Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.4  
Friendliness
4.4  
Overall Experience
4.5  
Price
4.2  
Quality of Work
4.4  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

TV Ad

By summer65 on 6/21/2017 at 11:50 AM. Helped by Jack/Nelson.

After seeing all the commercials for the Outlander on TV, and being in the market for a new car, I decided to go to Potamkin and test drive one. I was really impressed with the Mitsubishi product and decided to buy one. From the test drive to signing the papers the dealership experience was top-notch, a very smooth transaction, would definitely recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very happy!

By dakang on 6/21/2017 at 3:43 AM. Helped by David Manheim.

Just got my Outlander SEL from Potamkin .David Manheim was the best salesman I ever met .Patient honest and he made everything quick and easy for me .Will recommend to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new car

By KC on 6/17/2017 at 2:38 PM. Helped by Nelson Nunez.

The salesperson, Nelson was very pleasant and knowledgeable about all of the cars. He was able to help me decide between whether I should purchase a car since I only needed one for two years or buy it. I ended up leasing a great Outlander and am extremely happy with my car. It's a beautiful and comfortable car. I would recommend a Mitsubishi to my friends and this dealership in particular for their friendly and helpful service.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lease Returns

By Carlos Taveras on 6/7/2017 at 8:08 PM. Helped by Sales person.

These xxxxxxx told me they didn't have room to receive my Outlander, ONLY after I told them I wasn't buying or leasing another car. xxx?

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Just got my first Mitsubishi!

By MGinLIC on 6/5/2017 at 2:08 PM. Helped by Brien, Jack.

I had never had a good experience with a car dealership in the past, and approached Potemkin with some trepidation. Further, I had recently visited a local dealership, and it was discouraging. I was shown cars that were dirty, and the salesperson did not seem particularly well-informed. On the other hand, I had read so many good reviews about Potamkin that I did come in with some optimism. I was met at the door by Jack, the GM, and worked with Brien to select a car. Brien is a real expert and a pleasure to work with. It meant a lot to me that he had experience with and knowledge of a wide range of vehicles. I didn't feel pressured, but I did feel supported. I learned a lot from him along the way. I arrived at Potemkin around 11 AM and I drove away in my 2017 Mitsubishi Outlander a few hours later. I feel I got a fair price, and I am satisfied. Jack stopped by a few times to make sure things were going well. In this world where no one seems to give a sh** about the services they provide, I got the sense Potemkin is a well-run organization that provides the highest-quality services, and they have earned by respect and my loyalty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience

By Rockland County Guy on 5/27/2017 at 7:57 PM. Helped by Jack Schwartz and Paul Solis.

First of all I want to say that I am in my 50s and have bought numerous cars in my lifetime. This is the first time that I can say that I was dealing with normal people and not the typical car dealer. Specifically, I was quoted a price, made an appointment to see and drive the vehicle. Specifically, I met with Jack Schwartz (GM) and my salesman Paul Solis (Internet Sales Manager). I put a deposit down and arranged my financing and returned a week later to complete my purchase. All was as indicated to me. Absolutely no BS trying to upcharge with some worthless or overpriced add-ons. It doesn't get any better than Jack and Paul. Additionally, I can say that Paul really knows about the vehicles there. Many car salespeople really don't know that much about what they are selling. And finally, they had the best price. Sincerely, L.R. - Rockland County, NY (Yes, I made the trip all the way to NYC)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used vehicle purchase

By frankd on 5/6/2017 at 1:16 AM. Helped by Nelson Nunez.

I recently purchased a used vehicle from Nelson Nunez at Potamkin Mitsubishi. Nelson was great he found me the car I wanted and gave me the best price. I would highly recommend him and this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service experience

By Charles on 4/30/2017 at 1:35 AM. Helped by Ibis.

Fast friendly service. In and out in about 2 hours. They even washed my car for me and took care of a nail I had in my tire.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DO NOT SERVICE YOUR CAR HERE! Technicians scraped my...

By gmbjan11 on 2/23/2014 at 5:05 AM. Helped by Nathan Service Rep.

DO NOT SERVICE YOUR CAR HERE! Technicians scraped my front bumper and rim on a pole right in front of me and denied it right after then walked away. They did not want to pay the estimate from my body shop. They demanded that I leave the car with them again to repair the damage. To top it off they didn't even add enough oil to my car. Service manager Barry was no where to be found at the dealership and was sarcastic on my voicemail. AGAIN, DO NOT TRUST THIS DEALER TO SERVICE YOUR CAR.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am the owner of Gangi Plumbing and one of my cars was...

By hdog007 on 12/3/2013 at 9:04 PM. Helped by Barry.

I am the owner of Gangi Plumbing and one of my cars was destroyed in hurricane Sandy...Potamkin help me ASAP. They were courteous, efficient and a pleasure to deal with...I highly recommend their dealership to purchase and even to service you vehicle. We bought a Mitsubishi and are extremely happy with our purchase and our experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My service experience was fantastic...fast, friendly and...

By hdog007 on 11/25/2013 at 3:12 PM. Helped by Barry.

My service experience was fantastic...fast, friendly and professional.....Highly recommend!!!! All my questions were answered and addressed immediately. Any problems I had were fixed right away

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

I bought a used car here in '05. The next morning my...

By kargo on 1/21/2007 at 6:58 PM. Helped by Jeff Kirsch.

I bought a used car here in '05. The next morning my mechanic found that two of the car's rims were bent and that they, and the tires, needed to be replaced. Kirsch said it wasn't their problem, essentially "caveat emptor" (let the buyer beware). The roof leaked (it was a ragtop), the wipers stopped working during a rain storm resulting in a minor accident, the power windows stopped working and needed rewiring, and front and rear brakes needed replacement, all within six months of purchase, all on a car that was advertised as in "excellent" condition. Their finance department took almost two months to refund my $1,000 down payment (I paid in cash). And here's the topper: they "forgot" to record the license plate number and could not register my car! Rather than tell me this they kept insisting that the state was slow in sending me my registration. Finally, instead of calling me for the license plate number to properly register the car, they called my insurance company to try and avoid admitting their amateurish mistake, and pretended to be someone from the state's department of motor vehicles! Smelling a rat, GEICO properly informed me of this. So, would YOU buy a used car from these people?!

I would not recommend this dealer.