Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was excellent!!

By Jess78 on 8/23/2019 at 3:57 PM.

It was no pressure and Chris was very nice and helpful. We felt very comfortable and everyone including the sales manager was nice and it didnt feel like we were playing games like other dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking for a new truck

By Sunshine_hiker on 8/21/2019 at 3:35 PM.

Jennifer was awesome. I knew what I wanted & my budget. So the process was smooth & easy...not HOURS long like I've experienced in the past at other places. She worked with what I knew my budget was, respected it & did so without pressuring me for something else. I appreciated that very much. I had a terrible headache so we got the basic paperwork out of the way & I headed home (it was late eve on a Fri). Jennifer & the financial guy (Anthony) prepared the remainder of the paperwork and everything was done & ready when I arrived Sat morn. All I had to do was sign off.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience 🙂

By allenbkool on 8/21/2019 at 6:52 AM.

I had an awesome experience working with Jarrell Greer . I came in and told Jarrell how much I wanted to spend , and what my monthly payments I want to spend . And Jarrell Greer made it positive 😁 I want to say thank you again Jarrell for making it possible for me to get what I wanted !!! Allen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience by far

By Steve B on 8/19/2019 at 11:55 PM.

Researched vehicles online found one we thought would work for us. Called and spoke to Jessica Savickis set up meeting for next day. Jess was a real pleasure to work with. Jess and Konrad Chatys guided us through the buying process with extraordinary knowledge straight answers and no pressure tactics. We are really impressed with the professionalism of the whole dealership. After driving the vehicle for a few days a dashboard readout showed something amiss. I showed up a the dealership unannounced the next day thinking I would need to set up appointment for future date. Nope. Konrad inquired about reason for my visit took me and the vehicle directly to service where the issue was corrected in an hour. Nicole Leroy was very patient and courteous and kept me appraised of progress the entire time. The whole Phillips experience was nothing short of exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a Pleasure!!!

By Jolen on 8/16/2019 at 9:15 PM.

I have been going to Mike and Chris for all of our business needs for years now and they always taken great care of us, they never disappoint. Due to the excellent customer service and the experiences I have encountered for my business needs, not only do I use them for business purposes but I also contact Mike or Chris for my personal needs too! Jolen Electric and Communications, Inc

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great dealership , Jennifer is a great salesperson

By Carol Zucker on 8/17/2019 at 8:19 PM.

phillips chevy , good place to buy from, Jennifer was very helpful, we have leased 2 cars from her. we even had lunch on them. LOL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I Love my New Blazer!!!

By Blazer girl on 8/17/2019 at 5:43 PM.

My salesman figured me out in 2 seconds and pulled up the car I fell for. I have too love it because I keep cars along time. It was fun, fast, and Rami ROCKS! Thank You all again. I am so excited to drive my new Chevy Blazer!!!! Rami Alamawi is a legend He was selling 3 cars at one time wow

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Chevy Malibu

By Erik on 8/17/2019 at 5:33 PM.

Rami is the best salesman on the planet. He is a godsend. We have purchased 3 vehicles from Rami and he never disappoints me. I will never buy a vehicle from anyone else.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good!

By Nar7 on 8/17/2019 at 2:14 AM.

Was a please to do business with. Made our buying experience enjoyable. Everyone we worked with was very helpful, special thanks to Luis Vega. Awesome team work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Bridget 5728 on 8/16/2019 at 10:48 PM.

Went with my daughter for a test drive and met Nicholas Aldridge. He was amazing, no pressure, took time to go the Equinox and all its features. Nichols made the whole process so easy and stress free, I would recommend him to anyone and will definitely look for him for my next purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

In and Out!

By OntheHUNT on 8/16/2019 at 5:58 PM.

Joe answered every one of my one thousand questions about the vehicle and with a smile! We were here amd left in an hour and a half. With not sobgreat credit...your nerves are bad and you need a car and you're like is this really happening? Joe smiles and his look is always yes! Thank you from The Hunts

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MBannon on 8/16/2019 at 1:22 PM.

