Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warranty Repair on 2016 Encore

By RevRonFla on 7/20/2019 at 3:04 PM. Helped by Kathy.

Fast Service. Enjoyable people to work with. Great experience. In & out the same day. Would highly recommend to anyone. I trust them with the maintenance on my cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

friendly, knowledgeable, patient

By Linda on 7/18/2019 at 5:58 PM. Helped by Mark Bonner.

Everyone was very friendly and helpfull. Mark Bonner has helped me and my family several times and always does an exceptional job. He's very friendly, helpful, knowledgeable, and patient. We all like him and always refer people to him, if asked.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Amazing customer service!

By Coastguardguy on 7/14/2019 at 5:21 PM. Helped by Bart Larue.

We were not even out of our old car when we were greeted by Bart Larue. Bart listened to us, made suggestions and ultimately found the perfect vehicle for us. We never felt like we were under pressure or rushed. Bart is a huge asset to your dealership!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Great people

By Bobby on 7/11/2019 at 2:53 PM. Helped by Keith and Cody.

The device people were very courteous and explained the problem to me in easy to understand terms. They also gave the the diagnosis in writing which was very helpful

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Servicing of 2004 Corvette

By Cyniam on 6/21/2019 at 3:00 PM. Helped by Bob - service department.

Always a pleasure dealing with staff at Phillips whether it is in service or sales. We mainly deal with Bob for servicing and Dan for sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people and got a great car.

By Gandlrussell on 6/16/2019 at 2:42 PM. Helped by Mark Bonner.

Will be back in 36 mos. Hope GM will have another pull ahead! Mark was great to deal with and Seth in financial as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Newer Convertible

By Paulm47 on 6/15/2019 at 2:50 PM. Helped by Blake.

Worked with Blake at this dealership and had a simple and pain-free transaction from beginning to end. Traded my 2010 Chrysler Sebring convertible for a 2015 Chevy Camaro convertible. Nice car, good price, easy Transaction.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick and Easy: 2 words rarely associated with car buying!

By BlackBettyMamba on 6/6/2019 at 7:55 PM. Helped by Mark Bonner and Chick Russo.

Mark Bonner has now made it quick and easy for my 2nd vehicle purchase in a row. I have never bought twice from the same dealership, until now. I told him when my kids are ready to purchase their next vehicles, I am taking them to Mark at Phillips Buick/GMC in Fruitland Park!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Unlucky

By Car Repair on 6/2/2019 at 4:49 PM. Helped by Bob, Service Manager Female, Forgot Name,whotook care of all arrangements.

Sorry my extended warranty ran out by mileage on a trip just as the car experienced a problem. Warranty date was still in effect but mileage came first. My problem. I purchased new warranty and will know to watch very early for termination.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service by Katie.

By caroldi on 6/1/2019 at 4:52 PM. Helped by Katie.

Took my car in for a repair. Katie took care of me right away. She kept me informed of the status of my repair. I was out of their in record time. Very pleased on how I was treated.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

My new Buick

By LorraineK on 2/18/2019 at 11:16 PM. Helped by Mark.

Was asked what I was looking for. Mark then proceeded to fit me into the perfect vehicle. I drove it and bought it. The Buick Envision met my “vision”.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change to new car

By Deb1510 on 5/18/2019 at 6:07 PM. Helped by Ron Lemonovich.

I was thinking about purchasing a new car but needed an oil change. But before I knew it I was purchasing a used car that met my price and had the features I wanted. I came in with a fifteen year old car that needed an oil change and left with a five year old car I could afford. I am grateful for Ron Lemonovich for his assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease GMC Terrain

By Nancy1105 on 5/14/2019 at 10:11 PM. Helped by Blake Kelly.

Great and friendly service. I definitely would recommend Phillips GMC Buick. We had a pleasant experience. They were quick to help us with our needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Job

By eagle on 5/9/2019 at 3:15 PM. Helped by Mark Bonner.

All personal I came in contact with was great and answered must of my questions to my satisfaction. This was my 2nd car that I have used Phillips Buick in Fruitland Park. Will return.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE!

By Evelyn4 on 5/2/2019 at 7:18 PM. Helped by Steve Songer.

I would truly refer this dealership to other people. Ask for Steve Songer. He was very helpful. No pressure. Fastest car purchase I ever made.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great dealership

By Elegante on 4/16/2019 at 8:43 PM. Helped by Scott Hall.

I just bought my second Canyon. The service is great and my salesman, Scott Hall, was the best. Also, Mr Phillips is very involved and fair. I totally recommend them

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

The free stuff!

By Bbbbbjjjiiii on 3/13/2019 at 9:35 PM. Helped by Dennis.

Not one but TWO drink koozies and my personal favorite; the glasses wipes. Who thinks of such practical and overlooked gifts? They are perfect. Most people, including myself walk around with dirty glasses like....ALL the time. Now I have a wipe for my desk and one by my chair for TV. I'm already seeing better, comprehending more, heck I'm even sleeping better. And I love the great truck I bought. Dennis is great! Vince Gingras

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

friendly, professional, easy in and out for oil change

By betty46017 on 2/20/2019 at 4:12 AM. Helped by don't know their names.

I am a snowbird, and every winter i bring my truck to you for its oil changes, I love the easy, access for oil changes, by friendly professional people

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

I like the sales person that assisted my wife and I

By Greg,1234 on 2/20/2019 at 1:08 AM. Helped by STEVE SONGER.

My wife and I were very pleased with the sales person (Steve) very professional, courteous and most of all very patient in answering our questions. I would definitely recommend my friends; in fact I have advise to asked for Steve.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Oil change needed

By MOMMOMN on 2/14/2019 at 4:36 AM. Helped by Don't know names.

First time I have ever leased a car. Dashboard display said I needed oil changed. Tires were checked, rotated and filled to proper air. Had not expected the extra service.

I would recommend this dealer.