Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By witjo on 10/14/2019 at 3:34 PM.

amazing job experience will be back in the future for my next Porsche. Sales staff was amazing and made my shopping experience experience top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By formisondad on 10/10/2019 at 2:47 PM.

I had a great experience with the dealer he took time with me and my wife to explain the different options in the vechicles we were looking at.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service! Can’t be beat!

By sianhutson on 10/8/2019 at 9:05 PM. Helped by Scott Green.

We were extremely happy with our service. Excellent in every way. We were greeted upon arrival and taken good care off. We were very pleased indeed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic over the top

By pbenamy on 10/8/2019 at 8:22 PM.

Great derive from Jay Flynn, very helpful, knowledgeable and friendly. Absolute pleasure to deal with from start to finish. Every aspect of my experience was perfect

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great first experience with Perimeter Porsche

By Obobser on 10/7/2019 at 3:26 PM. Helped by Scott Green.

Set up an appointment three weeks out and on the day I showed up, no record of it! Scott Green handled the situation perfectly and got the car in and everything taken care of quickly with great communication while the car was in service. Highly impressed with the service and great customer service!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Repair experience was excellent

By 178EAGLESLANDING on 10/6/2019 at 7:03 PM.

The repair would required several days. Repair included brake work and 72,000 mile service. Service Advisor Laura Gainor explained in detail all the work that was required and answered all my questions completely. A loaner car was provided. It was very nice.. The service she provided was excellent making my visit a very pleasant experience. Also the car is running just like new.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Experience

By HEADRJRL on 10/6/2019 at 1:44 AM. Helped by Wyll Dickenson, Omar Younus.

Roman, Rey, Wyll and Omar all provided great service. Roman was great in going over all of the options before we built the car. Rey's assistance with the delivery along with Wyll's completion of the transaction along with assisting with having LoJack and the ceramic and clear bra installed was excellent experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great Service

By Brad.wallace34 on 10/4/2019 at 1:58 PM. Helped by Sergey.

I had called another Porsche dealer in Atlanta and left three messages with no return call. Sergey did a really nice job of taking a bad situation and making it much better. Based on my experience I'll take my car here versus other options going forward.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent service

By ARPITAGANDHI on 10/4/2019 at 10:06 AM. Helped by Scott.

Overall Excellent service. Part was covered in warranty. Requested Services: VEHICLE INSPECTION - CUSTOMER {MPI} Multi Point Vehicle Inspection ATLANTA PORSCHE PERIMETER LOANER CAR VEHICLE INSPECTION - CUSTOMER

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Car Buying Experience of My Life!!

By SHR on 10/3/2019 at 10:29 PM.

Traded in my old car and bought a new one at Porsche Atlanta Perimeter, and Jack Wyatt made it easy and enjoyable. It was the best and easiest car-buying of my experience of my entire life. He answered all my questions, and whatever he didn't know off the top of his head, he found out the answer in minutes. Very low-pressure... I'd highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Even service visits are fun

By Juan Danzilo on 10/3/2019 at 5:52 PM. Helped by Scott Feinglass.

Brought in my car for a service visit which was handled very efficiently by the staff. Its also fun to discuss cars with Scott, who know so much about them and is eager to share his knowledge. Thanks to him I'm now considering adding a Macan S to the fleet. Nice job service dept!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
4   Overall Experience
5   Price

my salesman Tommy was excellent and very responsive! we

By JROBERTGOURLAY on 10/3/2019 at 1:34 PM.

we painstakingly went through multiple choices of available cayennes before settling on the one we really wanted at a more than fair price. unlike many high-end car salesmen who treat customers with condescension, Tommy was very professional and understanding! we have purchased 3 porsches from Jim Ellis Porsche and expect to buy more in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fast and efficient

By LARRY91 on 10/2/2019 at 4:19 PM.

First visit, very helpful. The service attendant was informing and prepared me for recalls and how best to schedule them in advance to make it easier on me.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Fair, professional, friendly, customer-focused

By BILL on 10/2/2019 at 1:51 PM.

Roman Williams did an exceptional job in presenting our options and explaining why the model we chose was more expensive than others we were considering. Wyl (sp??) in finance was well prepared, organized and efficient in managing the closing process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By eharris on 10/2/2019 at 1:49 PM.

Working with Brandon was truly a pleasure. He is very knowledgeable and helpful. I got a great price for my Used Cayenne. I am very excited about my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By JMABE on 10/2/2019 at 1:02 PM.

Laurie was great to get me in and out. Excellent communications on repairs! The checklist done was very thorough. I came away knowing exactly what had been done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Jack Wyatt the BEST

By Savannah on 10/2/2019 at 12:22 PM.

If you want a great sales person ask for Jack. A real gem in todays world. I am in business and know a good employee when I see one! If the others are like Jack you cant go wrong.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall experience

By EVANSP534 on 9/22/2019 at 12:27 AM. Helped by Carol Duster.

The people, the atmosphere, the warmth and professionalism are all the reason we keep returning! I told my husband next to my home, stopping by Porsche is my happy place. I LOVE PORSCHE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just the right amount of interaction

By Brad.Cowles on 9/20/2019 at 2:14 PM.

I was researching electric and hybrid vehicles and Tommy Walter was "just right" in terms of the amount and depth of information conveyed so I could understand the hybrid drive trains. First we had to drive the Panamera since the Cayenne I wanted wasn't available. Then the dealership was able to give me access to many preconfigured vehicles already on their way but delayed due to the new hybrid model introduction (or battery delay) and make a swap for a vehicle that was headed somewhere else. The car came in a week sooner than advertised and the transaction was seamless.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Undertrained / Benighted Sales Advisor and Technician

By ATLANTA.USA on 9/20/2019 at 10:44 AM. Helped by Sergey and Chuck.

The vehicle was taken to the shop due to Jerking/hesitating, check engine and other error codes, the same language was used over the phone as well as in person with Sergey. Few days after diagnosing I was been told by the SA that replacing the battery will solve all the issues, I did approve the job and it cost me around 850 out of my pocket as it was not covered under warranty. When I asked the SA twice about Jerking/hesitating he said he was not been told about that…and that took another turn…he said now transfer case needs to be replaced. Sept 14th , Right after picking up my vehicle not even a mile down the road all the error codes started populating the screen again. My Audio system was also acting up I couldn’t control the volume neither navigate to different files after driving a bit it seems it was reset and started functioning normally. After reaching home that night I did txt the SA about the same. I was told to bring the vehicle again for diagnostics and the SA was unsure how long will it take to get fixed. Hearing this I requested for a loaner car, the SA refused as it is not for the extended warranty customers …that didn’t sound right, when I was signing the invoice I saw my ext warranty company paid around $3200( I would like to request for that invoice as well ) and I paid total of $1230.91 . Despite paying so much / being WITHOUT a car for almost a MONTH/issues are still existing/ and now getting the car back in the shop again, god knows how much longer will it take this time. I simply asked the SA to provide me with Porsche Company/dealer policy reflecting the same refusal and to my surprise, he said it's not written anywhere it seems he just pulled it out of thin air. This is the longest email I ever wrote to a car dealer so you can only imagine my level of frustration, all I wanted is my vehicle fixed in a timely manner with Porsche Standards. I never had this issue with the previous SA issac who helped us since day 1. I am an owner of multiple cars. I take all five to their respective dealership quite often for service and I have never experienced this ever with any of them. I am in a state of perplexed with the kind of benighted SA and Technician your esteemed organization is having, I am highly concerned if my vehicle was misdiagnosed......its been 3 days after writing ths email to the supervisor i have not yet received any feedback yet...

I would not recommend this dealer.