Porsche Silver Spring
Dealer 2-Year Rating |
Dealer Reviews
Scott at Porsche Silver Spring is an excellent salesman....
Scott at Porsche Silver Spring is an excellent salesman. I felt I could trust him and I don’t usually trust people, especially car salesmen.
I would recommend this dealer.
Honest and Responsive Sales Rep
I emailed the Porsche Silver Springs dealership asking for a price quote on one of their 2019 Boxter. Scott Veneziani responded on my email and followed with a phone call. Scott and I discussed some options and he came back with a proposed vehicle that matched my dream car. We went over the price and he came back with a reasonable price compared to the other dealership in Virginia and Maryland. It only took three days and i drove my new Porsche out of the dealership today. Scott was very knowledgeable with the cars he was selling and explained all the instruments and options before i left the dealership. My wife and I truly appreciate the quick response and honesty of Scott.
I would recommend this dealer.
Another Great Experience at Porsche of Silver Spring
I had my Macan in for service last week, and as always was impressed by the professionalism, dedication, and commitment to superior customer service exhibited by the Porsche of Silver Spring team, especially the Service Adviser, Linda Harouna. Linda's attention to detail and eagerness to provide the best experience possible is exemplary. She listens and documents everything the client says about the work needed, and ensures the client is kept apprised of the work as it's being performed. When I pick my car up, Linda always walks me through all that was done; she even does a final test drive to ensure everything is perfect. Linda's official title is "Porsche Certified Brand Ambassador" - Very fitting; Porsche could not have a better ambassador than Linda Harouna. I've been a Porsche of Silver Spring customer for 12 years. I live in Arlington and though there are dealerships closer to me, I will not use any other dealership than Porsche of Silver Spring. I receive a lot of compliments on my car, and when I tell people it's almost 5 years old they say "You've obviously taken very good care of it". My reply; "Thanks, but it's the great people at Porsche of Silver Spring who take exceptional care of me and my car".
I would recommend this dealer.
Fantastic experience with Porsche Silver Spring!
My wife and I purchased from there used department. From start to finish, RJ did an awesome job with our purchase. Highly recommend Silver Spring. Couldn’t be happier.
I would recommend this dealer.
Best Porsche Dealer in DC Metro Area
By far the best Porsche dealer I’ve been to, especially in the DC metro area. I’ve been every dealer in the area and Porsche Silver Spring has treated me noticeably better than the others. My service advisor Linda Harouna always keeps it real with me and ensures I get exactly what I need. From installing aftermarket parts on my Porsche (diffuser, exhaust, etc) to storing my summer tires while I have a winter set on, they make sure their clients are taken care of. Every person I interact with truly seems to care about their job and it shows. 10 out of 10. 15 out of 10 if I could.
I would recommend this dealer.
Linda Harouna – Great Brand Ambassador
I am writing this letter to recognize Linda Harouna as a Steller Porsche Certified Brand Ambassador in your Service Department. I was scheduled to drop my 2011 Cayenne off on 12-13-2018 at 9am, to have the brakes serviced. I was on site around 8:40am and I was prepared to wait until my 9am time slot. Linda promptly came out, greeted me, and started the process for receiving my vehicle for service. Linda explained what parts would be checked and possibly replaced and gave me an estimated quote of what the brake service may cost. She then proceeded to process the dealer loaner vehicle and gave me keys to a 2018 Panamera. My truck was at the dealership for the next couple days waiting for parts to complete the work. During this time, Linda texted me to update me on any issues and their progress with the work. When I returned to pick up the vehicle, she applied a couple of advertised discounts to the total, resulting in a decent savings on the repair! The truck felt brand new again, and thanks to Linda, it was another excellent experience at Porsche of Silver Spring!!
I would recommend this dealer.
“Professionally gracious.”