I had been seeing ads for deep discounts on Silverados and was skeptical of the pricing. I just stopped by the Frankfort dealership to see what the "real" price would wind up being. At that time I was not 100% sold on getting a new vehicle, more window shopping. Jennifer Thompson met me as I walked in and asked how she could help. I stated my interest in a few of the advertised Silverados and was curious about what the actual price would be. She assured me that the price listed was the price I would pay. No hidden fees, services would be added on after I signed. Quite different from my last vehicle buying experience at another dealer. Since this truck was more for my wife, I said that we would come back the next evening when she could come with me. Well that same day my wife said she could make it last minute. I called Jeniffer back an hour before she was scheduled to be done working and asked if we could swing by that evening. By the time we got to the dealership, Jeniffer had two vehicles ready for us to test drive. Once back from the test drive, we sat down to discuss the numbers. Again, the price advertised with all the big discounts being offered by GM and Phillips were honored, no additional fees where tacked on. During the entire process of discussing different vehicles and prices, at no time did we ever feel pressured into buying. Jeniffer was extremely helpful in showing us all our options and trying to find us exactly what we were looking for. So in the end, four hours later we drove home with our new Silverado RST Z71. Jeniffer had wound up staying four hours past her normal time that day to help us with our purchase. She helped make the whole buying experience from Phillips great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!

By Rourke on 8/14/2019 at 7:52 PM.

We were told Rami is the Best! He certainly lived up to that title! He worked with us to find us exactly the car we wanted and in the price range we were hoping for! We drove off in the perfect Chevy Traverse for our family! We will certainly recommend him and Philips to everyone we know!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!!

By Cutie on 8/13/2019 at 10:08 PM.

Joe was amazing! He has excellent customer service skills and he got me a deal that was much better than I initially anticipated! I would highly recommend him if you're looking to purchase a new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helping my friend buying car

By New car on 8/12/2019 at 10:00 PM.

Rami was the best very honest and trust worthy I bought man cars here but never had that kind of experience.i will recommend rami to everyone.i see why he is number one

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Not you typical new truck buying experience.So much better!

By Layz51 on 8/9/2019 at 3:58 PM.

I searched online to find the new Silverado wanted was located at Phillips Chevrolet in Frankfort. Let me say that buying new cars is not one of my favorite things to do. Needless to say, when we arrived at the dealership we were greeted by an enthusiastic salesman Stephan. He was super polite and very confident despite his young age. I had my reservations at first, but Stephan new the answers to almost all of my questions. If he didn't know the answer, he was not afraid to say " I don't know, but I will find out." and he did! He was extremely patient with us and at no time did we feel pressured to make a decision. I would definitely recommend Phillips Chevrolet to all my friends and family. And if you do end up there, ask for Stephan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phillips treats you like family!

By Jan on 8/10/2019 at 2:39 PM.

Marty, Joe, and Anthony were wonderful to work with from start to finish. They were very knowledgeable, professional and courteous. We felt very comfortable making this purchase from a team with so much integrity. They treated us like family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Jim and Mary on 8/7/2019 at 7:12 PM.

Great experience, Joe was knowledgable about features and able to deliver fast and courteous service through the entire process. I would recommend him to anyone looking for fair treatment.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Very Professional, no games

By wcmartins on 8/8/2019 at 9:59 PM.

Shopped far and wide for a 2019 Chevrolet Blazer. Walked out of many dealerships for playing games. Phillips was straight forward with the pricing and incentives. What sold me on them was one simple sentence, "What price do we need to get to in order to earn your business" Of course I started lower than I knew they could go, but met at where I wanted to be. No games, and that is very much appreciated! Did not push all of the "extras" which drive up the price unnecessarily.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience

By John0405 on 8/8/2019 at 12:54 AM.

I had to bring my car in for service after my check engine light went on. Rami went above and beyond to help me. He made sure I was completely taken care of and satisfied with my service, he even set up my appointment date and time for me! Once again I am walking away from this dealer amazed by thier customer service!!!

I would recommend this dealer.