Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME

By GabbeeW on 12/6/2018 at 7:47 PM. Helped by Vaughn and Stanley.

Vaughn Willenberger is the best sales person around ! Stanley Fyall and the whole team at pohanaka Hyundai really know how to care for their customers . Have worked with them for many years and have purchased multiple vehicles over the years. Highly recommend !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By ksemely723 on 12/30/2017 at 5:16 PM. Helped by Marry hill and ryan fitzgerald.

The experience was wonderful from start to finish. The salesman and sales manager I worked with were very accommodating and professional and made the car buying experience a pleasure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By mbbradford on 12/23/2017 at 5:19 PM. Helped by Steve Emely and James Johnson.

It was great working with this dealership. All paperwork was handled professionally and in a timely manner. Staff was friendly and know their product. Good inventory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By curtissanders0750 on 12/20/2017 at 5:19 PM. Helped by Cody.

The team at Pohanka Hyundai set a great example for other car dealerships to follow. Outstanding customer service, teamwork and knowledge that put the customer needs first. I will definitely recommend my family and friends that are in the market for a vehicle put their trust in Pohanka Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By rxgrandma on 12/15/2017 at 5:26 PM. Helped by Stanley Fyall.

Service was great really worked diligently to help me acquire the 2017 Tucson SUV. He was very professional and very understanding answered all question that was asked.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car

By dccarrigan on 12/14/2017 at 5:35 PM. Helped by Joshua.

This car is very sleek and sporty looking. The gas mileage compared to my old vehicle is phenomenal. The only downside is no CD player. The car is comfortable and quiet and a pleasure to drive.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nice dealership

By dsmoore11 on 12/13/2017 at 5:20 PM. Helped by James Johnson.

Nice friendly service. They want to make you happy to make the deal. Working with James and some of the other staff was a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By jencinva512 on 12/12/2017 at 5:38 PM. Helped by Stanley Fayall.

My husband and I have always been Ford owners. We were in a car accident and our Ford was totaled. My sister-in-law purchased a Hyundai Tucson Sport for Pohanka Hyundai this fall and likes it so much we decided to look into purchasing one. Before we went to Pohanka Hyundai we looked at a Ford and Chevy dealership websites in Salisbury to do a little comparison on line and decided that Hyundai had the best deals. We went to Pohanka Hyundai and talked to Stanley Fayal, test drove 2 different Tucsons and drove home with one!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy

By taylorboodie93 on 12/12/2017 at 5:21 PM. Helped by Jeff Long and Stephen Emely.

Loves Pohanka. Highly recommend to all who are interested in a new or used vehicle. I suggest that Jeff Long be the salesman of the year.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding dealership

By paul.litwin on 12/8/2017 at 5:23 PM. Helped by Josh Shifflett.

The sales staff was knowledgeable, friendly and did a thorough job with the Hyundai. Josh did an excellent job going over everything within the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By lisadonofrio62 on 12/1/2017 at 5:29 PM. Helped by Issac.

Very respectful and courteous will be going back when i decide to purchase another vehicle and will tell friends and family. My experience was very pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service, poor product

By manderton11 on 11/24/2017 at 5:18 PM. Helped by Stephen.

The dealership worked with us during the purchase and now during the breakdown but we are very unhappy that a brand new car broke down within the first week. Update - we are getting a new engine and the dealership is delivering the car to my daughter when it is done. They have really tried to make us happy with the purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome service and great customer service

By marsbrook76 on 11/19/2017 at 5:15 PM. Helped by James and Stanley.

Friendly and would work with them again. Would recommend anyone to buy from this place. Great job James and Stanley! I shouldn't have to write more about this after all the questions. Thanks and have a good day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazibg

By tim010284 on 11/18/2017 at 5:25 PM. Helped by Stanley.

My review is. I had the best experience I've ever had buying a vehicle with Stanley fyall. He walked me through step by step. And there wasn't one thing that he over looked or didn't go over with me. He did a remarkable job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ruby Wine Tucsan

By shady3sing on 11/17/2017 at 5:23 PM. Helped by Cody Skye.

Best experience at a car dealership I've ever had. Came away with a vehicle that I love. Will definitely work with them in the future and refer family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease

By scarbone23 on 11/16/2017 at 5:19 PM. Helped by Jeff.

Everyone was very helpful and caring. The experience from start to finish was easy . This is my third lease through hyundai and i anticipate my continued service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quality dealership

By czeeke on 11/14/2017 at 5:22 PM.

thanks pohanka. from my experience with pohanka, I would certainly recommend you to anyone looking for a hyandai. and matt would get the referral.....word. word

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Positive Experience

By kristinlehman618 on 11/11/2017 at 5:18 PM. Helped by Cody Skye.

I had never considered purchasing a Hyundai before, but after having a very positive experience with the staff of Pohanka Hyundai of Salisbury I have changed my mind. I was able to get many upgraded features and a great warranty for what I would consider a fair price that was in my price range. I have no complaints thus far and would recommend this dealership and vehicle to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Vehicle Purchase Experience Ever!

By Jim Keitt on 11/10/2017 at 5:16 PM. Helped by Matt Ritter, Cody Skye, Rebecca Ennis.

I have purchased many vehicles in my lifetime. Some of the experiences were not so good. Others were OK. My experience with Matt Ritter and Cody Skye was absolutely the best I have ever had! Those gentlemen had excellent communication skills, were knowledgeable of the product and their company, were very respectful, were NOT pushy, did not give "off-the-cuff" answers to questions they did not know the answers to (instead, they found someone who could answer the questions), and went out of their way to accommodate our needs! Additionally, Rebecca Ennis, Finance Manager, was a pleasure to work with and kept the purchase process moving along to our satisfaction. We have already began recommending Pohanka Hyundai of Salisbury to our friends and colleagues. And, you should know, we came to this store on the recommendation of a satisfied customer, who, by the way, is usually a "tough sell"!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By hparenti13 on 11/9/2017 at 5:42 PM. Helped by Larry Byrd.

We went in to upgrade to a bigger Santa Fe and got exactly what we were looking for. The customer service was excellent and the price was right where we wanted to be.

I would recommend this dealer.