Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

absolutely fantastic.

By Copycat on 8/15/2019 at 7:28 PM. Helped by Larry Lucas.

My 2005 Impala was totaled in an accident and Larry Lucas helped me into a 2019 Equinox, the car of my dreams. After 14 1/2 years with the Impala I was feeling the generation gap but Larry was there with me every step of the way. Thank you, Larry, for your kindness, understanding and patience. I was introduced to the service staff and reacquainted with Dave Faber who sold me my first new Chevrolet in 1980. Vera Joan Smith

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2019 Buick Envision

By sherrie on 8/9/2019 at 7:11 PM. Helped by CJ, Dan.

CJ was a great help in finding what I was really interested in. Everyone was very friendly and willing to help in any way they could.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Two tall Brian on 8/5/2019 at 1:30 AM. Helped by CJ.

Great staff, easy going , no pressure to leave with a new vehicle that day . CJ knew the truck inside and out and was very honest . The extended warranty was a great deal ! And they had a better price than all the other dealers I checked online !!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding customer service

By Justin on 7/25/2019 at 8:03 PM. Helped by Al Warren.

Me and my wife Patsy just bought a new 2019 Chevrolet Silverado 1500 on July 1st and we couldn’t be happier. Al warren and the rest of the sales team did a wonderful job at getting us the vehicle we wanted and made us feel at home even though we go there towards the end of the day. I can’t thank them enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience.

By Tammi on 7/3/2019 at 7:13 PM. Helped by Randy Stroud.

Was in a crisis and Piehl's came through. Great teamwork was displayed and Randy was great to work with. Very pleasant experience. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever!

By Sandy Doan on 6/19/2019 at 5:22 AM. Helped by Randy Stroud.

Randy Stroud made every aspect of our car-buying experience as easy, enjoyable, and straightforward as possible. Every question we fielded was readily addressed, and we left purchasing a vehicle that fully suits our needs and pocketbook. If you need an honest, dependable salesperson who will walk you through all aspects of learning about and buying a new car, look no further than Randy Stroud at Princeton's Piehl's dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made it easy!

By jdckayak on 6/15/2019 at 6:31 PM. Helped by Randy Stroud, Dan Baumgarten.

Randy Stroud helped my purchase a new Envision from Piehl's. He showed me all of the lease versus buy options. He also searched for the exact car that met my needs and budget. I couldn't be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service at Piehl Motors, Princeton, IL!

By CarolBuickOwner on 6/15/2019 at 2:20 AM. Helped by Larry Lucas.

Piehl Motors has an awesome team that provided excellent customer service while shopping for a new SUV! Hats off to Larry and Dan who took the time to answer all of my questions and explain the features of my new Buick Envision. Highly recommend this dealership!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Quick and easy

By Justin1313 on 6/9/2019 at 3:48 PM. Helped by Randy stroud.

Randy stroud made the buying process quick and painless. Added the spray in bed liner which looks great and durable. The detail job was the only downfall. Truck looked worse than when it went in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Envision

By Bill G on 6/1/2019 at 8:44 AM. Helped by Larry Lucas.

First purchase with Piehl, and the best experience purchasing a new car. Larry Lucas walked us through the whole process helping choose a Brand then a model. When we selected a vehicle, the financing department was great. When we took delivery Larry explained every detail with expert knowledge, and answered every question.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership!!

By Erik Ellberg on 5/29/2019 at 10:32 PM. Helped by Randy Stroud.

I have always enjoyed working with Piehls. Their excellent sales staff is very helpful and a pleasure to deal with! I always like to deal with people that I trust and I trust Piehls.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior Service!

By baileyj on 5/23/2019 at 8:47 PM. Helped by Randy Stroup.

We found our new 2018 GMC Terrain SLT on the Piehl website and immediately contacted the dealership. From start to finish, our experience was completely painless and just so, so easy. We worked with Randy, told him what time we would be over to take a look. The Terrain was out front waiting for us, ready for our test drive. We had come into this purchase, pretty much knowing what we wanted. Randy and the Piehl business office put together a generous trade in offer on our vehicle. In addition to the already fantastic standalone rebate and cash offer, the out the door price and package they put together was impossible to say no to. Overall, we are very satisfied and would visit Piehl again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Satisfied customer

By Kathy on 5/17/2019 at 12:13 AM. Helped by Larry Lucas, Shawn Harden.

Recently purchased a new Chevy Silverado 1500 and received a good deal from Piehls. After driving some newer used cars,we decided a truck would be a better choice for us.Larry Lucas provided the test drives and was informative on the new technologies in these vehicles. Piehls was very helpful and we would recommend you consider them when you need a vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Purchase

By Rog on 5/5/2019 at 5:38 AM. Helped by GMC Scott, CJ and Shawn.

Very nice people to work with. Sales consultant Scott Massino was quite helpful. Also CJ Michael and Shawn Harden. We took our car in for service and ended up purchasing a new truck! Thanks guys!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great buying experience

By Hope on 5/4/2019 at 3:47 PM. Helped by Randy Stroud.

I called and let Randy know what I was looking for and what I could afford and he showed me options that would fit my budget and were similar to what I wanted. The team worked with me and I had a great time working with them. Very happy with my purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great small town dealership

By Matt on 4/30/2019 at 6:06 PM. Helped by C.J. Michaels.

Just bought a Buick Enclave from C.J. Michaels at Piehls, this is the 6th vehicle I have bought from Piehls. 5 previous were from Rock, but he has since retired, was sad that I could deal with Rock again, but C.J. stepped right in and made me feel comfortable. Would recommend Piehls and C.J to all my friends and family!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great price

By Stanley Steemer on 4/23/2019 at 2:33 AM. Helped by Larry, Shawn and Greg.

Greg, Shawn and Larry were all very helpful In getting us info and the price we needed on the truck we wanted! No games or haggling just right to it! I will continue to purchase at Piehl Motors.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By joyce4 on 4/17/2019 at 4:13 PM. Helped by Randy and Dan.

Our best experience ever buying a new car. Good deal, great sales rep. No pressure. All around positive experience I would recommend this dealership to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Peanut on 4/16/2019 at 12:48 AM. Helped by Randy Stroud.

We were very pleased with the company and thoroughly enjoyed the salesman. He gave us a great deal and had a super personality! Will go back when needed.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By Roadking on 4/14/2019 at 1:54 AM. Helped by Randy.

Good people to work with from the sales team to the financial department . Would recommend giving them a visit for any vehicle needs. Very nice to work with

I would recommend this dealer.