Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.2  
Overall Experience
4.2  
Price
4.2  
Quality of Work
4.2  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Fraud at It"s best

By robbed on 1/10/2019 at 6:38 PM.

Practice makes perfect. Plantation Ford has been a thief and rag for a long time. Take good people hard earned money. That guy named Mike that runs the place is a PIG and a thief. I have taken my car there 3 times for the radio to be fixed. Two times they claimed they fixed my car radio. No, they did not. While I am driving it cuts off. The radio will work if you cut off the engine and restart the car. I paid for an extended warranty and Plantation Ford will not honor it. NEVER TRUST PLANTATION FORD. Keep your hard earned money and go to a reputable dealership. Dirty DOGS !!!!!!!!~1 And please don"t be a minority or over 65 yrs. old. Your prime time then. I know Plantation Ford is not for the minority worker. Thief, dog, and a pig that"s the only name to honor you with PLANTATION FORD PLANTATION FLORIDA

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a pleasure

By Cfield-STA-88 on 11/28/2018 at 7:46 PM. Helped by Mike Hooley, John Ball.

I have leased 6 vehicles in the last 6 years from Plantation Ford. Their excellent pricing and customer service is why I keep going back. If you are in the market for new or used car, I highly recommend Plantation Ford. They are also one of the few dealerships where the owner is on site.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best place to buy a Car, SUV or Truck

By Duffd0g on 11/21/2018 at 12:11 AM. Helped by Paul Sullivan.

Paul Sullivan is the best there is! I still can't believe How far he has gone for my wife and I! He is definitely the hardest working salesman in the business! He worked so hard for me and helped me purchase my brand new 2019 Expedition Stealth Edition! That goes for everyone that helped my wife and I at Plantation Ford from Paul Sulliva to the finace Agent all the way up to the owner of Plantation Ford!! You guys Rock!!! You guys have a customer for life!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

efficient

By marilynsexplorer on 11/2/2018 at 1:28 AM. Helped by Paul sullivan.

we were looking for a 2018 explorer platinum. one was found to match our criteria and promptly delivered. dealer installed options were ordered by JOHN we were called as promised and installation was prompt.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience buying a new car

By Triple JJJ on 9/26/2018 at 5:25 PM. Helped by Jim, Micheal , and Chris.

I just bought my Fusion SE on Saturday, Jim was straight forward and gave me a great price . Plantation Ford made my buying a pleasant experience. Plantation Ford didn’t play any games like most of their competition does. I am sorry I didn’t come here in the first place .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great experience at Plantation Ford.

By Don F 150 on 9/17/2018 at 6:18 PM. Helped by Joseph Fuller and John Ball.

Staff was great. Great selection. They got me a truck at great price. My family and I are very happy with our purchase. I will recommend checking out this dealership. Everyone from sales, parts and accessories department keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Caseybea101 on 9/10/2018 at 12:45 PM. Helped by Colby and Joe.

As always, my experience at Plantation Ford with Colby and his staff was outstanding. Always very attentive and catering to my needs. This visit I purchased a new truck and couldn't be happier with how easy the process was. It was all thanks to Colby and his team. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Plantation Ford

By Mustang Man on 8/18/2018 at 4:38 PM.

Had an absolute positive experience purchasing a car at Plantation Ford. My salesman, John Ball, did a great job and I would highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A great buying experience

By Pat 1 2 3 4 on 7/11/2018 at 7:56 PM. Helped by Jim Gormly, Mike Hooley.

The buying experience was so pleasant from beginning to end. Very customer-friendly. We were greeted as we came through the door by new our names and offered coffee and have a seat. That Mike Hooley told to expect us around 1:30

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I’ve ever had!

By Lucky456123 on 7/11/2018 at 5:50 PM. Helped by Harvey Scwaltz.

Bought a 2016 Mustang GT premium package, after we’ve been denied at Autonation Miami Lakes, Gus Machado Ford Hialeah, Mr. Harvey got us approved, same day, very professional, nothing to do with previous experience at Miami dealerships. I’m 100% sure that my next purchase will be from Plantation Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Great Experience!

By DJ Lydia on 6/28/2018 at 1:22 AM. Helped by Jim Cromley..

