Dealer 2-Year Rating

Overall Rating

3.4 / 5
Customer Service
3  
Friendliness
3  
Overall Experience
3  
Price
5  
Quality of Work
3  
Service
1.8  

Dealer Reviews

Show:  

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

Horrible

By Ryder420 on 2/12/2019 at 11:21 PM. Helped by Ray.

I have taken my van to a mechanic multiple times when they hold it for weeks at a time. And again picked it up today with a new problem. Never take your vehicle there I am not just being rude they are not reliable

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome services

By Linsey89 on 4/12/2018 at 7:08 AM. Helped by Tim Collins.

Thanks so much Tim Collins for making my first vehicle purchase a easy and great experience and checking up on me to see if I have any questions I strongly recommend you to anyone who is looking to purchase a vehicle from pittsville Ford thanks again

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New vehicle

By Lisa Saunderlin on 10/17/2016 at 12:42 PM. Helped by Craig Ringer.

I needed a new vehicle ASAP ! Pittsville Ford helped me get what I wanted with payments that worked for me. Left with a new 2016 SE ESCAPE. THANKS Pittsville Ford and. Craig R.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best !

By jimmyj21222 on 7/20/2014 at 8:03 PM. Helped by kathryn.

Had trouble with my sun roof on my 2010 Taurus. The people at Pittsville were very friendly. They fixed my vehicle in about 15 minutes and did the work at no charge. Simply amazing!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

sales, customer service, finance

By janet machuca on 3/29/2014 at 3:38 PM. Helped by everyone.

Wonderful people and with such respect for there customers, they make you feel just like an old friend. Was on my way to look at others cars. Decid3d to check out their cars and less than 2 hours was driving home in my beautful electric blue Ford Focus. Love it. Would definitly rate them 5 star.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome right truck right price They delivered the truck...

By scottroc maryland on 3/15/2012 at 6:29 PM. Helped by KC Colgan.

Awesome right truck right price They delivered the truck on time the financing was done extremely fast. I was in and out with my new truck in less than 2 hours

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I had a great experience buying my vehicle at Pittsville...

By taxman on 4/21/2011 at 7:21 PM. Helped by debbie.

I had a great experience buying my vehicle at Pittsville Ford. My sales person was very friendly and knowledgeable of the vehicle I was buying. The sales manager made sure I was satisfied with the deal before I accepted it, and made sure I had his number if any questions came up. I would buy another vehicle from this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Can't say enough GOOD about this dealership. We had the...

By athomas61 on 3/29/2011 at 6:34 PM. Helped by K. C. Colgan.

Can't say enough GOOD about this dealership. We had the model and max price already decided and were on our way to another dealership to do business when we rode by Pittsville to "just check out" what they had on the lot. K.C., the salesman, greeted us in the lot and we discovered that a friend was working inside, so decided to see what they could for us. BEST DECISION we could have made. They located our perfect vehicle and the FIRST PRICE on the table was FAIR & REASONABLE!! K.C. worked so hard to get the vehicle to us so we could have it for a weekend trip. He even came in extra early in the morning so he could prepare the car for us. If you are in the market for a car I first suggest you watch the movie "Flywheel" and then go visit Pittsville Motors to personally witness integrity in action.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the 5th vechicle that we have purchased with KC...

By WJTorpey on 1/19/2011 at 12:27 AM. Helped by KC Colgan,Billy Hill.

This is the 5th vechicle that we have purchased with KC Colgan. And as with each time, KC was knowledgeable, professional, and very accessible. He and his manager, Billy, were patient with us with our many requests and questions. KC searched for other vechicles for us that were within our price range until we found one that met all our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

This particular dealer was recommended by an...

By Rockychunk on 12/22/2010 at 11:44 PM. Helped by KC Colgan.

This particular dealer was recommended by an acquaintance. I had already done my research and knew exactly what model vehicle and options I wanted. When they did not have it in stock, they found the vehicle at another dealership, told me how much they'd be paying for it, added a few hundred dollars for their effort, and sold it to me at a very reasonable price. They then asked me to fax them all the pertinent information so that all of the paperwork could be completed when I arrived. The actual time spent "doing the deal" at their location was less than 30 minutes. (It would have been less, but a laser printer decided to misbehave!) The salesman then spent at least another half hour teaching me how to use all of the bells and whistles before letting me leave the lot. By the time I hit the accelerator, I knew what every knob and dial did. All in all, a very pleasant buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Debi worked very hard to complete this sale. This is the...

