Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

6 Months in the making

By James Fragomeni on 4/8/2018 at 3:10 PM.

I've waited over 6 Months to make this review. My experience was 5 STARS. Patience, helpful and fair. Mario provided great service. He was informative and a pleasure to deal with. The car has performed well, it was exactly as described. I'd recommend Pickard Lane to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looked after my needs and went out of their way to please.

By Nino on 3/23/2018 at 11:19 AM.

They will take care of you more than you can imagine. A pleasure to deal with and would deal with again for sure. Nino Mendosa.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An amazing experience

By Paul Gunn on 3/8/2018 at 2:00 AM.

I would have to say is one of the most professional and respecful individual i have ever dealt with in the auto business. Both she and Pickard Lane Leasing did an amazing job and exceeded my expectations. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

REALLY IMPRESSED FROM from the GET GO!!!

By Shawnamay on 2/17/2018 at 12:13 PM.

We just purchased a fiat 500 convertible great price; very straight forward sales rep; knows his stuff and the whole team was fantastic - I highly recommend Picard Lane Leasing to any and everyone..... They have a huge selection and great prices! Sincerely Shawnamay Gibson

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Amazing Client Care!!!

By Alexkems on 2/12/2018 at 6:58 PM.

I still can't believe how fast Anna worked on my financing, In and out in a few days, friendly, attentive, fast, knows her stuff! Anna was so kind, caring and very professional. Will deal with her and Pickard Lane for all my family's vehicles!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer i dealt with!

By mabutamam on 2/8/2018 at 7:15 PM.

I love this dealership. Everyone is so friendly, professional and honest. Not like those other dealers. they have lovely selection of vehicles and a large variety. I highly recommend this dealership to everyone , make sure you ask for Ana because she is extremely knowledgeable , patient and very helpful. Thanks guys, you are the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional-Purchased vehicle

By Elizabeth C. on 2/6/2018 at 9:55 AM.

Every step from seeing the ad, contact via email and telephone, specific vehicle information lead to a very profound vehicle purchase. The knowledgeable staff are professional, courteous and excel in the business. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fantastic experience

By amber1 on 1/24/2018 at 10:24 PM.

I purchased a 2010 mazda 3 from here and everything went perfect for my first car purchase! Gabriel and Anna were very helpful with explaining everything. They have the best prices and the car was ready within a reasonable timeframe! I would buy from here again!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing customer service

By a_perl on 1/17/2018 at 3:23 AM.

I really enjoyed the buying experience I’ve had with Pickard Lane. Everyone i have dealt with- Mario, Giancarlo, Anna and Gabe have been accommodating, helpful, pleasant, authentic during the process. I phoned the office at past 4 pm on a Saturday , -27C weather and asked to look at a car. They were scheduled to close at 5pm and yet they waited for me to arrive (i was driving from downtown TO). By the time i got there, the two cars i inquired about were being warmed up and ready for me to test drive. THAT was customer service. I knew I’d buy from this place. That is the difference that makes this company very pleasant to deal with. They want your business and they show you they appreciate your business. I highly recommend Pickard Lane Leasing. It’s so worth it to come all the way there! Again, special thanks to Mario who made sure i was able to pick up my new car on the day i wanted it and to Anna who’s helped me with the paperwork and answered my buyer’s questions! I wish you continued success!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle trade in

By Edo on 12/26/2017 at 12:45 PM.

I came to this place and dealt with Gabriel and Ana Presman. I had a little bit of trouble with my personal vehicle, but these two helped me a lot to resolve the issue i had. I have purchased the vehicle from them and it was the best experience i ever had in a dealership. I will definitely recomend Pickard Lane Leasing Ltd to all myfamily and friends.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Very friendly people

By Volvoman on 11/16/2017 at 7:16 PM.

Very friendly people , they really go the extra mile to put you in the car you want , thanks for everything . We are loving our Kia

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service

By Bob&Lil on 11/16/2017 at 3:38 AM.

Anna walked us through the whole process.She took her time and explained everything.Got the SUV we wanted and a day earlier than we expected.So impressed & would highly recommend. A+ service all the way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Tammy Willock on 10/27/2017 at 4:23 PM. Helped by Mario.

We felt welcomed right away. There was no high pressure sales which was awesome. Our "new" car was ready when they said it would be and was immaculate inside and out. We are so pleased with the care and service we got. Thank you to Mario for going those extra "steps" or should I say stairs to make my Birthday present memorable!!! We also received a courtesy call to let us know that our car was ready. Thank you to Mario for your time and service and the whole Pickard team. It was worth the drive to Bolton. P.S. I absolutely LOVE my car

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Amazing to work with!

By rickpro on 10/13/2017 at 12:52 AM.

We are extremely happy with the professional quality that our sales associate, Gabriel and Ana our financing expert provided. They took care of us and more Making the financial investment quick and stress free. We will and have been recommending Gabriel and the whole team at Pickard lane leasing for a long time to come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Dj Rutherford on 10/10/2017 at 9:08 PM.

Absolutely love this place, Anna made everything simple and easy and made it even easier to get my dream car I will recommend Pickard lane leasing to anyone I know

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The bast dealer.

By Fotis on 10/6/2017 at 3:41 AM.

How can car buying be an enjoyable experience? Great personal service for the customer. Let Gabriel help you is smart and knowledgeable personable. You leave feeling like you've made a friend and have a resource. Ana in Finance is intelligent and factual with no pressure to purchase warranties. Gabriel knows his stuff and gave me a very fair trade in that left us feeling good. All the guys there were genuinely excited for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and honest individuals

By AlexeisA on 9/27/2017 at 4:58 PM.

We're were referred to this dealership. Frank took us around his stock and only showed us the best for what we were looking for in our budget. His professionalism and honesty was demonstrated the entire time. It was a no hassle no dealing experience. He gave us his best price and bought our car as well for trade in. We picked up the car cleaned and ready for the road. We are completely satisfied with our ised truck that runs like almost new thanks to the team at Pickard Leasing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SIMPLY THE BEST!!!!

By Kathie Cee on 9/24/2017 at 9:51 PM.

I had a dream of the type of car and payment I wanted. Ana made it happen. She was open and upfront about everything and worked diligently to put me in the car I wanted. She was so helpful and considerate. When time made it hard for me to get to her she came to me and made it easy. Her easy going, through and personable way of working with me made me feel respected as a client and a person. She made it happen for me. I am so pleased. I love my car so much!!! I would highly, highly recommend this dealership and Ana particularly. I can not be more pleased. Thank you Pickard Lane Leasing. You guys are top notch!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service - highly recommend!!

By Sophia on 8/24/2017 at 8:49 PM.

Excellent staff that went above and beyond our hopes and expectations. We knew what we were looking for and found our 2011 Ford Escape at a fantastic price at Pickard in comparison to other dealers. Ana was very helpful and guided us thoroughly through the whole financing process. Due to fortunate circumstances, she was even able to meet us in our neighbourhood to get papers signed - saving us a 40min trip to Bolton at rush hour time! Unfortunately we have found a couple issues with the vehicle immediately after purchasing but Giancarlo has been so kind and accommodating in helping us get them sorted - even picking up the vehicle from my husband's work so their mechanics can get the problem sorted without inconveniencing us. Overall it's been a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing all around!!

By matt coppa on 8/23/2017 at 5:42 PM.

Amazing experience with the people over at Pickard Lane! Friendly, extremely helpful and wouldn't think of going anywhere else to get a car. Thanks again!

I would recommend this dealer.