We often can’t say enough about the positive experiences we have with a salesperson/dealership when we close a deal on a Porsche of our choice, but I believe that I had one of my best experiences to date with Kevin Gallagher and Porsche Silver Spring when I looked into the purchase of a 2016 Boxter Spyder they had in stock with my 2013 911 Turbo S coupe being offered in trade and we didn’t strike a deal despite a more than fair offer for my car. Kevin was perhaps the most thorough, patient, accommodating,upbeat and understanding salesman I have had the privilege to work with in pursuing the purchase of a Porsche. He was also as professionally gracious as a salesman could be when I decided that I couldn’t part with my Turbo S and he sincerely hoped we could do business at a later date. Porsche is fortunate to have him as the epitome of a Brand Ambassador. I believe that Porsche Silver Spring’s pre-owned cars are some of the most thoroughly scrutinized, documented and updated vehicles I have ever seen offered at any Porsche dealership with the vast majority of their cars being designated Certified Pre-Owned through service and parts upgrades based on their in-service dates (i.e.age) and not necessarily their mileage,which is the most comprehensive way to be Certified. My highest ratings go to Kevin Gallagher and Porsche Silver Spring.
I would recommend this dealer.
Poor Experience with Service Dept (swirl marks on car)
I recently took my 2017 Cayenne GTS to this dealer for 20K maintenance and a flat tire. The initial coordination and intake was flawless. I was given a nice 2018 Macan loaner and my car was ready after 1 day. When I went to pick up my Cayenne it looked as if someone had wiped it down with a bag of sand. There were swirls marks all over the entire vehicle from the roof to the brake lights to the side panels. I'm a fairly serious car buff, so I personally detail all of my vehicles and had just recently clayed, polished and waxed my Cayenne. It was one of the most horrific things I had ever seen on one of my cars outside of being in a bad accident. All of this happened around the service departments closing time, so there were no managers onsite to address the issue and unfortunately the junior staff there did not seem equipped to handle a problem like this. They basically told me to take the car and call the service manager the next day. I was not comfortable with taking my vehicle in that condition and requested that they allow me to keep the loaner so that the car could remain with them until management arrived in the am. The situation at this point goes from bad to worse, as the staff members told me that I couldn't keep the loaner because they were reserved to other customers the next morning. They did eventually offer to take a video and pictures of the car before I left, but I still was not comfortable with taking it and ordered an Uber in order to leave the car there. After this back and forth with the staff for 10min or so a senior sales person (Scott Veneziani) came over and took control of the situation as I would expect from a Porsche dealership. He made some calls and then promptly gave me the keys back to the loaner and told me that this would be made right and that the service manager would be in touch first thing in the morning. The service director called me the next morning very apologetic and explained how they would fully detail the car in order to restore it back to it's original condition. I picked up my car two days later with it looking almost as good as new. Although I had a horrible experience with the junior staff on the initial pick up of my car, Scott and the Service director salvaged the situation and made me whole again by restoring my car. All in all, I certainly would not recommend allowing this dealer to wash your Porsche. I was never given an explanation as to what happened but I'm very concerned with a dealer that would allow something like this to happen to one of their customers vehicles. I also do not know that I will ever use them again for service. This was just something very unexpected coming from a Porsche dealership.
I would not recommend this dealer.
Thank You Porsche Silver Spring !
I recently purchased a 2014 Boxster from Porsche Silver Spring. As an out-of-state buyer I had worked with Casey P. and Scott V. to secure the vehicle. I must say the experience could not have been better. Both Casey and Scott went above and beyond expectations pre, during and post sale. Regarding the vehicle itself, I could not be happier. It was everything as advertised and more. Casey and Scott were knowledgeable, professional and attentive. I would not hesitate to purchase another vehicle from Porsche Silver Spring. Thank you, Casey and Scott, for making the buying experience as seamless, and pleasant, as possible.
I would recommend this dealer.
Awesome!
I would recommend Porsche Silver spring to everyone! From Casey Parkin (sales guy), to Linda Harouna to Scott V and to everyone one else there! My expectations are always exceeded with everything and I intend to order a new 911 next summer. I guess buying 3 cars in the past 3 years is a great indicator that I’m a Porsche Silver Spring customer for life!!
I would recommend this dealer.
Great car buying experience from the top Porsche team.
I want to thank RJ Sidhu, Casey Parkin, and Porsche Silver Spring for a wonderful car buying experience. RJ Sidhu knows the products inside and out no matter if you want a base Macan or GT2RS with Weissach package. They are very straightforward throughout the entire process and are professional from start to finish. If you are looking for a Porsche go to Porsche Silver Spring and ask for RJ Sidhu.
I would recommend this dealer.
a leisure day at the dealer
Casey, RJ, and the P-team is tier 1. They are professional, prompt, and transparent. The market is flooded with plenty of "cheap" Porsche; but if you're interested in Porsche cars that are solidly well maintained and fair pricing, then Porsche of Silver Spring is place. From arrival to the test drive and paperwork, the entire process was enjoyable...so enjoyable that I adopted a 2017 991.2 4S the same day. What a machine- the real Ultimate Driving Machine! Danny T.
