Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Garyc1085 on 8/23/2019 at 4:14 PM.

Overall great experience. Mike treated me like family. Phil and mike both were very informative and made sure I had all the information and understanding I needed before making any decisions. They also gave me advice on what I should do moving forward. Much better experience than any other car purchase I’ve had in the past.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks

By Lorraine on 8/22/2019 at 7:01 PM.

Just want to thank the guys and gals at Phillips Chevrolet and a special thanks to Troy for all your help. I am very thankful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT People

By Byron on 8/22/2019 at 6:50 PM.

I have been to many dealerships and dealt with many sales people. I have yet to meet any lime TROY IVORY and Phillips Chevrolet. Great people to do business with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Kayla on 8/21/2019 at 9:16 PM.

I had an awesome experience buying my new car from Troy Ivory at Phillips Chevrolet. I will recommend all my friends and family! Thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Twinsdad on 8/21/2019 at 3:23 PM.

Been searching for a vehicle for 6 months at various dealers. I finally bought at Phillips in Lansing , mike stramaglia got me the great deal I have been looking for. It was quick no BS approach.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Malibu Rs 2019

By ahardwickup on 8/20/2019 at 8:30 PM.

Process was easy. They was able to give me a fair price on my trade in. Eddie was a great salesman, wonderful to work with and made the process simple. Highly recommend going going here and to him for a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By JohnD on 8/20/2019 at 12:29 AM.

Eric listened to what I wanted and helped me get exactly what I wanted. He went back and forth to get me the best possible deal. Was very pleased with how he handled things and kept in touch with me well after my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By erica04 on 8/19/2019 at 10:29 PM.

After a long day of looking for a used vehicle at other dealerships we found this car soon after we got to this dealership. The salesmen was very nice and patient and made sure we were satisfied with the car and price!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New car purchase.......again

By Newcar on 8/17/2019 at 4:20 PM.

Last year I purchased a used car from Eric and he told me to return later to trade to the tracks that I wanted but at that time wasn't able to get. I'm back and just like he said I am driving a 2019 Chevy Trax. When you come to this location remember to #ask4pickett he gets the deals done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable Buying Experience at Phillips in Lansing

By PetVet on 8/17/2019 at 3:00 AM.

Our experience of buying a Red Chevrolet Impala Premiere was inhanced from the moment we went on line at Phillips Webb site till the time we drove away with our car. Mia Smith started the experience for us by confirming that Phillips of Lansing had the car we potentially were looking for. She did this in a very professional and caring manor. When we arrived at Phillips we had already left our name and Reuben Trujillo and Eric Maymon both were friendly and efficient in letting us test drive. Both showed us all the features on the Impala Premiere and really made the buying experience a pleasant event. We bought the car without hassle and really made the buying experience into an enjoyable event. We also had a good experience with the finance department and Tom Kernagis even though we needed special financing considerations. Would highly recommend Phillips in Lansing. It was worth the 40 minute drive from Lansing and if you don't like I 80 traffic just take route 30 to Torrence. Thanks Phillips and everyone who helped us purchase our Impala Premiere

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Experience with Phillips Chevrolet, Lansing, IL

By ms.nen55 on 8/15/2019 at 9:38 PM.

I was in search of a new affordable vehicle and came to Phillps in Lansing and was assisted right away by Donna Lee. Very kind and most helpful. She and Phil were sincere in what they could help me with. I was also assisted by Matt in Parts, who was prompt in getting a much needed accessory for my new vehicle. Very happy with my 2019 Chevy Cruze! Everyone was most helpful, but these 3 stood out

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike Stramaglia is the best!!

By Ninetta on 8/13/2019 at 2:17 AM.

Mike Stramaglia made the whole experience of purchasing my vehicle very pleasant and smooth. Had everything ready for me when I got to the dealership.Would recommend this dealership to all my family and friends.

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
3   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

My experience at Chevy of Lansing

By Bianca89 on 8/11/2019 at 1:06 AM.

My honest experience So my initial experience was spent with typical salesman tactics. But stick with what you want be prepared and you will be in good hands with Chevy of Lansing. I went in wanting a specific car and left with the same one but better. I went in with a specific monthly price in mind and it was honored. Going back and forth with the numbers was frustrating But Eddie was awesome. I told him what I wanted and expected and he got it done for me. the final Financing process wasn’t as long as I thought it would be. Eddie went the extra mile to help me get somewhat adjusted with my new vehicle showing and helping me with all the new features. Overall, I’m pleased with my purchase thus far.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Third time

By Orphe1 on 8/9/2019 at 8:45 PM.

Thanks to Eric and Donna they have me upgraded to. 2019 Chevy Trax. Just remember to #ask4pickett or Donna when you get here. Thanks again guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ms Lee is a treasure!

By Ljh24 on 8/8/2019 at 4:07 PM.

In my first conversation with Donna, she said she would make the process as painless and fast as possible, and she did exactly that. Talk about knowledgeable, friendly and efficient - that’s Donna! I’ve never had my new car experience go so smoothly and quickly. Choose the dealership and Donna - you’ll be glad you did!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I love my new rig

By Greggyd on 8/8/2019 at 3:57 PM.

My wife bought a new Equinox and I saw the Silverado up close and loved it. I bought a 2019 Silverado and its a great truck. Mike Stramaglia and Mike Maheras took care of me during my purchase. Mike Stramaglia even gave my son some pointers about baseball that helped him out during his next tournament. Mike Maheras got the deal done for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I feel like family

By Andresjr18 on 8/7/2019 at 12:50 AM.

I felt like he fought for the best deal possible. It was very nice kept a smile on his face. Handled his business in a timely manner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent. Completely satisfied

By Ltm427 on 8/3/2019 at 11:36 PM.

Simple and easy, got exactly what we wanted. worked with us greatly. Very vocal about what to expect here on out and how things will pan out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Great Friendly Environment !

By Smiley22 on 8/2/2019 at 4:25 PM.

I have given Phillips Chevrolet a five star rating. Because of the way they greet you when you walk in the door. They all was so positive and makes you feel welcome. Donna Lee was amazing she took care of all my needs and concerns about me getting the vehicle I wanted. I am proudly to say Donna Lee I am a satisfied customer. Thanks for helping me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NEW CAMARO

By kcmd1310 on 8/1/2019 at 1:30 AM.

Great sale by Ryan Adams. great working to get us financed. Good product on lot. Came in with Firebird and left with New Camaro. Good over all exp.

I would recommend this dealer.