Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal ever!

By Boboyb on 5/8/2019 at 2:40 PM. Helped by Rajesh Shetty.

Rajesh never fails to give me the best deal. That's why I always go to Poway Honda because my needs are always met. Great job guys!

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
3   Friendliness
2   Overall Experience
1   Price
2   Quality of Work

Car battery & starter problems - poorly diagnosed

By Daniel on 4/17/2019 at 3:32 AM. Helped by John & Al.

Came for a service at Poway Honda & at the beginning had battery problems (which were poorly diagnosed) resulting in having to come back on multiple occasions. Eventually resolved but will not come back to this Honda dealer again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly service, very attentive.

By Oksana Glukhikh on 4/5/2019 at 5:02 PM. Helped by John Soriano.

I can honestly say that every time I come to this office, I am helped with great enthusiasm, respect and professionalism. John Sorriano was nice and professional. Great personality! John treated me well and you can tell he loves his job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly

By DVD-Man on 4/2/2019 at 5:40 PM. Helped by Mickey Perez, Scott Catlin.

The whole process went very smoothly... from Mickey finding a perfect match for our needs and budget through working with Scott to wrap up the paperwork. Thank you for a great car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Ilvcplv on 3/8/2019 at 1:15 AM. Helped by Raj,Scott.

I highly recommend Poway Honda. I've bought numerous vehicles over the years from various dealerships. This was by far my best experience to date. Raj in sales and Scott in finance made everything a breeze.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Poway Honda was so helpful.

By Jessica Vallez on 3/1/2019 at 9:08 AM. Helped by Jon.

I went in for a oil change. I had a coupon from Pacific Honda. They still honored it. They did a full inspection and we're completely honest on what my car needed at that moment and gave me knowledge about the things I should do in the future. No pressure on doing everything right this money. This made me feel like they truly cared about me and not just getting my money.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful Great Service

By Steve on 3/1/2019 at 4:48 AM. Helped by Nyphon Vue.

Helpful, great Service. I've been coming here for a little over a year and am continually impressed with the level of Care and Service. Thanks for keeping the Honda in Great shape!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 STARS

By Lisa on 2/27/2019 at 3:01 AM. Helped by Megan.

Excellent service....fast easy and satisfied.....got me a Honda Sport Accord.....Yeah! This is my second time around buying from Poway Honda dealetship...thank you

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
5   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Not a Good Day

By Wjyet on 2/6/2019 at 5:09 PM. Helped by Can't Remember..

Made appointment on line for 25,000 mile service. Painless. Waited for service to be completed. One hour. Very reasonable. Left. On way home message came on to warn me about Tire Inflation. Not Good. That was supposed to be checked during service. Wrote email about it. Next day received a call that I should bring car back in. Not Good. Basically, I overpaid for services that were not satisfactory. Not Happy.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 HR-V purchase

By Jesst on 2/5/2019 at 7:33 PM. Helped by Michael Fein.

I recently just bought a 2019 HR-V and I can only say nothing but great things about Michael Fein. He was excellent with explaining everything the car offered and the difference between the EX model and Sport Model. He was very helpful and professional throughout the whole process and I would highly recommend him to anyone looking to buy a new car, you're in great hands with him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Thorough

By ishlie on 2/2/2019 at 10:46 PM. Helped by Marco Ramirez.

I've had only good experiences at Poway Honda. From purchasing a new car to oil changes, I only have good things to say. I recently brought my car in because it was leaking engine oil. Marco Ramirez fixed up my car in less than 24 hours. Not only did he make sure that everything was back in working order, but he also changed my car's oil and rotated the tires too. Really great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil and Filter Change

By watash50 on 1/30/2019 at 4:56 AM. Helped by Valentine Morales.

Easy to schedule service. Service done within a reasonable length of time with an added car wash. Would highly recommend to all different vehicle owners

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By #minivanmom on 1/27/2019 at 2:36 PM. Helped by Marco.

The service we experienced was fantastic! Both of our cars were completed in just a few hours and all of our maintenance issues were repaired.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By jlr on 1/25/2019 at 3:25 PM. Helped by Al Rodriguez.

I had a great experience at Poway Honda. I was having a part installed that my husband purchased over the internet, where they charged a labor fee. Turns out that it did not apply because they were not eh ones to install the part, and the cost of labor was way under the correct cost which was about 6 times higher. After a discussion with the manager it was installed for the quoted price, and done in a very short period of time. What happened was not their responsibility but they made sure that they had a happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long overdue review

By Hickm009 on 1/21/2019 at 7:14 PM. Helped by Chuck Cruz.

Chuck Cruz from Poway Honda has helped me with my vehicle for the past 2 and a half years. He has been incredibly helpful, knowledgeable, and efficient! He is truly a valuable asset to the Honda team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Sherry on 1/15/2019 at 12:46 AM. Helped by Chuck, Gary.

Always a great experience! Everyone is eager to help.. Wonderful customer service in a timely, friendly and efficient manner.. Thank You Jacki, Gary and Chuck.. Thank you Poway Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian Top Sales Performance

By Happy Honda CRV owners on 1/13/2019 at 4:20 AM. Helped by Brian.

We bought our new CRV at Poway Honda. Brian is amazing and courteous and well informed. He walked us through the sale painlessly and quickly. Familiarized us with our new car efficiently. We highly recomend Poway Honda and ask for Brian

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

B16 service

By Bogussurvey on 1/10/2019 at 11:54 PM. Helped by Alisa Sowards.

I got an appointment in a timely fashion and when we arrived early they started work. The work was very satisfactory but this survey is stupid.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gary Lobel was terrific, most helpful, zero pressure

By Patrick on 1/10/2019 at 1:00 AM. Helped by Gary Lobel, Brittany Escobedo.

Went to this dealership because they have 3 certified pre-owned Odysseys we were investigating for purchase. Gary greeted us most amiably and spoke with competence and candor about the upside and downside of 2016 EX-Ls. After comparing the CPO vehicles and the sweet deal Gary could make for us on a lease, we decided to go with a 2019 EX-L. The new safety tech on the 2018 - 2019 model years is fantastic and felt like we couldn't pass it up. Absolutely no-pressure with Gary and he executed a perfect handoff to Brittany Escobedo who streamlined the leasing paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By ClarityFam on 1/4/2019 at 8:37 AM. Helped by Raj Shetty, Presale (Megan?), and Finance (Natalie?).

Everyone at Poway Honda were very responsive to our purchase requirements. Raj Shetty was a great sales person that helped us with our purchase and walking us through the new car logistics.

I would recommend this dealer.