By criddle7551 on 12/22/2010 at 3:10 AM. Helped by Debi Gorsuch, Billy.

Debi worked very hard to complete this sale. This is the second vevicle purchased within the past two months. Debi went out of her way to locate and deliver this vehicle as promised. Would highly recommend Debi and the deakership to everyone. Thanks for all your help and patience with us.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Pittsville Ford was a great experience to look and shop...

By pennstmd on 12/9/2010 at 11:38 PM. Helped by K.C. Colgan.

Pittsville Ford was a great experience to look and shop for a new car. I wasn't sure what kind of vehicale i was looking for. When I sat down with K.C. and explained what I was looking for he was very helpful. K.C. was a great sales person and i will recommend Pittsville Ford and K.C. in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

This dealership went out of their way to find the vehicle...

By tcb on 11/30/2010 at 7:50 PM. Helped by Billy Hill & Debi Gorsuch.

This dealership went out of their way to find the vehicle i was looking for. Very low pressure, very good follow up and very responsive service department. You get a good home town feeling when you walk into their showroom it is not fancy but does the job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Much better experience than I thought it would be....

By StevenI on 11/25/2010 at 7:31 PM. Helped by Debbie Gorsuch.

Much better experience than I thought it would be. Pittsville was able to keep some of the hometown friendliness even with the merger. As long as Mr Bounds is still involved I'll make my next purchase there as well. Debbie was fantastic and stayed on top of things, no complaints.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my younger brother had recently bought a new car from...

By matt711 on 10/20/2010 at 12:38 AM. Helped by Kevin Colgan ( K.C. ).

my younger brother had recently bought a new car from pittsville ford and recommended K.C as a sales person I should see if I was in the market for a vehicle. At the end of sept. I began experiencing touble w/my old truck and stopped in and met K.C. and told him what I was looking for in a truck and what price range. He found me a truck in the range we had discussed and went out of his way to accomodate me. He delivered it 50 miles to me, and replaced items missing from the online listing info, including trailer hitch,CD player, and owners manual. He then returned w/ necessary paperwork to complete the deal. Even though the paperwork was prepared incorrectly by the dealership staff. I did not feel rushed or pressured in any way. The usual dread of car shopping was alleviated by his non aggresive approach, and enhanced by his dedication to getting the deal done correctly and in a timely fashion. I will also reccomend him to people I know who may be looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

K.C. was awesome!! He answered all of my questions...

By jessicaa on 10/12/2010 at 3:20 PM. Helped by KC Colgan.

K.C. was awesome!! He answered all of my questions knowledgeably and quickly. He made purchasing a new car effortless. I started working with him one evening and by the next business day I was driving home in my new car. I had previously worked with him on my last car purchase and I will continue to buy from him. He made the whole process as simple as possible. Other places had made me feel like I was an inconvenience and he did just the opposite. I felt like I was his only customer - even though I know that wasn't the case. A+++++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

We had a question about towing a Ford Fieta, which...

By criddle7551 on 10/7/2010 at 1:07 PM. Helped by Debi Gorsuch & Billy Hill.

We had a question about towing a Ford Fieta, which another dealership could not or would not answer. Debi jumped on the challenge and got an answer and we bought the vehicle from her. We had a great experience. The deal was put together in a professional manner. We have a business and need to cut to the chase and get back to business. It was a pleasure doing business with Debi and Billy. We were so pleased that we bought another vehicle from Debi the next day.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

The best car shopping experience I've ever had. Cody...

By brentken on 10/6/2010 at 12:17 AM. Helped by Cody Croswell.

The best car shopping experience I've ever had. Cody Croswell was great to work with. Pittsville Ford followed through on everything they said they would. I would reccomend Pittsville Ford to all my friends and family. I look forward to dealing with Pittsville Ford again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

KC was very friendly and did everything he could to work...

By pa8185 on 10/3/2010 at 11:32 PM. Helped by K.C. Colgan.

KC was very friendly and did everything he could to work with us on our trade in as well as get us in the vehicle that we wanted. We initially met with him back in July but kept in contact until we were ready to purchase a new vehicle. I would highly recommend purchasing a vehicle from KC and Pittsville Motors.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

KC was wonderful and gave us great service. We have not...

By idougherty on 9/28/2010 at 8:57 PM. Helped by K. C. Colgan.

KC was wonderful and gave us great service. We have not had any work done on the car yet so cannot rate their service in this regard. We did spend a lot of time at the dealership putting the new purchase deal together, but were happy to get to know the people that will assist us in the future

I would recommend this dealer.