can compare all models without leaving the dealership. He told us what rebates were available, what the best/good buys were and we NEVER felt pressured to buy. Gregg appeared very genuine and so helpful and would highly recommend. This was the "truck" buying experience everyone should expect.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Prompt, fair, friendly.

By Marjie on 7/7/2016 at 7:47 PM.

Overall, my experience has been an enjoyable one. Gregg was great to work with, as well as all the service and finance staff. Customer service has been exemplary.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Dealership and Great Customer Service

By garnetlamoni on 6/21/2016 at 9:10 PM. Helped by Rhonda.

I bought my escape about a year ago from Pettijohns. Before that, I had a Kia. I loved my little blue Kia, but the time came to trade off. That, and Kia had the worst customer service I had ever had. Nothing was their fault, would not honor their warranty, and service was a joke.Not to mention never getting a loaner. So I went to Pettijohns when I was car shopping, and worked with Greg Badder. They have been nothing but wonderful to work with, give me a loaner, don't think I am goofy if I say I heard a noise, and are prompt and dependable. I truly have nothing but good things to say about Pettijohns, their service, and Greg Badder. Keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Tire wear on a new Lincoln

By 4deucelincoln on 6/14/2016 at 6:10 PM.

Another dealership had our car for two days and could not correct the problem. Pettijohns service department took about 30 minutes and corrected the problem. They knew what to do even though we did not buy the Lincoln from them. Our next F150 will be from Pettijohn.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By Marc08 on 6/1/2016 at 7:02 PM.

We traveled 4 hours after finding a vehicle online and would definitely do it again for the great experience and wonderful customer service. We highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Outstanding, fast and easy.

By taxmaster on 5/24/2016 at 6:48 PM.

Jeremy answered all my questions. I was really surprised by how quickly we were able to get into the truck we finally settled on. If I had a soda when I went in I would have had to finish it while I was driving home. The truck I got was simply put, far more than I every expected to get. Larry explained everything so I could understand and there were no 'fuzzy' wording. Excellent and outstanding in all areas. Thank you. And if I decide to buy another truck you will be seeing me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Fast and easy!!

By dee00619 on 5/21/2016 at 3:01 PM.

Fast and easy buying experience! Friendly and professional and I would recommend them to anyone. This was our first experience with Pettijohn's and we were very impressed!

I would recommend this dealer.