Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

An experience

By RUNDMC on 2/23/2018 at 4:47 PM.

Purchasing a new vehicle can be a trying time but my salesman Todd was knowledgeable, professional and willing to work with me to get the best deal possible. I will tell anyone needing a vehicle to go to Phillips Chevrolet and ask for Mr. Anderson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lauren S on 2/23/2018 at 5:40 AM.

Phil, as well as all of the other people I met with we’re all very professional and friendly. He answered all the questions I had and I felt I got a great deal on the car. I would reccomend him to a friend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By Jama on 2/23/2018 at 5:29 AM.

Todd was kind and patient. He was very knowledgeable of the products. The transaction was a wonderful experience!!! I will recommend to my co-workers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience at Phillips with Mike!!!

By Piperrose2018 on 2/23/2018 at 12:48 AM.

Mike S. at Phillips Chevy in Lansing was the best! I walked in with certain expectations and they were all met! He answered all of my questions with ease and was very thorough. I’ve been car shopping for a while, and am very pleased with the customer service here. I’m 100% pleased with the way the everything worked out and will definitely be back! Thank you Michael Stramaglia at Phillips Chevrolet in Lansing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By Nicole on 2/23/2018 at 12:48 AM.

Spent Thursday night with Mike S at Phillips Chevy in Lansing. He made the whole experience awesome and answered every question and listened to all of my concerns with purchasing a new car! He explained everything perfect and made it an easy transition with trading my car in and purchasing my new car! Wouldn’t go to any other dealership! I am a Phillips Chevy customer for life & will always work with mike! i would highly recommend coming in to see Mike & buy the perfect car you have always wanted! :)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Antonio

By Brittney on 2/22/2018 at 7:38 PM.

Antonio was so nice and very understanding. He did his best to get me the lowest car note possible! I was so tired and he moved as quickly as possible to get me out in time to pick up my kids!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy

By Christine Fedrick on 2/22/2018 at 7:29 PM.

I am so pleased with the customer service that i recieved at Phillips Chevrolet. Troy Ivory was my sales associate and he was great! Thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Cindrea Wieferich on 2/22/2018 at 6:12 PM.

Very good dealer to work with. Would have liked to have everything a little more streamlined, but would come back. Would recommend to other people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast & efficient in a no-pressure environment.

By VoltMan on 2/21/2018 at 8:31 PM.

Shawn & the entire Phillips Chevy staff were a total professional team. Shawn made sure we were well taken care of without applying any undue pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Quies on 2/22/2018 at 1:48 AM.

He got me and my mom approved right away he didnt sell us anything he took his time with us and worked with us and got us What we NEEDED! GREAT PERSON!! THANK YOU THANK YOU THANK YOU!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shawn was really helpful and did all he could to help

By Dustinedm on 2/20/2018 at 8:20 PM.

When you come to phillips chevrolet ask for Shawn hes a great man with a respectible attitude. He made sure that I left the dealership as happy as he could make me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience!!

By Zheng on 2/20/2018 at 9:56 PM.

We went to Phillips to buy a used land rover. Antonio Soria is great. He help us a lot! We were very satisfied with the service and price.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great place to do business

By Cargal on 2/19/2018 at 11:47 PM.

I had a great experience at Phillips Chevrolet. I would definitely recommend them and salesman Eric Pickett. I bought a great vehicle that my daughter will love.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good experience

By Ml2430 on 2/5/2018 at 10:37 PM.

Frank are salesman was very courteous and treated us well we were very satisfied with the service and the truck we purchased and we are pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service always

By Ldamico12 on 2/18/2018 at 3:07 AM.

My family and I have been going to Phillips for years and have never had a bad experience. Alwayd look forward to going there. Nothing but great people there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Professional, Friendly and Helpful!

By Brian on 2/18/2018 at 12:22 AM.

I located the 2016 Kia Forte LX on Autotrader.com that I purchased from Phillips Chevrolet of Lansing. I contacted the dealership and received excellent communication and information from a wonderful Internet sales associate named Kellye Spearman. She was always available and responsive to all of the questions that I had. Upon arrival at the dealership I was greeted by Donna Lee, another wonderful sales professional. They both took great care of me and processed my sale very quickly. I traveled from 200 miles away to purchase this vehicle and I will look to this dealership for future purchases of mine. I highly recommend this dealership and these sales professionals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Donna is the Greatest

By TjsChevy on 2/17/2018 at 10:45 PM.

I was able trade my 2004 Chevy Blazer for a 2017 Traverse. DONNA LEE was the Greatest, the process was so simple and I felt like everyone had my best interest. Thanks you Phillips Chevy in Lansing......

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New Traverse

By TomR on 2/15/2018 at 3:52 AM.

Todd was good to work with and very knowledgeable about all the Chevrolet products. Had to work hard on the price to come to an agreement

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Phil on 2/15/2018 at 2:56 AM. Helped by Mark Catura.

All the sales departments were excellent, I was assisted like a member of there own family so also the sales manager Mark catura really help me out they were amazing people. The goes above and beyond to assist me, I do not have much to say than to thank them, so also ms Donna thanks ma

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 CHEVY CRUZ

By polkwhite4 on 2/14/2018 at 10:28 PM.

My daughter is soooo happy with her new car that she was able to get on her own with the help of Ms Donna Lee . You advised he to hold off for a few months she listened to you and trusted your advice and she was able to drive off in her new 2018 Chevy Cruz . This is out 5th car working with Ms Donna Lee and every time we are at the dealership he takes car of us . Thank you again Donna everyone is all smiles . Your the best

I would recommend this dealer.