Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.3  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent - They always are

By REF4718 on 11/3/2018 at 1:06 PM. Helped by Frank, Mike.

Brought my Cayman 718 for a minor recall and complimentary 6 month check. Quick, courteous, friendly, professional can all be used to describe experience. Cannot recommend enough.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Superior

By Oletraveler on 11/10/2018 at 2:11 AM. Helped by Frank Beers (Service) and Jeff Lovelace.

When one’s vehicle (and owner’s) needs are met with concierge service from arrival to departure, you know you’re in the right place. My service needs were met promptly, professionally, and at an equitable price. A sales professional took the time to introduce me to the 2019 model in an informative way we’ll backed by specific knowledge. I appreciated the time and information and am glad to have Porsche of Fort Myers my vehicle and my winter home. Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly atmosphere

By Harryg217 on 11/3/2018 at 3:56 PM. Helped by Frank.

Helpful and acomerdating pleasantly surprised from last year frendly sales professionals. Would say a larger washing bay may be needed very tight around main entrance. All in all a good experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service experience

By levelblade on 6/20/2018 at 7:24 PM. Helped by Frank Beers.

Porsche of Fort Myers handled the servicing of my 2016 Panamera expertly and efficiently. I was able to schedule the visit at a time which was convenient to me and they had a very nice loaner (a 2018 Macan) available for me when I arrived. Arrival and pickup were done expeditiously without any wasted time. An excellent service experience overall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Targa 2014

By AGF targa on 12/17/2017 at 3:18 PM. Helped by Erika and Terry.

Very accommodating with my schedule. Professional demeanor and very informative as my car was being serviced. Timeframe estimate was quite accurate. Inquired about another car and was provided very useful insights and suggestions.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great, very friendly service.

By Howard34102 on 12/14/2017 at 4:33 PM. Helped by Terry Weeks, Ed Trombley.

Called in while in the area on the off chance they had a new Macan to my spec. They didn't but Terry Weeks immediately found me one at another dealership and had it shipped down for me. We agreed a deal and I was in and out in 10 minutes. Terry called me when the car arrived at their dealership and had all the paperwork ready for us when we came to collect it. He taught us all the car's features and paired the iPhone. I signed the papers with Ed Trombley and we were off. Fastest I have ever bought a car. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Leo456 on 12/13/2017 at 2:24 PM. Helped by Kevin Walker.

I’ve not had a better vehicle purchasing experience! From the professional personable sales person to the friendly staff and management I was over the moon. I would highly recommend Porsche of Fort Myers to anyone looking for a lasting relationship with this quality organization.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Leasing Experience!

By Raymond Capuano on 12/2/2017 at 8:08 PM. Helped by Mike G and Linda Q.

It was a pleasure to deal with Mike G and Linda, They were both extremely knowledgeable and professional. It was definitely worth traveling from Sarasota to deal with such a professional dealership!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience
1   Price

MSRP pricing.....don't waste your time!

By jdaniels47 on 10/15/2017 at 11:24 AM. Helped by Terry, Linda.

They contacted me about a new Boxster that arrived last August. I was not in the area. The car was still there in mid-October. Test drive and had an older well maintained Boxster to trade. After all this, they offered to sell me the car at MSRP and wouldn't budge (except for a factory loyalty rebate) on a car sitting in their lot for 2 months. I've been buying new cars for 40 years and have yet to pay MSRP for a luxury car. The Sales Manager (Linda) tried to win me over by saying "I'd lose my job if I discounted this car!" Pleeaassee! I felt like I was dealing in a used car lot instead of a reputable Porsche dealer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership, Staff and Product

By M&J on 8/16/2017 at 1:59 PM. Helped by Mike G., Linda Q, and Ed T..

We now have two Porsche vehicles in the barn. The overall experience of the dealership and the cars make for a winning combination. We worked with Mike G., Linda Q, and Ed T. on our recent purchase of a Macan. Mike is very knowledgable and thorough. He spends the time you need to think through your options so that you are most satisfied with your decision. It is always a pleasure being in the dealership it seems all the sales staff treat you as if you are their customer whether you bought the car through them or not. We recently had service on our Carrera S and the experience was great. Erica is a pleasure to deal with and it is obvious she always aims to make the customer happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease Reup

By Judy on 6/15/2017 at 1:25 PM. Helped by Ed Trombely, Terry Weeks, Erica.

Our Porsche Macon was in for a recall and Porsche gave us a Cayenne loaner. I am a woman and always thought the Cayenne to be too big. I happened to drive the Cayenne a couple of miles as I was in charge of returning the loaner. It's a bit of an involved story, but when I expressed my satisfaction with the Cayenne with Ed Trombely, the Dealer Manager, I found myself driving away with a brand new Cayenne and new lease. Ed worked with me to satisfactorily meet my specifications, and Terry Weeks, Sales Specialist, made the turn over seamless. My husband and I were seriously thinking about leaving Porsche, but Ed was able to assuage any reservations I had with continuing with Porsche. We are happy as Erica in the Service Department has been so good to us. She is a jewel at that dealership, and we've enjoyed our relationship with her. Looks like we're going to be Porsche devotees for a while.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Buglady on 5/28/2017 at 2:22 PM. Helped by Mike and Erica.

As always the service department is top notch. Friendly, knowledgeable, courteous and helpful. They always strive to give you a great experience when you need service for your vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer Service

By HR Guy on 5/23/2017 at 6:19 PM. Helped by Erica Edwards.

