Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By fdclouden on 12/24/2017 at 5:16 PM. Helped by Jerone my salesman.

My experience here was a first and a very good one. Parting ways with my old car was tough but they made it ok. And although car buying is stressful they made it absolutely bearable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The finance person was Great!

By lisa.thomas1966lt1 on 12/23/2017 at 5:26 PM.

The finance person was very professional...I hope the sales person that worked with me will be more willing to show what he knows about the car he sales...he only showed me 3 things..just being Honest...thank you again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elantra GT Sport Purchase

By rickgarraton on 12/23/2017 at 5:25 PM. Helped by Tim White (salesman).

Great professional sales staff. I'm a returning customer and I actually like visiting the dealership. My salesman, Tim White was professional and friendly. He introduced me to the staff and made sure I was well taken care of.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Black Friday Santa Fe

By patrice.d.davis on 12/20/2017 at 5:18 PM. Helped by Jerone, Mike, Ed.

My experience was ok. The people were nice. Rushed job preparing the vehicle at 10-11pm. I would advise anyone purchasing not to come in the evening, as people are closing down and trying to get out. Make sure you come earlier that way you can get all your services completed and car setup at one time.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

My Christmas Gift

By bundya21 on 12/15/2017 at 5:18 PM. Helped by Jerod Tyler.

Great experience and great salesman. Have bought several cars from Pohanka and would recommend it to all my friends. Their service dept is reliable and friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Service

By selfmademoni on 12/14/2017 at 5:23 PM. Helped by Miguel Duran, John Gardener, Jerone Tyler.

I receiver amazing service from my car salesman(Jerone Tyler) and the service department(Miguel and John). I was very pleased with my service and I love this place!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car

By tyree363 on 12/10/2017 at 5:20 PM. Helped by Allan.

Wonderful experience i love everything from the time i walk in the door and until i walk out with my new keys and my car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By msajwooten on 12/8/2017 at 5:34 PM. Helped by Tanyika Proctor and Andrew Bowns.

They both provide great service. Ms. Proctor is the best salesperson I've dealt with. She was not pushy or overly aggressive. She went out of her way to make sure i was comfortable and pleased with my choice. This is my first brand new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car care

By tstreat52514 on 12/7/2017 at 5:39 PM. Helped by Ellis Barmore.

My experience with the dealership was great and exciting I was pleased with the service and the team at the dealership everyone was so professional and caring of my needs.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Elantra

By ltoruno6689 on 12/2/2017 at 5:23 PM. Helped by Takema Owens.

The employee was professional and provided me with all the information needed. Finance on the other hand was too rushed and took too long to even get to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

C Bradley G80 Buy

By cbrad1906 on 12/1/2017 at 5:16 PM. Helped by Jeron Tyler, Takema Owens.

I used the Costco purchasing plan. I was contacted right away by the dealership to start the process. Negotiations and the transaction were very easy. The dealership had very friendly and knowledgeable staff.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Purchase

By anouck_blaise on 12/1/2017 at 5:15 PM. Helped by Jeron Tyler.

Great customer service, friendly, very thorough. Showed me how the vehicle works, pointed out all the features and made sure I got exactly what I came in for. I would purchase from him again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

What a Wonderful Time at Pohanka Hyundai

By keith.keemer on 11/30/2017 at 5:27 PM. Helped by Al Brooks.

My recent purchase at Pohanka was as delightful and my previous visits! I was pleasantly greeted when I entered and the ambiance of the dealership was both welcoming and exciting. As expected, lighting was perfect; vehicles on the showroom floor and a casual head nod from prospective salespersons! I enjoy the size, location and seats in the waiting area as well as the selections available in the vending machine.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deal

By vivecamiller on 11/30/2017 at 5:17 PM. Helped by Takema Owens.

We negotiated our sale over the phone and saved a lot of time. When we arrived at the dealership, Ms. Owens indicated that nothing had changed regarding the negotiated price. She had the car that we were interested in up front and after the test drive, it did not take long to finalize the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patience

By pamela.johnson4 on 11/29/2017 at 5:15 PM. Helped by Mr. Ellis.

I have no complaints about the service and overall View. Mr.Ellis left very patient professional and understanding mr. Ellis explained a lot of things that I wasn't sure about

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Takema did an exceptional job throughout the entire process

By specialwdk on 11/25/2017 at 5:28 PM. Helped by Takema Owens.

Takema Owens was my sales person. Takema did an exceptional job throughout the entire process as I live in Ohio and all of the paper work was completed remotely. Takema delivered the vehicle to me at the Washington DC airport to drive back to Ohio. This level of service is what sold the vehicle and was greatly appreciated. Takema should be recognized for her effort for total customer satisfaction. Regards Warren Kendricks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience

By mason.m1005 on 11/23/2017 at 5:33 PM. Helped by Kiara.

I told them I needed to walk away with a vehicle and they made sure. Especially with my financial issue and credit. I would highly recommend this dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding!

By tgardner415 on 11/22/2017 at 5:21 PM. Helped by Brandon.

I received great customer service at Pohanka Hyundai. This was truly the best dealership experience I have ever had. I told them exactly what I was looking for in a vehicle and the price I wanted to pay, and they delivered in a timely manner. A+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Survey

By palmertoniap on 11/18/2017 at 5:22 PM. Helped by Brandon Wyatt.

The sales rap assisted me with the purchase of my car did a great job I would recommend this dealership to any of my co-workers and friends that I know I appreciate all the help that they gave me in Brandon did a good job helping purchasing a brand new car thank you Pohanka. My experience was quick accurate and fast and I appreciate everything that was done for me thank you so much and appreciate it thank you so much and appreciate it

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pohanka Review

By eboni7sellers on 11/18/2017 at 5:21 PM. Helped by Tim White.

As soon as we approached the front door, we were respectfully greeted and shown around the lot for vehicles within my price rage. Overall, my experience was pleasant, and truly appreciated Mr. White's patience with my family and I regarding our decisions.

I would recommend this dealer.