Dealer 2-Year Rating

Overall Rating

1.8 / 5
Customer Service
1  
Friendliness
2  
Overall Experience
2  
Price
2  
Quality of Work
2  

Dealer Reviews

Show:  

Overall Rating

1.8  

1   Customer Service
2   Friendliness
2   Overall Experience
2   Price
2   Quality of Work

Very disappointing with sales

By Humbleguy on 12/31/2017 at 4:58 PM. Helped by Jeffrey Akasten.

You would expect a superb sale service from a Porsche dealer, but not in this case. Very very disappointed with salesman Jeff Akasten, never follows up with communication, gave him many chances and it's always the same. I regret buying my Porsche from them. MEDIOCRE dealer!!

I would not recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price

Service dept not pleasant at all with follow up!!

By Humbleguy on 6/7/2017 at 1:07 PM. Helped by Dennis Burke.

Just do your job in communication....Service manager needs to be more responsible dealing with client...I expect much more from a Porsche dealer...its a shame and very dissapointed!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Superb Sales Staff

By Cj19 on 8/8/2016 at 10:59 PM. Helped by Mark Webber.

Steve Delongchamp was outstanding in arranging our purchase of a Macan GTS and its delivery in Zuffenhausen. This is a most courteous and friendly staff and we would not hesitate to do business with them in the future. Keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

High End Service Support

By Lyn Triffletti on 7/21/2016 at 7:23 PM. Helped by Steve Delongchamp -- Excellent!, Dennis (Service) - Excellent!.

I have been a loyal customer of Porsche of Norwell for over 14 years. The exceptional customer service by Steve Delongchamp in Sales and Dennis in Service is here to none. Consistent high end service every time without fail. Great Great Dealership. They genuinely care about the customer. Lyn Triffletti CEO, Scribe Partners

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Excellent sales staff

By marksl on 4/24/2016 at 9:46 PM. Helped by Sam D..

Sam was very helpful in helping us select our next car. He thoroughly knows his products and was a delight to work with. Professional and no pressure!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Porsche Norwell a great buying experience

By dac1961 on 3/29/2016 at 2:20 PM. Helped by Mark Webber, Andrew Dunn, Wayne, Paul.

Thanks to your staff for an excellent experience with my new Porsche Cayman GTS. Mark Webber went "above and beyond", sending me at least a dozen photographs, service records and some general information on the ClearBra and previous owner meticulous-ness (?). I think we exchanged about 3 dozen emails through the sales and purchase process (example below). We began this process Jan29 and wrapped it up Mar 7 and during that time, I think I went back and forth 3 times on whether I could afford the car. Mark called me once from his home on his day off because we were unable to hook up due to your place losing power to a snowstorm. I called Mark on a Saturday and we came to a deal. I felt good buying this car and so far, I have been very happy with it. No surprises! Andrew in Finance was also very expeditious with the paperwork. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jonas from DK on 3/23/2016 at 2:27 AM. Helped by Steve Delongchamp.

I bought a Ford Mustang Boss 302 at Porsche Norwell, and it was a great experience. I was not able to see the car before I bought it, so I had to rely on the dealers description of the car before getting it shipped to Alabama. I was not disappointed at all. Great car! My seller, Steve Delongchamp did a great job on keeping me updated on the deal at all times, and was very helpful with all the paperwork so everything ran smoothly. The only thing I will recommend the dealership, is to get a transport broker they can recommend, if they need to ship cars again. The guy I used was a total scam (Andrew Auto Transport), and the transport business is a jungle, so a little more help on that would have been much appreciated! Overall a very positive experience doing business with Porsche Norwell, and I would recommend Steve and the dealership anytime, anywhere!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By BradB from RI on 2/8/2016 at 8:28 PM. Helped by Bruce Schullman, Greg Brennan.

I am not a fan of car shopping due to past experience. That is until I visited Audi/Porsche of Norwell. Bruce Schullman was my salesman and Greg Brennan Was my finance guy. I was pleased with the easy going culture and zero pressure! Bruce delivered my X5 during a snow storm and handled a mistake on the part of the DMV. Great place to buy a vehicle and I will definitely be back again. Brad from RI

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Porsche Macan 2016

By GermanCarLover on 2/3/2016 at 4:29 PM. Helped by Steve Delongchamp.

I recently purchased a 2016 Porsche Macan. I had a great experience end-to-end from the moment I stepped into the dealership. My "brand advocate" was Steve Delongchamp, he was extremely helpful, insightful and made sure all of my questions were answered. His product knowledge was impressive and he made sure that I had a great buying experience. The dealership provides a very pleasant atmosphere and everyone there is friendly and very helpful. I would certainly recommend the dealership to anyone interested in buying a Porsche.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased Porsche 911

By Dave on 1/23/2016 at 8:06 PM. Helped by Paul, Mark, and Steve.

I recently purchased a 2013 Porsche 911 from Porsche Norwell. I couldn’t be more pleased on how I was treated there. They were very competitive in both pricing for my trade and the purchase of the 911 and also did everything possible to deliver a quality product. They actually make a commitment and deliver more. No comparison to some of the nearby BMW dealers both on and off the cape.

I would recommend this dealer.