Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracle worker

By QytSigma74 on 11/22/2017 at 10:55 PM.

Eric was great !!! He was able to get the car that I wanted financed. I was able to leave the lot a happy customer. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, no hassle!

By Dr JuJu on 11/22/2017 at 9:39 PM.

Loved my experience at Phillips Chevrolet of Lansing! The staff were friendly, fair, and helpful. So happy with my new Equinox, I would definitely shop here again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the wait.....

By Dlmason on 11/22/2017 at 6:02 PM.

I waited all year to get the right Tahoe. I began shopping 6 months ago with my close friend Eric Pickett and finally purchase my 2017 blue Chevy Tahoe. It was everything I was looking for and more. Phillips Chevy is #1 in Illinois for a reason. Forget the rest shop with Phillips they are the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mi sueño hecho realidad.!! ☺

By Llanaruiz2330 on 11/22/2017 at 2:48 AM.

La mejor experiencia q e tenido, me atendieron d maravilla muy amables y sobre todo en mi idioma, gracias a Nestor Urrutia un excelente ajente 100% recomendado. Se sentiran como en casa ya q te tratan como familia, gracias a Nestor y a chevy por cumplir mi sueño de tener mi equinoxlt.!! 😉😃😄

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Outstanding service!

By Phillip on 11/21/2017 at 3:47 AM.

Nestor was very polite and helpful as soon as we arrived to the dealer. He helped us out with what we were looking for and was very professional with us. Great salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dream come true!

By Tlynnm0218 on 11/21/2017 at 2:51 AM.

The car I was interested in was at their sister dealership in Frankfort. They had gotten it there in Lansing all ready for me before I even got there! I got there late but they still stayed, out in the cold might I add, til 10 for me! This is my dream car that I didn’t think would be possible anytime soon but they made it happen!! They really are the best!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal

By Colorado 17 on 11/20/2017 at 11:27 PM.

My salesman PhilipDerkacy has worked with me in the past , came to him to purchase an Impala for my wife. Phil worked really hard to get me an unbelievable deal, my wife loves her new Impala . I highly recommend Phil and Phillips Chevy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and courteous all-around

By Amanda Lopez on 11/19/2017 at 5:48 AM.

Buying your first car can be a nerve-wracking experience but the minute I met Todd Anderko, I knew I was in great hands. I always worried about the stereotypical pushy car salesman but Todd listened to what I wanted and made sure that was exactly what I got and that it fit my needs. He was friendly, efficient and made me feel completely at ease as we looked at the car I had in mind. I became completely relaxed and it was like buying a car from family. Not only was he well-versed in the knowledge of all the Chevy cars on the floor and in the lot, he had a witty charm about him too. Todd also made sure to answer all the questions I had about the Trax and made sure I knew everything I needed to about it and things I hadn't even thought to ask. He even made sure to look at the door when it was noticeably sticking out at the one corner and fixed the clip on it so it was in mint condition before I drove it off the lot. I would definitely buy another car from Todd if I ever needed another and I couldn't imagine a purchase going as smoothly as it did today if it had been in anyone else's hands. He was extremely courteous and an excellent employee.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Mbagnola on 11/19/2017 at 4:40 AM.

The staff at Phillips Chevrolet is exceptional. The purchase of my new car went extremely well. Guaranteed I will be back again. I will refer my friends to Phillips.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Professional service & care

By Boss on 11/19/2017 at 2:45 AM.

Donna Lee is an excellent sales woman! She made us feel comfortable and well taken care of. She took the time to explain in detail every step in the buying process and even helped us with setting up our OnStar and other functions in our new car. Our experience was the best we have had in purchasing from a dealership. Would highly recommend her for a dealer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Donna Lee is the very best sales person ever,

By Floria Dunan on 11/15/2017 at 10:44 PM.

I chose all the best ratings i could because that's how the people i had contact with made me feel. Donna was very helpful, great personality and smart,and Sean was very knowledgeable of my vehicle. thanks Donna and Sean

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience - go see Mike Stramaglia!

By bb on 11/18/2017 at 8:30 PM.

No pain car purchase! Was working with my parents to purchase a vehicle to replace their older Suburban. With size being an important factor, the search was narrowed to just a couple vehicles, one of which was the Chevrolet Traverse. Stopped by Phillips Chevrolet in Lansing with my parents just to check out available colors. Mr. Stramaglia greeted us and even after we told him we were just interested in evaluating colors of the Traverse which he had in stock, with kindness and courtesy he took the time to show us the colors and features of several vehicles. When we had seen enough we thanked Mr. Stramaglia and proceeded back to our vehicle to leave the dealership. We did not get very far. Mr. Stramaglia's graciousness had a very positive impact on us so we returned and quickly decided this was the exact right car, salesperson and dealer to purchase from. My parents went ahead and bought the car! The process was smooth and quick. We were treated with respect and my parents got an amazing deal on their new car. Mr. Stramaglia is an excellent partner to work with for your next car purchase and an asset to the Phillips Chevrolet Dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team!

By T. Turner on 11/18/2017 at 5:14 PM.

My son came in for a part for a car and met Donna, she worked with me over the phone and set me up with her partner Eric when I came in. I had a great team that worked with me from beginning to end. Eric made sure I understood the features before I drove away. My entire team have called me to ensure that I am satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Refreshing!

By Tom on 11/18/2017 at 5:08 PM.

Started the search for a new Traverse at another dealer, but needed to check out colors not in stock at that location. Arrived at Phillips - Lansing just to check out colors they had in stock. Mr. Stramaglia greeted us and even with us explaining why we were there, he treated us with respect and took the time to answer questions. We were so impressed with with his willingness to help us even knowing we were planning to return to the original dealer, we shifted gears immediately and arranged to purchase our new Traverse from him. Mr. Stramaglia was not only knowledgeable about his product line, he was also determined to be certain his customers were well informed and comfortable with their new vehicle. Phillips Chevrolet is fortunate to have Mr. Stramaglia for an employee!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daughters first time purchase

By Juleen Johnson on 11/18/2017 at 1:05 PM.

My 19yr old daughter and I came to this dealership as a referral. We were greeted in the parking lot by Eric Pickett. He was welcoming, polite, knowledgeable, and friendly. He made the experience painless and easy. We went through the entire process in an comfortable environment and with a team of other friendly and knowledgeable associates. My daughter walked in a nervous wreck and walked out smiling because of the work of everyone we came in counter with. I would recommend anyone to come here for their next purchase.

I would recommend this dealer.

Overall Rating

3.8  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
1   Quality of Work

Great hospitality

By Dsstylz on 11/17/2017 at 6:09 AM.

Very nice experience price is a little high but they worked their magic and I will recommend my friends to go to Phillips Chevrolet. Thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Chevy Cruze

By deborahb on 11/17/2017 at 7:10 PM.

Donna Lee was absolutely fantastic in explaining everything and assisting in the purchase. Would recommend Phillips and especially Donna to anyone looking for a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Were back for our 4th time at our favorite dealership

By gordon pierce on 11/17/2017 at 5:59 AM.

Were back again because everyone has always been patient helpful and accomodating to give us the most optimal deal as possible thank you Mike and Mark

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Maryamk on 11/17/2017 at 3:58 AM.

I would recommend this dealership to everyone I know that's trying to buy a car. My experience was quick and easy. And I walked away with the car I wanted! I love my new car!!!! Mike made my experience a memorable one! I felt like family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By Super happy customer on 11/17/2017 at 1:59 AM.

We purchased another car and both experiences were great. From the salesman to the finance department they are attentive, understanding, helpful and great. I will definitely go back and recommend Phillips.

I would recommend this dealer.