Recently I had both my 2015 Macan S and 2011 Boxster serviced by this dealer. I was very impressed with the quality of their work and their willingness to be proactive in helping me. I am originally from the Washington D.C. area, and I have had service experiences that were not always so rosy. These guys do not take their relationship with you for granted and make you feel pleased with your decision to own a relatively expensive car. I will certainly continue to take my Porsches there for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Macan S

By sunnyFLcat on 4/23/2017 at 4:41 AM. Helped by Terry Weeks, Ed Trombley, Erica Edwards.

Friday we took delivery of our sixth Porsche that we purchased at Porsche Fort Myers. We now have two in our garage - our sweet 2013 911 Carrera S cab and our 2017 Macan S. We have also had three Cayenne cars and a Cayman, all from Porsche FM. We keep coming back to them as it is the best dealership we have ever dealt with! You are greeted in a friendly manner and are made to feel like family. Terry Weeks helped us with our build and it was delivered sooner than expected! Ed Trombley helped us with financing and all paperwork. Erica and Mike in Service are true professionals!! If you want a Porsche, we highly recommend Porsche FM !!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I am a sucker

By James S on 4/2/2017 at 11:37 AM. Helped by I talked to almost everyone that was able to assist in my decision. Everyone takes the time to be helpful. But in no particular order I usually deal with Terry, Ed, Erica, Mike as my team of Porsche professionals for purchases and service..

Over the yeqrs I have bought many Porsche vehicles from this dealership. Yes, they know I am a sucker for Porsche products, mostly the cars. I have bought three BOXSTERS, a CAYENNE and some 911s. Right now I have a 2013 Cayenne Diesel, 2015 Targa 4S and am heading their way to pick up my new 2017 718 BOXSTER S. I bought the 2017 BOXSTER because this one had many new features and techie items that made my 2014 Boxster seem somewhat dated. And they made it too darn easy to get into the 2017 718 BOXSTER S. And coupled with lots of knowledgeable people at this dealership, my overall experience is consistently good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Porsche of Fort Myers "Gets" Customer Service

By rZ on 3/30/2017 at 2:51 PM. Helped by Erica Edwards and "Mike".

I have been a customer of Porsche of Fort Myers for some time now. Their sales team is very attentive, knowledgeable and eager to find solutions. Ed Trombely runs an excellent sales department and truly cares about making long-term clients. Early on, their service department showed signs of growing pains. However, their Service Manager, Erica, has worked very hard to get service matters dealt with quickly, completely and right the first time. As their dealership has successfully grown, their ability to schedule service visits, especially during 'season' has continually improved. Today, it is a top-notch Porsche Service Centre. They recently added Mike, a new service advisor to the client-facing team. Mike is an extension of Erica's service vision, is very knowledgeable, and most importantly, has a depth of experience in servicing luxury and performance cars. He and Erica are the real deal. They are up front straight shooters who know their product and make every effort to know their clients and their needs, too.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New Car Purchase

By Fred on 3/13/2017 at 1:05 PM. Helped by Mike Garro, Ed Trombley and Linda..

Exceptional professionalism and no pressure sales process made purchasing my first Porsche from this dealership a very pleasant experience. Kudos' for this review go to Mike Garro, Ed Trombley and Linda.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

No maintenance problem too small....

By Jeff McElhaney on 2/18/2017 at 2:25 PM. Helped by Mike Cunningham.

I have worked repeatedly with the maintenance department at Porsche of Ft. Myers over the past 4 years and while the cost of parts is always the downer of every visit, the service and quality of this department is impeccable. I work with Mike or Erica and have without exception had every issue taken care of or made right if there was a problem. My most recent visit was a related minor cosmetic issue with a gas cap cover hinge and as is usually the case, they took care of it earlier than expected and this time I walked out with a minimal nominal bill. If I ever need a loaner they make arrangements without pushback or if I need to be dropped off at the airport and leave my car for major work and return at a later date they go out of their way to make sure I am taken care of. The fact that we own luxury cars and the price of maintaining them can be quite high I would still recommend them to anyone without question.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
5   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Up and Down

By Eb on 2/17/2017 at 3:59 PM. Helped by Mike Cunningham.

I recently was rear ended at a stop sign and my car was in a body shop for 34 days. I took it to Porsche of Ft. Myers, the closest dealership and where the vehicle was purchased, for an evaluation of the engine to make certain there were no problems. My experience was fine. Previously, I have had a problem with this service department which may have been turned around. HOWEVER, during this process the service coordinator couldn't answer a question and advised me to call the dealership manager, Mr. Twombly. I did so and never received a call back which will probably make me look for another dealership the next time. I have bought 2 Carrerras from this place which would, I believe, make me at least worth a return call!

I would recommend this dealer.

Overall Rating

1.7  

3   Friendliness
1   Overall Experience
1   Price

Buyer Beware

By Doctorcox on 6/29/2015 at 12:37 PM. Helped by David Wilson.

Making an honest profit is ok but taking advantage of unsuspecting customers by including substantial hidden costs is not acceptable. I leased a new car and the details are a little complicated but they have a tricky little way of NOT properly crediting your trade-in and down payment to appropriately reduce the total capitalization of the lease. I had to pay $1500 higher sales tax and was charged approximately $5000 more in rent charges than if they had done a traditional car lease. If they did it to me they have probably done it to others.

I would not recommend this dealer.