Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.5  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By TRAVEL636 on 7/11/2017 at 12:25 AM. Helped by James Marino.

I first identified the Porsche I had been watching for at the Porsche Asheville website. I contacted them immediately with questions. As it turns out there was high demand for the car (black on black six speed turbo). but yet they let me see the car first since I contacted them first. I appreciated the honorable way they addressed with the demand. The salesperson, Deanna Marino was extremely customer focused making it easy for me to complete the transaction. I bought the car and am enjoying it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car

By Tere Finch on 7/10/2017 at 8:16 PM.

We were very pleased with our experience at this dealership. Everyone was very friendly and helpful. It was extremely busy the day we bought our Porsche so things took a bit longer than we expected, but we are very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By CONNIEMCSWAIN324 on 7/4/2017 at 12:35 PM.

My experience was a pleasure. From the facility itself to the courteous employees, I felt valued as a customer. I was not rushed to make my decision to buy, and after I decided to make the purchase, Mark took the extra time to go over the operation of the car. He is very knowledgeable and made sure I was comfortable with details of the equipment.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very professional, but crappy snacks in the waiting area

By PAYNE4470 on 6/27/2017 at 8:04 PM.

My service advisor, Zac, was great. It's too soon to tell if the service was performed properly but I was generally very pleased with the service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Dealership I have been to

By RON44 on 6/19/2017 at 7:48 PM.

Service is great and sales personal Deanna was very helpful THANKS. Brittany was great to work with. The waiting room was very comfortable and well kept.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By WALLYMCLENDON on 6/16/2017 at 11:34 AM.

Deanna was incredible in helping me get the car i wanted in a day . They are very customer focused and have a great product. couldn't be happier

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealer visit

By R. Clark on 6/9/2017 at 3:46 PM.

Probably among the best organized groups, overall, I have experienced. Efficient, fast and very accommodating. This was very important, as I traveled from out of town. Did their best to help and accommodate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and friendly way to buy a Porsche

By CARLLEV2U on 5/23/2017 at 6:02 PM.

Entire organization was very helpful in every way, especially Mark Kaye, my consultant. Throughout the entire experience, from ordering my car to taking delivery, I was completely informed about all aspects of the car. Mark made specific recommendations and kept me apprised in a timely manner. I was even treated exceptionally well by James, the financial manager, when it came time to pay, which isn't often a pleasant requirement. They make buying a Porsche truly a wonderful experience. Thanks for great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First oil change/routine service

By WINSTONWESTALL on 5/11/2017 at 2:00 AM.

The service team were all polite and professional. I very much appreciated that the work was completed within the amount of time I was told to expect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

pretty good

By datamason on 4/18/2017 at 4:27 PM.

Excellent sales staff. Policy of general management though is to nickle and dime you at payment time. Irritating forms design to make the customer even more hostile. General dealership policies seem focused on souring the good relationship built up by sales & service staff. Fire the president!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Efficient

By ChingtingBlue on 4/18/2017 at 3:58 PM.

Finished my routine service faster than quoted. I was very pleased with the results. I brought my laptop to conduct some work and the waiting room was very accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive buying experience

By jsloan0 on 4/13/2017 at 5:04 PM.

Mark Kaye was our salesman. We felt that he was honest in working with us and did what he said he would do. We had a positive buying experience, we received a fair price and we will return with future business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Porsche Asheville/Harmony Motors customer service

By Satisfied customer on 4/11/2017 at 3:36 PM.

The staff at Porsche Asheville/Harmony Motors demonstrates a "can do/will do" attitude in terms of customer service. I have consistently found all staff members to be very positive, responsive and focused on meeting my needs. They are a pleasure to work with. They consistently work hard to earn my business and genuinely appear to appreciate me as a customer.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By RICKMITCHELLKY on 4/7/2017 at 3:47 PM.

Efficient and professional and courteous. Delivered service on time. Sales service very professional as well. Test drove Cayane and had a very good experience but decided on another vehicle for various reasons.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By JANIE.WARSHAW on 4/2/2017 at 7:42 PM.

I have worked with Porsche Asheville for quite a few years now and I find them to be an incredible dealership. I would stick with the Porsche or Audi just to buy from them!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Purchase of a new porsche Macan

By melvinb on 3/16/2017 at 1:04 PM.

Very pleased with Brent in the process of purchasing of my Macan Porsche. This is my second vehicle that I have bought thru Brent Curvin .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service beyond my expectations

By LAKOUPAL on 3/14/2017 at 4:50 PM.

I had the 40,000 mile inspection done. My service rep Doug couldn't have been nicer. Because I had already changed the filters and spark plugs myself, Doug simply factored those out from the inspection and did not redo what was already done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place for Porsche repair!

By RBWDHARMA on 3/10/2017 at 8:50 PM. Helped by Pat Laughton.

Well, I finally found another fantastic Porsche place... it's getting tough these days when most are simply sales and almost a brush off service... I guess the times are upon us? But, Porsche Asheville is Fantastic! I got my Turbo just like new after having to take it other place and spending money but it was never Fixed! Pat Laughton, the fantastic Mechanic got her running the best!!! I'm one of the last real porsche people and I finally took my other 997 Carrera S to Pat and she's like a new car again! Thank you so much and I highly recommend Porsche Asheville to anyone looking for a real Porsche world! Richard Williams

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent service ,extremely high and expensive maintance

By CASTRANGE on 3/9/2017 at 2:30 AM.

The abnormal amount of trouble with my cayenne s is a matter of record including recent cab flooding from clogged cowl drain. There was no warning or recommended service on this drain and it's not visible. To make matters worse Porsche does not financially accept responsibility for this design flaw. I've had no such problem with BMW or Mercedes. To the point Douglas Urban service has been excellent , a real helpful gentleman a pleasure to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By MHPRIEST on 3/7/2017 at 9:16 PM.

Since owning my 2013 Porsche Boxster S, I have always received great service. Every single time. I would especially want to thank Douglas Urban for always going out of his way to make everything perfect. Bravo Zulu!!!

I would recommend this dealer.