Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.8  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Barb on 4/17/2019 at 4:24 AM. Helped by Service manager.

Took a friend to pick his car up and talked to the service manager about my recall he got my car in and fixed right then and there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever!!!

By Happy bill on 8/4/2018 at 12:43 AM. Helped by Robert lopez, Scott Paynter, John Kidd.

Never like car shopping but Robert lopez & Scott Paynter made it an enjoyable day. Robert showed us what we wanted not what they may have wanted to sell. Scott took the time to explain the numbers to us until we clearly understood what for most buyers gets pretty foggy and complicated. Robert also helped us with connecting our phones etc. I had to go back the next day to get a second key made as it had gotten lost l guess. John Kidd took care of that very quickly even though they were quite busy. Thanks guys for a very low stress experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good Service department!

By Flrnmedic on 12/12/2017 at 3:34 PM. Helped by Lee Ozzolaza.

I would recommend Mitsubishi of Port Richey to anyone. The buying experience was a little rocky. However, the salesman was new, and did not do very well. Afterwards, any dealings with them I have had have been great! The service department is fast, efficient and reliable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

very impressed with their service

By Julia Hassler on 12/5/2017 at 11:44 PM. Helped by Tony was the first person I spoke to. she was friendlly and courteous. . I do not know who took care of it' service.

Very professional! From the first person that made my appointment, Tony, to the service my car received, excellent! !!! . My reason for going was due to a recall. They took care of my ride to my brothers, and did a fabulous job. I was very happy with the service I received. My lease is up in a couple months . We'll see what's next

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Outstanding Jack Duffie"

By TONY on 10/12/2017 at 9:06 PM. Helped by Norman Alfonso is awesome , vey cooperativeand good seller,helps and looks for option to help the customer,great job!!!!.

Exceptional and helpful, Mr.Jackj Duffie. The experience was excelent, deal and the best price possible.For my experience,I recommend 100%to the Port Richey dealer at the best option.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service "Thank You, Toni"!!

By True on 10/1/2017 at 5:05 AM. Helped by Toni Governale.

Excellent advisor service from Ms. Toni Governale. On 9/23/17 I took my raider mitsubishi truck in for a long over due services. I was treated with courtesy, respect and all the price quotes given to me were honored. Thank you Toni for giving a good experience and excellent service on my truck repairs. A customer for life, Sandra S.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kevin Ali is awesome

By jorge on 4/17/2015 at 10:37 PM. Helped by Kevin ali.

I highly recommend mitsubishi of port richey, they are willing to work with most credit available, very understanding, and helpful, Mr Kevin Ali gets you the best deals available at the best price possible , thumbs up , great experience overall!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Did not keep their end of the deal.

By j96819 on 11/28/2014 at 10:32 PM. Helped by James.

I was given a price over the phone, but when I went into the dealership, they said it was for a different car. I gave them the stock# twice and they confirmed it on the phone. When I went in, they increased the price by $4000. The sales department there is pulling a bait and switch. BECAREFUL!!!

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Horrible experience

By Joeyboy783 on 9/24/2014 at 1:46 AM. Helped by Jayson (jay).

Got a car with no problem. Horrible decision! The car turned out to be sh*t. When I tried to get it fixed, they had no idea what so ever how to fix it! Problems kept occurring as soon as I would leave the dealership! They always gave me the run around and never got anything straightened out. 2 weeks later, and the car still wasn't fixed. I Have problems with it till this day. They could never really give me a solid answer for anything. Never will I go to them to buy or fix a car. Horrible customer service as well with car service. I regret going here!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mitsubishi and ford port Richey

By michaelpowers401 on 8/7/2014 at 4:20 PM. Helped by Kenyon , Antoine.

Kenyon was very friendly and nice which drew me to a test drive.Antoine was very thorough and knowledgable and I was very impressed. The two of them are the reason I did business here. As well as getting a good trade in deal. Thank you Kenyon and Antoine!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By DNoguez on 6/5/2014 at 3:38 PM. Helped by Kenya Smith.

Was very pleased with Kenya and his eagerness to continue to get us into a vehicle of our choice. Overall, could not of asked for a better salesman and the friendly staff, we were turned down from other dealers because our credit was not good enough but Kenya was able to get us into something we were comfortable with and at a good price. Great experience and this is our 2nd Mitsubishi. I would definitely be back to this dealership for my next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

our first brand new car on our own

By codeyt27 on 5/20/2014 at 5:01 AM. Helped by Kenya Smith.

Was very pleased with Kenya all the way though to financing. We Told them what we were willing to pay monthly and also explained our credit problems. First car purchase that they didn't run our credit 50 times to find an approval. Great experience and this is our 3rd Mitsubishi .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

How I went from used to new

By shirley0312 on 5/12/2014 at 3:46 PM. Helped by kenya Smith.

