Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Earlyjneal32 on 3/19/2019 at 12:41 PM.

Sales and personnel at Pomoco made a dream come true! I appreciate the patience and time put in to work with me and getting me into a brand new 2019 Dodge Ram. I will be recommending the specific dealer to friends and family, again thank you for the kind gestures and the absolute professionalism given to me and my family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike Wiseman, was very helpful and informative.

By kayandtay on 3/18/2019 at 12:33 PM.

We had gone to another dealership to look at Jeep's, they were not helpful AT ALL! From the beginning Mike was Amazing. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Jeep Compass

By tennis on 3/13/2019 at 2:55 PM.

Absolutely 100% satisfied. Staff was knowledgeable and courteous. Met all my needs. Outstanding vehicle. Plenty of features and easy to use. Would recommend to anyone who might ask

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job!

By Cjsevers on 3/9/2019 at 11:54 PM.

Great job finding my vehicle and great offer on my trade. We were able to complete all negotiations before the vehicle was shipped so the actual sales visit was about 1.5 hours.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Pomoco Chrysler

By New Truck Buyer on 3/9/2019 at 4:50 PM.

Kevin Steele was great to work with and one of the main reasons I wanted to be a returning customer to this dealership over others. They offered more for my trade in than any other dealership around and we’re honest and easy to negotiate with. The only downside I encountered, which falls on me for not verifying, was that all paperwork stated the vehicle I purchased was at 52 miles but I noticed it was at 145 when I drove it off the lot. That didn’t seem to be ethical but again, my fault for not checking prior to signing any paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

used vehicle purchase

By lilpainter on 3/2/2019 at 9:21 PM.

I had an excellent experience! The salesperson provided ma with world class service. She even provided me with an excellent vehicle while the one I purchased was being serviced.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Amazing experience

By Jw on 3/2/2019 at 4:07 PM.

Had the best experience with Mike Wiseman and his team at Pomoco Dodge. They are true professionals and will take care you your every need. You cannot go wrong with working with these individuals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job, Pomoco!

By TruckFamily on 2/26/2019 at 9:16 PM. Helped by Dartrez Thompson.

My husband and I recently traded our 2003 Ram for a newer 2012 model. Dartrez Thompson was incredibly courteous and helpful as we went through this process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Definitely recommend this dealership!!

By Steby123 on 2/22/2019 at 4:17 AM.

Kevin Steele was an awesome sales representative. He didn’t judge me and made it all happen. Finance manager stepped up big time !! She got me a lower interest rate even after I agreed to the higher one. They all stepped up when I came in and it goes very far to show that there are still very awesome people in the dealership world. I’ve bought several cars and trucks but this one was special to me as I bought a very expensive vehicle. I wasn’t judged based on work attire as I was in my auto tech uniform. Another dealership basically shut me down when I walked in. Thanks everyone that put forth the effort to help me purchase my new 2018 Jeep Grand Cherokee trackhawk!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a vehicle from Pomoco was painless

By DodgeFan on 2/21/2019 at 5:00 PM. Helped by Pat Long.

Over the span of forty years I have purchased a half dozen vehicles from Pomoco. I have been well satisfied with all of them. Pat Long was very helpful and answered all of my questions about the vehicle. Buying a car from Pomoco of Newport News was a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

High Altitude

By Cludi on 2/20/2019 at 1:01 AM.

Kevin was fantastic from beginning to end! Very patience and pleasant. Highly recommend!! The entire staff worked well together to get us in our new vehicle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you for my new Charger!!

By RozzyB on 2/19/2019 at 7:30 PM. Helped by Dartrez Thompson.

This is my second purchase from this dealership. I chose to shop via the internet and your sales associate Dartrez Thompson contacted me on several occassions. Even thou I was contacted by other dealerships it was Mr. Thompsons persistents that won me over. I bought the exact car I saw on the Pomoco website even thou it was located in Hampton, Mr. Thompson escorted me to the dealership and I test drove the car back to Newport News. He was very pleasant, professional and new his job very well. I was quite impressed even thou I could tell he was a newbie at the dealership. He did a EXCELLENT job! And I will recommend my friends to him. Thanks again for selling me the car of my dreams!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealership of my dreams

By NinaS on 2/19/2019 at 1:49 AM.

Seriously have never had as good of an experience with a dealership as I had today. Everything thing fell into place easily, Matt Johns was so easy to talk to and I never once felt like I was being forced into anything I didn’t want. Everyone from the Matt to the finance department was extremely helpful and did everything to get us the best deal on new vehicle. I feel like Matt was very up front with everything going on with finance as well and was a huge benefit to showing me all the gadgets in my new Pacifica. I would recommend this dealership and Matt Johns to anyone who is interest in getting a new Vehicle!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

A great car buying experience!

By JanLovesCats1@ on 2/18/2019 at 3:13 PM.

Our salesman, Mike Wiseman, was great to work with. I had been looking at a Jeep Grand Cherokee and had been back and forth with Mike for about 6 weeks.. I was done with searching and negotiating and meeting Mike on Friday felt like a reunion! I bought the jeep Friday, and it was surprisingly a smooth transfer. Have never bought from POMOCO, but I think it's a great dealership. I look forward to dealing with the service department!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Tony Holimon

By Don on 2/16/2019 at 2:03 AM.

Tony Holimon was great! Very careful and attentive to my wants, needs and desires as I shopped. He let me buy! Not be sold! I looked at several places but kept going back and bought here because of Tony's frenddly attitude!

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Nice experience, could have been better.

By Pinkball on 2/14/2019 at 2:33 AM.

We went back and forth on some issues.. I feel management could have been a little more lenient to make the customer happy. Over all I had a good experience and I love my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Listens to me!

By Bobby on 2/11/2019 at 3:25 PM.

He listens to me and always helps whenever he can. I have never been disappointed by the service. Thanks, it’s hard to find someone like RpSean!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Me Chris Damron

By Chris on 2/9/2019 at 3:08 AM. Helped by Pat.

Pat was a great sales man he stuck by and help work out the best deal for me I will recommend my friends and family to come buy from here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Bryan on 2/8/2019 at 10:12 PM.

I really dislike the car buying experience. So before I went to to the dealership I made sure to do some homework for shopping around, and reviews of the cars I was looking at. I had already decided on a few cars before I went in, and settled on a Fiat 500, the car sold itself. The salesman, Tony, who was walking me through the process was a great guy to talk to, and made the time pass by pretty quickly which was much appreciated. Great demeanor, and some good conversations. 10/10 would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Buying New Car

By megnartowicz on 2/5/2019 at 8:39 PM.

My husband and I had a wonderful experience at this dealership. Mike Wiseman is fantastic. We will recommend this dealership to everyone. Thank you for a fun car buying experience.

I would recommend this dealer.