Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
1.3  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Don't waste your time

By Angry Customer 1 on 5/2/2019 at 9:23 PM.

Worst experience I've ever had.. These guys only care about closing the deal and will say what ever it takes to get you in a deal. Once you have signed, you are on your own. They are not truthful with their information and leave out a lot of details and hidden fees. Me, my family and friends will never go back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience I've ever had!

By Moosetav on 10/24/2018 at 1:17 AM.

Whereas many dealerships are focused on selling you the most they can, our sales representative (Brandon) was very focused on finding the perfect vehicle suited to our needs. The entire staff was exceptionally friendly and accommodating as well. I would highly recommend them to anyone looking for a new vehicle or an upgrade from their current one! Thank you, PCCD! You Rock!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brandon rocks!!!

By Angel on 10/1/2018 at 6:12 PM.

Brandon was an absolute pleasure to work with. He was very knowledgeable and helped me with everything that I needed. I’m so glad I got to work with him and I would absolutely work with him again!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By boyer156 on 9/27/2018 at 7:04 PM.

Wife and I knew what we wanted. We asked for a fair deal and had one within 1 hr. We buy trucks every 2 years, we will definitely do business with Port City Ram again. 2 thumbs up.

I would recommend this dealer.

Overall Rating

3.0  

3   Overall Experience

Want a “do over”.

By Waldoastoria on 9/27/2018 at 11:58 AM. Helped by Business manager - Jeff.

The sales process with Jeremy was fine. However, i regret purchasing the warranty extension. The pressure from Jeff was excessive, and I resent it. Wish I could do that part over again.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

One happy customer

By Prov33 on 9/27/2018 at 3:06 AM.

Upon stopping in to Port Cuty Dodge, just to have a question answered, the salesman was more than helpful and got me a wonderful deal on a great truck. . Thanks Port City!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By JohnA. on 9/26/2018 at 8:24 PM. Helped by Carl, finance manager.

Much appreciation for a smooth buying experience. No pressure, no sales tactics! Jeremy was a excellent salesman. Lowest prices around. Highly recommend checking them out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience at this dealership

By Masterwrench on 9/11/2018 at 8:41 PM.

Good experience at this dealership, The sales persons were great the service on my truck a couple times I’ve been has been great bunch of good guys out there and I thank you much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Barbara S. on 9/2/2018 at 1:25 AM. Helped by Jeff Sullivan.

Jeremy made the whole process very easy and quick. He answered all of my questions. Very friendly and knowledgeable about the truck. Jeff made the approval process very easy and i was able to get approved very quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealer Experience

By jokerbill on 8/28/2018 at 10:10 PM. Helped by Tom, Kate, and Scott in the service dept..

Port City Dodge offers the finest dealer experience. I've purchased 2 trucks from them and in the past 10 years they have serviced the trucks as well as two jeeps.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my 3rd truck from port city

By jm1 on 8/27/2018 at 11:41 PM.

this is my 3rd truck from port city i leased one with brenden bell and 2 with doug newton both a pleasure to deal with also the sales manager carl ,jeff the finance manager and the general manager all great guys very easy to work with i would not go anywhere else ,i even sent a freind up there to get a truck

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to work with!

By Kyle K on 8/27/2018 at 3:55 PM.

This was my first time ever buying a truck. I test drove two models and went to several dealerships. I ended up with a RAM Laramie from Brandon at Port City. He was awesome to work with and everyone at the dealership is very nice and friendly! I would highly recommend anyone looking for a new truck go to Port City and ask for Branden. Tell him Kyle sent you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My overall experience at Port City Chrysler was excellent.

By jackwfay on 8/24/2018 at 7:59 PM.

Brandon Bell was my salesman. I found Brandon to have been very knowledgeable about the van I purchased. He ran through all of the vans features explaining them in detail. He even suggested that I call him to setup an appointment if I needed additional help using the many features that the van has. I would rate Brandon as one of the better salespeople that I have experience. If I owned a dealership Brandon would be the type of person I would hire.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

THIS PLACE IS A JOKE

By Rena_rawrr on 8/22/2018 at 11:20 PM.

They told us to put our stock wheels and tires on the truck we were trading in because they didn't want our aftermarket ones. We did and after we pulled in to get our new 2019 RAM they said that they wanted both sets of tires or $1000.00 to offset the cost of them. THIS PLACE IS A JOKE!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great convenient, welcoming

By Gpd265 on 8/16/2018 at 8:52 PM. Helped by Carl Fogerty.

This is my second vehicle purchased at this dealership with the same sales agent Brandon, we have nothing but great experience each time we had purchased both vehicles, he was friendly and attentive to our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2014 Dodge Ram Big Horn

By HDC on 8/15/2018 at 1:33 AM.

I had been looking online for for a used truck. My wife was in the area and stopped by to see the truck. The Sales staff was helpful, answered all our questions and we worked to a price that was fair with no hidden extras.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy sales process

By Offroad603 on 8/13/2018 at 11:16 PM.

I had a complicated issue with my old vehicle and the service department was thorough in handling that side. Ended up trading my vehicle in and it was an easy and painless sales process from picking out my new vehicle, trade in value, and getting the loan. Brandon and Jeremy were a pleasure to deal with and im very happy I chose Port City for my new Ram 1500.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One happy customer

By Msink1 on 8/13/2018 at 3:57 PM.

What can I say, this is my 2nd time back to this dealership. Each time I've worked with Brandon as my salesman. He makes the buying experience extremely easy. Great to talk to and no nonsense. Such a great buying experience I can say with confidence I will be back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a Dodge Challenger

By ShadeIris on 8/9/2018 at 10:28 PM.

I pulled in after hearing nothing but good about this dealership, so I had high expectations. They delivered, Brandon did absolutely everything he could to make sure I got the deal that worked for me. They were never pushy nor did I get a feeling that they were pressuring me at all. Overall, 11/10.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Job well done

By Brian from Newport on 8/6/2018 at 7:21 PM. Helped by Sullivan / 5 starts as well....

Would like to take a moment and thank Port City Chrysler Dodge Ram for a Job Well Done as I am now a proud owner of a 2018 Ram 2500 pickup. I checked out the other brands before I finally made my decision to buy a Ram. Mr. Doug Newton was my salesman and he was very knowledgeable with pickups and shared why a Ram is a wise choice. After our conversation I went for a test drive and well after that I really didn't need Doug... I was sold. The truck looks great, handles like a dream and has all the power I need. Absolutely no sales pressure and a top notch product.. I'd like to also thank Mr. Sullivan who had his hands in on securing financing and Mr.Thompson who followed-up to make sure I didn't have any issues... Again Thank You

I would recommend this dealer.