First, I would like to say This is the dealer and dealership that I will be using when and if I decide to purchase a new vehicle. Now I will tell how and why I became affiliated with Kenya and Ford Mitsubishi Dealership. I woke up about 4am one morning, a commercial was on with an 800 number to call for a new or used vehicle. The was also an guarantee to get the person in a vehicle for $88 down or $88 monthly payment. Well! anyway I called the toll free number and I received a call from the Ford Mitsubishi Dealership, the dealer was Kenya Smith. He told me to come to the dealership with certain items that I would need to purchase a vehicle including a down payment. I had a 1996 Buick Regal that I was driving for 12 years. Not only that my credit rating was in bad shape. It was costing me lots of money to keep it up and in good condition. Eventually I got tired of putting money into the vehicle. So at the dealership Kenya came up with a top of the line used 2010 Ford Fusion SEL with most of the bells and whistles as most would say. The service was excellent. Although my credit was bad Kenya made sure I left with a vehicle. I even got $300 for my old vehicle to help with the down payment. I also took my daughter to see Kenya so she may possibly purchase a vehicle. Guess what? She left with a beautiful 2006 Buick Regal. I really love the way they have renovated and made purchasing more enjoyable. The dealership is also child friendly that is always a plus, keep the children busy while parents are doing paperwork. Now moving to the present, I worked on my credit like Kenya advised and I was able to drive away from Ford Mitsubishi Dealership in a 2014 Mitsubishi Outland Sport. I've become a loyal customers to Kenya Smith and The Ford Mitsubishi Dealership of Port Richey. I will continue to refer others. I appreciate to good customer service...I've received excellent customer service from Kenya and the staff.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Our new car

By lemjfoster on 5/1/2014 at 6:50 PM. Helped by Kenya Smith.

We were happy that our salesman could show us the different aspects of the car not just tell us. It was a hot day and he was very pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, courteous, and stress-free!!

By PattyZasloff on 4/12/2014 at 10:17 PM. Helped by Kenya Smith and Jason Bray.

What a wonderful, enjoyable, and stress-free car buying experience!! Kenya Smith and Jason Bray made the process so simple, got us a great deal, and are very professional and courteous!! LOVE our new car and will definitely be going back to Port Richey Mitsubishi and Kenya in the future!! :D

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Kenya and I began via email, then phone calls, then...

By zsredhead on 12/7/2013 at 11:28 PM. Helped by Kenya Smith.

Kenya and I began via email, then phone calls, then finally in person. He is knowledgeable, capable, efficient an quick! In and out in just under two hours!!! He was personable, genuine and understanding without judgement. I appreciated his candor, sharing personal experiences and of course, we share the same last name! I couldn't have asked for a better sales person and he deserves the highest praise for his professionalism and genuine warmth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I enjoyed my visit to Port Richey Mitsubishi because it...

By tlmillersr on 10/6/2013 at 2:20 AM. Helped by Chis Littlepage.

I enjoyed my visit to Port Richey Mitsubishi because it is the first time while shopping for a new car, that I did not feel like I was being pressured in to my purchase, The sales man Chris Littlepage was awsome with the knowlage of all the different models that they carry and also the financing knowlage, he has a wonderful personality and very good with his customers I would not only recommend the dealership but also the sales man that helped me so much. Thank you Chris and Port Richey Mitsubishi

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I give this rating because I have never been treated so...

By dvldgmom on 4/26/2013 at 1:21 AM. Helped by Chris Littlepage.

I give this rating because I have never been treated so good without any pressure from a car sales man, Chris Littlepage was very helpful and knowledgeable about the vehicles and all the features of the SUV that I was wanting to purchase and very good with putting me where I wanted to be with my payment. Chris was very quick with all the paperwork and getting us out and on our way. I would highly recommend any customer to see Chris Littlepage for their next purchase; I am more than satisfied with Port Richey Mitsubishi.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the second time i've bought a car from this...

By wolvarine on 3/1/2012 at 1:40 PM. Helped by chris littlepage.

This is the second time i've bought a car from this dealership and i've dealt with chris two times.i bought a lancer which he educated me on the car from top to bottom.i didn't feel pressured in to buying anything.6 months later, chris gave me the opportunity to upgrade my car a yr up,also he went to great strides to get my wife in to a brand new car which previously no other sales man didn't even take the time to even help.she was upside down on her trade so we felt they just ignored us because of that.At one final attempt,i told my wife to contact chris and maybe he can work magic.Well chris made it happen.im happy, she's happy.Also chris gave her free tickets to the state fair and additional nic nacks to the cars which he didn't have to do.hands down,i would say,if you are looking for a vehicle,chris is the one to see. Thanks again chris for all your help. Jason Smith

I would recommend this dealer.