Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very nice they were very nice not pushy they were very nice

By Bruce1964 on 11/14/2017 at 9:01 AM.

Very nice overall not a pushy dealership showed me what I wanted to see not what they wanted to sell me. They worked very hard to get me the price I wanted and they did

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the 3 hour trip!

By Lisa G. on 10/18/2017 at 5:26 PM.

Eric was a pleasure to work with. We found our car through an online ad and they worked with us to make the sale happen. Eric worked hard to make sure our used car looked like new and we couldn't be happier. They are a low pressure, down to earth dealership. We truly wish they were closer to home, for service and future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership to work with!

By Dinger on 10/13/2017 at 6:52 PM.

Very informative about the vehicles on the lot and about others in the area. All of this without the high pressure sales approach. We were looking for a used truck but ended up buying new due to discounts and availability. Walked us through the process with knowledge and friendliness. We are definitely looking forward to working with Eric and Pointe Buick and GMA and will recommend them to our friends!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Great experience

By Tracie Z on 10/10/2017 at 11:28 PM.

Eric Davis was a great salesman. he was very thorough. He explained the features of my vehicle without me asking. He took his time to call on star and set it up for me. He wasn't in a hurry to push me out the door after I bought my truck. I will definitely refer friends to see Eric. Thank you Eric Tom M was a delight to work with as well. Thank you both for a great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Glenn C Cafaro on 10/2/2017 at 9:18 PM.

So glad we went to Pointe Buick/GMC. Eric Davis was a terrific salesman, no pressure just helpful information. Everyone was super friendly. I highly recommend this dealership and will be a repeat customer when the time comes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales staff and NO pressure.

By Audrey33 on 9/29/2017 at 6:33 PM. Helped by Jeff.

Originally went to look at used vehicle, however they had a fantastic deal on a new leftover.Bought new. Had new vehicle ready when needed and everything explained.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By GMC Family on 9/21/2017 at 1:41 AM.

Was referred to the dealership and glad we were. Treated with respect, top notch customer service and the salesman listened to our asks instead of forcing a car to fit us. Took the time to have us come back 2 times before the final decision to purchase a new vehicle. We researched alot online and Pointe was the best!

I would recommend this dealer.

Overall Rating

4.5  

5   Overall Experience
4   Price

Good, Service oriented dealership

By Discriminating customer on 9/15/2017 at 8:52 PM. Helped by Tom in finance.

This is a relaxed, low or no pressure dealer. They offer competitive pricing and a fill line of Buick and GMC products. New car delivery service is good and the features of the vehicle are clearly explained and demonstrated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer sales

By Camaro 2016 on 9/1/2017 at 11:30 PM.

The staff at Pointe Buick GMC were outstanding to deal with especially Jay Mattox and Tom McIntyre. I would tell anyone looking to buy to contact Pointe before making another decision, super friendly and very honest.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Quick, easy & enjoyable!

By Camp, Tia 01 on 8/24/2017 at 12:09 AM.

I recommend Pointe GMC to anyone looking to purchase a vehicle! I'll definitely be a return customer! I'm in love with my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Recommended Dealership

By FordFan27 on 8/12/2017 at 5:43 PM. Helped by Jeff (Sales Manager).

In the market for new Buick Encore and made Pointe GMC Buick our first stop. Mike Miller was very helpful, courteous and professional. Though we were unable to come to an agreement on new vehicle pricing we left with a very positive impression of Pointe GMC Buick and recommend anyone in the market for a new GMC or Buick stop by and see Mike Miller and the Pointe GMC/Buick team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Chris Earley on 8/3/2017 at 2:54 PM.

Great experience from beginning to end. Quick closing and possession of vehicle. These guys even had the car inspected for PA even though they are in NJ. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, knowledgeable and helpful! Awesome experience!

By dandcmoore on 8/2/2017 at 2:23 PM.

Jay Mattox and the team at Pointe are very knowledgeable and helpful without any pressure. They are there to answer any questions or concerns. Jay has been exceptionally helpful in meeting our leasing needs and we are definitely going to be returning customers. Tom Mcintyre was also very friendly and helpful with our financial needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Johnf on 7/30/2017 at 12:27 PM.

Jay Maddox was so easy to work with and made the whole experience great. Also when it was time for paper work Tom was very polite and made you feel relaxed.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Friendly, knowledgeable, and thorough

By B&E Mac on 7/27/2017 at 11:39 PM.

Eric Davis understood what we wanted and delivered on his promises. Even though the vehicle we wanted was not on his lot, he found exactly what we were looking for and obtained it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Eric was more helpful than any sales person I've ever had be

By Arty on 7/12/2017 at 5:06 PM.

My salesperson went above and beyond to make me and my husband happy. I would definitely recommend him to my family and friends. He made sure I got exactly what I wanted

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and Refreshing Experience 👍👏😃‼️

By Jo 44 on 7/7/2017 at 2:24 PM. Helped by Larry,Rob,Jim W..

Beyond expectation and 5 stars ?? I would give it 10 stars if that were an option ! Very warm,welcoming ,accommodating and knowledgable of their vehicles! They treated me like I was family?? I am especially grateful to Larry,Eric,Jim W,and Rob. I highly recommend Pointe Buick GMC !! It seems that their philosophy is ......what can we do For our clients NOT what can we do TO them..... Very Refreshing! No pressure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

No pressure and a great bunch of guys.........

By Don May on 6/22/2017 at 6:23 PM. Helped by Bill Finocchiaro.

A totally great experience------Eric and Bill were the best.......they were even great with my dog even to the point of watching him in the showroom while I took a test drive......now that's what I call customer service and the reason I"ll be back and would not hesitate to recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME EXPERIENCE

By THE JOKER on 6/21/2017 at 4:54 PM.

THEY WERE VERY HELPFUL WITH THE WHOLE DEAL ESPECIALLY MIKE SIMON I WILL GO BACK FOR MY NEXT TRUCK THE DEALERSHIP WAS VERY VERY CLEAN AND BRIGHT

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience with Eric Davis and Pointe GMC as usual

By jdidiego on 6/20/2017 at 8:26 PM.

Excellent experience with Eric Davis and Pointe GMC as usual more then a 5 star dealership. They make every experience very personal just like family and want what's best for the consumer never any high pressure sales . Every detail is explained in easy detail. The owner Larry Davis greets you as an old friend. This is my 2nd vehicle purchased there, my son also purchased his GMC vehicle thru Eric at Pointe GMC the " Best of The Best."

I would recommend this dealer.