Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.8  
Quality of Work
5  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By ajflores5 on 9/23/2017 at 6:02 AM.

The employees at Phil Meador Subaru were outstanding. They were very friendly and easy to get along with. They were very helpful in ensuring I was getting what I was looking for. I would highly recommend people to go buy a car from them.

I would recommend this dealer.

Overall Rating

2.4  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price
5   Quality of Work

Don't buy parts from this dealer!!!

By Bill on 9/3/2017 at 10:38 PM.

The Sales and Service Departments are great, However their parts dept. is the worst to do business with. Their prices are higher than MSRP. I don't like being called a liar. They have a really bad attitude when it comes to customer service. They even called Subaru a liar! Other Subaru dealers are more than willing to give me large discounts on parts. I will never buy another vehicle from Phil Meador at any of their dealerships in Pocatello. I buy new vehicles every two-three years. I have purchased 8 new vehicles since 2005 from Phil Meador. I refuse to be treated as a second class citizen (US Army Veteran). I was a Honda buyer before and now I'm going back to Honda.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great place to buy a car

By Mick66 on 8/17/2017 at 3:06 AM.

Brent Harland is always a joy to work with. There's none better. He should teach a class for the other sales people. Not only will you enjoy the make of car Subaru, but you will enjoy the company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!

By Jules77 on 8/16/2017 at 11:56 PM.

Very friendly and goes above and beyond to help us with our car buying needs. He also bakes great cookies for us while we wait for paperwork!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Superb. Enjoyable.

By Subaru! on 8/16/2017 at 11:51 PM.

Anthony is awesome! Goes the extra mile every time. Purchased two new cars and one used car, great experience both times. Will definitely be back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Would recommend to all my friends and family

By Tim Kinney on 8/11/2017 at 10:48 PM.

I've purchased many cars from Phil Meador. Anthony has helped me with several of them! He always finds a way to find the right vehicle and make it work for me and my family. 100% RECOMMEND Phil Meador Subaru and Anthony Rollins.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service like always

By Carlos*spiceywiener on 8/11/2017 at 10:32 PM.

I've had nothing but good experiences at this dealership. The staff is great, and the service department goes the extra mile. That's why I have been a return customer for many years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil Meador Subaru

By SubaSam17 on 8/3/2017 at 8:35 PM.

My experience with Phil Meador Subaru and Anthony Rollins were pleasant. I was treated respectfully, along with my family that accompanied me, the entire time and every time since then.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Peckkamb on 8/3/2017 at 3:09 AM.

Anthony was a great salesman! We had a good experience working with this dealership. We will definitely consider buying another car there in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By Mandy Vanleuven on 8/3/2017 at 1:44 AM.

The only thing I didn't get on my car I really wanted and can't afford for a while now is tinted windows. Not sure why they couldn't do it. I paid enough for the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, great people

By robinson52 on 8/2/2017 at 4:16 PM.

I totally love the people and business of Phil Meadow Subaru. Love the new way the building makeover is too. I always recommend them to friends and family. This is the 4th Subaru we have gotten through Phil Meadow.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing. Easy process.

By Atixtm on 8/1/2017 at 7:55 PM.

Had amazing help and was able to find a vehicle very easily. Would recommend Scott and Suburu to others that I know. Again, thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Impressive!!

By Treekay8 on 8/1/2017 at 8:35 PM.

I normally do not shop for cars from a dealership but I am so glad I did this time! The staff is amazing! They work hard to make sure you get the car you want without being pushy. They go above and beyond in all areas. Even after the sale! Thank you Phil Meador staff! (Especially Scott!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil Meador Subaru - Excellence!

By Divans on 6/23/2017 at 9:23 PM.

From the minute we arrived at the Phil Meador Subaru, the service and support was pure excellence. We enjoyed several test drives, took several days to decide and finally settled on a new Outback. Every step was well facilitated, the team took exceptional care of us. Special thanks to Scott and Matthew, they went above and beyond. Thanks to the whole team, who did and continue to do, and amazing job of providing support after the sale! "Scott's Cocoon" was the very best part of the deal!!! Honestly, I just can't rate them high enough or hand out enough praise for their customer support acumen!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Closed before time. Service poor. Rude!

By Caleb Looslie on 2/25/2017 at 7:16 PM.

We showed up 2 minutes before closing and they wouldn't get our part. They said no one could get in and the parts closed after their last appointment. Will not be returning idaho falls location was much better

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place!

By Aisha Ploth on 6/16/2016 at 1:19 AM. Helped by Jake, Matt.

I worked with Jake Willie to lease out a 2016 Subaru Crosstrek and my experience was too good to be true! Jake was there every step of the way and let me ask the same questions over and over again and was very patient and explained things simply and directly. I was so nervous, but he gave me the confidence to make the choice. Even after, he is there to answer all my questions and guide me. He is truly someone I can trust with any car questions and I would recommend him to anyone and everyone. When I went in to pick up my car, EVERYONE was so kind and made me feel comfortable and not as nervous. Great staff! Great company!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Friendly atmosphere, easy to work with.

By Pat on 3/19/2016 at 3:44 PM. Helped by Brent, Isreal and Matthew..

Brent makes us feel like family and he is sincere in trying to please us. If we have any further concerns we would not hesitate to ask him for help. If Brent were not available, we know that Isreal and Matthew would be more than willing to help us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

😍😍😍

By Ogden2014 on 3/5/2016 at 8:27 AM. Helped by John Nemire.

Phil Meador Subaru was AWESOME to work with. I went in by myself, upset and lost. John met me at the door and gladly helped me find d exactly what I was looking for. The entire time I was at the facility, John treated a us as if we were the only people there and he worked tirelessly to please us. Well done, John!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy Experience

By Kate B. on 11/20/2015 at 12:50 AM. Helped by John Nemire, Matt (Finance), Brian, Eric.

We live a few hours away from the dealership, so we had to buy the car remotely. This was not because there wasn't a Subaru dealership closer, but because they had the inventory we wanted and we got the best deal. John Nemire was a great salesperson was VERY accommodating via e-mail, phone and even text! Overall, the experience was easy, quick and painless, as car buying should be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

EASY !!

By Dave M. - Pocatello, ID on 11/16/2015 at 7:55 PM. Helped by Joey, Brent, Matt, Eric.

There are two things that I do not look forward to ... one, going to the dentist; and second, buying a car. I went through the Costco auto program searching for vehicles and soon after completing that process received a call from Joey. A few days later my wife and I came to the Phil Meador Subaru dealership to continue our research. Joey did a thorough job of reviewing our options, asking good questions and we ultimately arrived at the 2016 Forester we ultimately purchased. The experience was about as easy at buying a car can be with most of this due to the efforts and professionalism Joey provided my wife and I. Thanks so much Joey.

I would recommend this dealer.