This is a dealership that has great Customer service. Jim took care right from the time I walked In until I left. Everything went smoothly and I was in out with my new suv. In a timely manner. I highly recommend them for your next new truck or car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive service experience!

By Alise on 4/20/2018 at 4:43 PM. Helped by Colby.

I recently worked with Colby in the service department for an issue with my car. He was prompt, responsive, and had my car in and out. I will definitely use Plantation Ford again for my service needs.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I am over this place!

By lynnoe on 4/6/2018 at 3:36 PM. Helped by Nelon and Carlos.

I went to Plantation Ford service dept for an oil change & rotation, have my windshield washers fixed, and have my speakers checked as speakers are rattling and cutting on and off (since it was new). I left the truck there all day, upon time to pick up I went back to find out nothing was done to the washers because they had to disassemble the fender as the line appeared to be clogged. Needed to reschedule. The radio wasn't checked, this diagnostic comes with a fee of 130.00. (Like I said this has been ongoing for 4 yrs, always blown off when mentioned during a service visit) So I invested an entire day and only got the oil change & rotation. I paid and went out to my truck and the rear view mirror was off of the windshield and hanging by the cord attachment. So I went in to see what that was all about - Carlos & Nelson said they have no way to fix it and sent me to a glass place that quoted me 50.00 to glue my mirror back on. Seriously, I am not going back...I actually bought this truck there....won't buy there again either. (less than one star review)

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service! Very friendly and knowledgeable!

By Todd on 3/27/2018 at 8:52 PM. Helped by Mike Marino.

Excellent service! Work was performed within the allotted time frame. Mike Marino made sure the aftermarket warranty I purchased covered parts and labor. In addition he followed up getting me a rental car credit.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

won't help

By carhuy667453 on 1/29/2018 at 9:23 PM.

Very rude, worst experience I've had at a car dealership. 8 people standing around, waited 10 minutes to be told that they didn't want to help me and to go to another store, very disappointing.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great follow-up service

By NewBuyer2018 on 1/24/2018 at 9:27 PM. Helped by Branko Milic.

Scheduled a visit to complete purchased add-ons to my new vehicle. Work started as soon as I arrived and was completed even faster than projected!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By Carl Donaldson on 1/19/2018 at 11:37 AM. Helped by Service dept..

Work completed in a timely,professional,courteous manner. Dealership seems to be very committed to maintaining a quality experience for its customers to maintain their vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Got the car and deal we were looking for!

By NewBuyer2018 on 1/12/2018 at 11:40 PM. Helped by Rafael Yokell, Branko Milic, Michael La Pietra.

Completely took the trauma out of the car buying experience! John was able to clearly explain options and costs the were well within our budget. He even caught a possible overcharge generated by a product overlap. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, Prompt & Courteous Service Drpt

By Mark C on 11/16/2017 at 3:43 PM. Helped by Jose Badanta-Perez.

I made a big mistake-put gas in my F250 duesel. Had it towed late evening. Next morning I was at the service dept and dealt with Jose. He was respectful of my situation and encouraging about the needed repairs based on my description of events. I was in from out-of-state and needed to return in just a couple of days. Jose got the truck in that morning with his best tech. Although this kind of repair may be very expensive. I got good news and a very fair price. Since I will be moving here I will use Plantation Ford for future service needs. Good service, knowkegsble and respectful adviser and fair price. What's not yo like. Ps, I was worried having an out-of-state plate. Many repair shops will put you last and try to stick it to you. Not this place. A hugely and refreshing experience .

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

LIARS-to fix a recall item through FORD extended warranty,

By Hafeeza Khan on 11/15/2017 at 4:29 PM. Helped by CANT REMEMBER- BUT LIED TO ME!!.

I went to fix my Focus...there was an issue with a recall item and my car was not driving over 30mph. They contacted me told me the issue and then listed a long list of items that need to be fixed. I said I needed an oil change. They said they would do it. Got a call to pick up...work was done and the oil change was complimentary... No paperwork was provided.. and THEY LIED!!! THREE MONTHS LATER...NO OIL CHANGE WAS EVER DONE...DISHONEST LIARS!!!

I would not recommend this dealer.