I would recommend this dealer.
Excellent professional agents
Scott and the other staff on site were very helpful and courteous. They certainly made my buying experience a pleasure. Their attention to detail and their expertise on all things Porsche was impressive. Highly recommend.
I would recommend this dealer.
Porsche of Silver Spring - Outstanding
Had the opportunity to visit Porsche of Silver Spring yesterday to pick up a new car. We always hear about problems or issues with car dealerships but it’s unusual to learn about the good guys! Casey and the team went above and beyond resulting it a first class buying experience. From start to finish these guys are excellent. I highly recommend them if you are in the market for a new or used Porsche.
I would recommend this dealer.
Excellent personalized service
Casey provided excellent guidance and personalized support for ordering proper model for me. He was able to explain the product and processes with terms that I could understand. Kevin's help to finalize the process made the whole delivery experience a very pleasant one.
I would recommend this dealer.
Two outstanding buying experiences
I've purchased two Porsches (2018 911 T and 2015 Cayman GTS) from Porsche of Silver Spring and worked closely with Scott Veneziani each time. He's an outstanding sales person but - more importantly to me - he is a great advisor to the buyer in helping to suggest models, options, etc... I also worked with Casey Parkin for the first time in this most recent purchase, who was great to work with and helped secure a building slot that resulted in my car being delivered more than a month sooner than expected. I thank both Scott and Casey and I will continue to purchase cars from Porsche of Silver Spring in the future. I cannot recommend them and the dealership highly enough.
I would recommend this dealer.
Friendly and Helpful
This is the best Porsche dealership in the area. All staff is friendly and helpful with your needs when you arrive and makes sure you leave satisfied. I have not had any issues with buying a car or having my car serviced here at this dealership. Will always recommend it and will be back in the future. -GL
I would recommend this dealer.
By the far the best dealership I have ever dealt with!!!!!
This dealership takes so much pride in what they do whether it’s car sales or service.. they honestly care about their customers... This dealership is a 5 star operation and they truly attend to the customers needs.. other dealerships should follow in their footsteps if they know what’s good for them... please feel free to contact me if you have any questions about their service!!!!
I would recommend this dealer.
Amazing Customer Experience!!!
#MindBlowingCustomerExperience #PhenomenalPurchaseEase ##Love&Appreciate...#Casey&Scott Ok - so I knew absolutely nothing about Porsche and I mean that in the most literally sense! I located a Cayenne Porsche online using CarGuru and this site, factored in my price range, options, vehicle condition and must haves. Based on this info - I was redirected to Porsche of Silver Spring. My initial reaction was “WOWWWW!!!” and my wow factored continued when moments later , Casey from Porsche called me and “thanked” me for visiting their website and invited me to give them a call if I wanted to test drive any of their vehicles. Absolutely NO pressure!!! Can I now say... #FirstImpressions... 💕 #LastingImpressions! 💝 My customer experience had just begun and it was only 10am (smiles!). I kept the Cayenne Porsche image up on my computer sceen all day. Once I had built up enough nerve - I contacted Casey and said, “I’m on my way to see the Porsche that I’ve been dreaming about all day!!!” Although they were moments from closing - Casey said, “Looking forward to meeting you!” Upon my arrival - I had the pleasure of meeting Scott. Scott is an amazing sales amabsssador for Porsche. He’s patient, smart, customer focused, and has a unique ability to connect with customers on a professional and personal level. After speaking with Scott for 30 minutes or so - and seeing the vehicle that I had watched online ALL DAY - I needed no further convincing that I would be a Porsche owner!!! So - it’s been 7 days since I’ve had my vehicle and I absolutely love the drive, feel, safety features, and most importantly - the customer experience that both Casey and Scott customized and designed for ME!!! I’m both happy and honored to be a part of the Porsche family in Silver Spring - and if you’re ever thinking about purchasing one - please pay them a visit! All the best to you in your Porsche endeavors!
I would recommend this dealer.
Excellent customer service with a smile
Top shelf Porsche Tech who knows his stuff!’ Service ambassador well dressed and very professional and knowledgeable Maintains contact throughout day on status of service work
I would recommend this dealer.