Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good advisor

By Dont smoke in my car on 6/16/2019 at 4:29 PM. Helped by Service advisor.

My service advisor was excellent. He went over all the paperwork, kept me updated on the service, and helped me understand what was done. The only thing that I didn’t like about my service was that someone smoked in my car. When I picked up my car, I could smell the cigarette smoke. I had to open all my windows to air out my car. I do not understand why someone felt the need to smoke inside my car, it’s very rude.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By ZhongMa on 6/16/2019 at 5:33 AM. Helped by Dexter Dominguez.

It was a great experience. The workers were friendly and helpful. Love the fact that there is free drinks. Though we may have to wait a long time, but there is free WI-FI so it wasn’t that boring.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Muy buen dealer

By Clever19 on 6/8/2019 at 4:26 PM. Helped by Diana.

Muy buen servicio me han hecho en mi carro y los trabajadores muy amables, estoy my satisfecha con el dealer en general, lo recomendaría a amigos o familias.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior customer service from Jason!

By KittyKat on 6/7/2019 at 10:31 PM. Helped by Jason Martinez.

Had recalls taken care of in timely manner. They had parts, available appointment and got the work done in the estimated time! They are an honest Toyota dealer and service center!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Win123 on 6/7/2019 at 5:38 PM. Helped by Mr. Jazz.

Good experience. No problems. Facility is really great. Friendly staff. Free coffee and water, TV, WiFi, magazines. Plenty of seating area. Service manager was easy to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car!

By djquangster on 6/5/2019 at 7:27 PM. Helped by Isaiah.

For some unfortunate reason, I needed to get a new car. Then we went to Piercey and got help right away. The car was like a dream come true.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer Service!

By Jeanbeans36 on 5/30/2019 at 7:17 PM. Helped by Joe Martinez.

I came in to get my bottom shield barrier reattached and Joe Martinez literally got me in and out of the dealership in less than 1 hour. He was super knowledgeable and professional.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Routine service

By Lonh on 5/30/2019 at 5:46 PM. Helped by Wyman Apple.

Took my ‘04 Highlander for a 5,000 mile service and the vehicle continues to run very well. I take it for the routine 5K service and don’t need to do much else. The vehicle is awesome. The Service staff at Piercey always treat me with respect and listen to my observations, so they can fine tune my vehicle. The staff at Piercey are professional and courteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Hectororozco1 on 5/27/2019 at 3:21 AM. Helped by Tak, Elliotte.

I had a great experience with Tak very helpful and knowledgeable I told him what I wanted and he was able to get me exactly what I was asking for. He explained everything very well to me. Also his assistant Elliotte was very nice and with a great customer service explain very in detail all about my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Traded in my 2014 Camry XLE for a new 2019 XSE

By Camrygirl on 5/23/2019 at 4:10 PM. Helped by Michael Cook.

Everyone at Piercy Toyota who helped me yesterday in this process is top notch; so professional, friendly, courteous, patient, and knowledgeable. Great sale going on now. 0% financing for my Camry. Got a good trade in for my old Camry.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Check Engine Light

By Erwinbeth65 on 5/22/2019 at 12:21 AM. Helped by Brian Wood.

The service is good the only thing was they was not able to identify the exact problem . What happened was we went there 3 times back and forth because the obd code is giving them 2 codes at a time. Is this really happening that OBS code is giving false code?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendliness and professionalism.

By silver on 5/20/2019 at 5:24 PM. Helped by Khai Nguyen, Roy Mc Guire, Levi Kessler.

I am a repeated Piercey Toyota customer because of its staff and facility. Khai paid attention to my specific requests, promptly found the vehicle I needed, and didn't overpromised; Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service

By Jacqueline Dang on 5/19/2019 at 6:44 AM. Helped by Dexter Dominguez.

I like the prompt and thorough service I like the fact that i was given the next appointment for my service I like the donuts and coffee offered while i was waiting for the service to be completed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Scion2000 on 5/17/2019 at 11:46 PM. Helped by Miguel Lopez.

I've been coming here for years and continue to receive great customer service. Miguel Lopez was excellent and I was very pleased with the work done on my vehicle by the service team. A great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was smooth and i didn't feel any pressure.

By Lora Z on 5/13/2019 at 3:16 PM. Helped by Andy & Betty.

I worked with Andy and Betty. They both were very kind and addressed all of my questions and concerns. They really made the whole process run smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and easy

By That guy on 5/12/2019 at 1:44 AM. Helped by Tak Lam, Levi, Elliotte Guzman.

The employees at this dealership made it easy to understand what I was purchasing and helped me along the way to make the right options for me and my needs on the car I was purchasing. It took about an hour or two at this establishment, but well worth it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Speedcar on 5/10/2019 at 1:47 AM. Helped by Mike Tran.

I continue to go to this service center because of Mike Tran. He is always very professional and helpful. I always appreciate the effort from Mike.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Excellent

By Kent on 4/26/2019 at 4:25 PM. Helped by Jazz.

Waiting time is reasonable and overall the service is excellent. However, the price is very expensive comparing to other body shops. $4000 component and labor for a 10-year car is really expensive and may need to provide a recommendation for buying new care and fixing the issue here. My 2 cents.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By Bay girl 29 on 4/25/2019 at 4:20 PM. Helped by Jason Martinez.

I have been going to this branch for my car service , but this is the first time that an advisor has been very helpful and not too aggressive with the rest of the services and recommendations . Honesty and trustworthy and excellent customer service . Thank you so much and I give commendation to Jason Martinez .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Friendly

By Serra on 4/22/2019 at 5:18 PM. Helped by Peter.

Staff was friendly and helpful, especially our salesman Peter. He went above and beyond!! We were sent to the All State broker for insurance coverage and they are WAY overpriced IMO, so we called Geico instead-much more reasonable. But the Broker was very kind.

I would recommend this dealer.