Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Poway Honda is GREAT

By dmartin10 on 9/14/2019 at 6:17 AM. Helped by Al Rodriguez.

We take our Honda Civic to Poway Honda for service. They are friendly and Al in the service department is knowledgeable and trustworthy. We appreciated all of Al's help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finally a dealership with nothing to hide

By 2hourdrivepurchase on 9/6/2019 at 8:48 PM. Helped by Doc and I believe Jason In Finance.

Wife and I found this dealership with nothing to hide. They were up front and honest with pricing. They made sure we were taken care of with two small children. Doc was the main reason we even drove two hours to the dealership. We received the car we wanted with a better package and a better price. We are very happy with the purchase. The finance manger that helped us was great! He helped us get the best rate we could. We left with a car we have been searching for since April except better!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Marco Raamirez

By Myras on 9/3/2019 at 4:46 AM. Helped by Marco Ramirez.

I brought my honda accord there for oil change and they always tell me I am not covered.with warranty even though i am paying extra for oil change every month. Marco Ramirez is the only one who gives us excellent service. His very helpful, friendly and very professional. I am only giving 5 stars because of him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Kevin1967 on 8/30/2019 at 2:47 PM. Helped by Raj.

I love Poway Honda! The Managers and the Sales personnel are top notch! Raj is the man! I have been here several times to see both JR and Raj. They are both as good as it gets!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AC repair

By Nsrracing on 7/23/2019 at 4:48 PM. Helped by Valentine Morales.

My ac was not working and I had a loc C.L. person look at it. He gave me an outrageous quote so I figured if I'm gonna spend that much let me bring it to the dealer for piece of mind. Poway Honda diagnosed it and not only was it less expensive but I was told that whatever the private person diagnosed was a wrong diagnosis. I save my time my money great service and my car was washed. My service advisor made the experience very comfortable for me. Excellent guy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal ever!

By Boboyb on 5/8/2019 at 2:40 PM. Helped by Rajesh Shetty.

Rajesh never fails to give me the best deal. That's why I always go to Poway Honda because my needs are always met. Great job guys!

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
3   Friendliness
2   Overall Experience
1   Price
2   Quality of Work

Car battery & starter problems - poorly diagnosed

By Daniel on 4/17/2019 at 3:32 AM. Helped by John & Al.

Came for a service at Poway Honda & at the beginning had battery problems (which were poorly diagnosed) resulting in having to come back on multiple occasions. Eventually resolved but will not come back to this Honda dealer again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly service, very attentive.

By Oksana Glukhikh on 4/5/2019 at 5:02 PM. Helped by John Soriano.

I can honestly say that every time I come to this office, I am helped with great enthusiasm, respect and professionalism. John Sorriano was nice and professional. Great personality! John treated me well and you can tell he loves his job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly

By DVD-Man on 4/2/2019 at 5:40 PM. Helped by Mickey Perez, Scott Catlin.

The whole process went very smoothly... from Mickey finding a perfect match for our needs and budget through working with Scott to wrap up the paperwork. Thank you for a great car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Ilvcplv on 3/8/2019 at 1:15 AM. Helped by Raj,Scott.

I highly recommend Poway Honda. I've bought numerous vehicles over the years from various dealerships. This was by far my best experience to date. Raj in sales and Scott in finance made everything a breeze.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Poway Honda was so helpful.

By Jessica Vallez on 3/1/2019 at 9:08 AM. Helped by Jon.

I went in for a oil change. I had a coupon from Pacific Honda. They still honored it. They did a full inspection and we're completely honest on what my car needed at that moment and gave me knowledge about the things I should do in the future. No pressure on doing everything right this money. This made me feel like they truly cared about me and not just getting my money.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful Great Service

By Steve on 3/1/2019 at 4:48 AM. Helped by Nyphon Vue.

Helpful, great Service. I've been coming here for a little over a year and am continually impressed with the level of Care and Service. Thanks for keeping the Honda in Great shape!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 STARS

By Lisa on 2/27/2019 at 3:01 AM. Helped by Megan.

Excellent service....fast easy and satisfied.....got me a Honda Sport Accord.....Yeah! This is my second time around buying from Poway Honda dealetship...thank you

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
5   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Not a Good Day

By Wjyet on 2/6/2019 at 5:09 PM. Helped by Can't Remember..

Made appointment on line for 25,000 mile service. Painless. Waited for service to be completed. One hour. Very reasonable. Left. On way home message came on to warn me about Tire Inflation. Not Good. That was supposed to be checked during service. Wrote email about it. Next day received a call that I should bring car back in. Not Good. Basically, I overpaid for services that were not satisfactory. Not Happy.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 HR-V purchase

By Jesst on 2/5/2019 at 7:33 PM. Helped by Michael Fein.

I recently just bought a 2019 HR-V and I can only say nothing but great things about Michael Fein. He was excellent with explaining everything the car offered and the difference between the EX model and Sport Model. He was very helpful and professional throughout the whole process and I would highly recommend him to anyone looking to buy a new car, you're in great hands with him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Thorough

By ishlie on 2/2/2019 at 10:46 PM. Helped by Marco Ramirez.

I've had only good experiences at Poway Honda. From purchasing a new car to oil changes, I only have good things to say. I recently brought my car in because it was leaking engine oil. Marco Ramirez fixed up my car in less than 24 hours. Not only did he make sure that everything was back in working order, but he also changed my car's oil and rotated the tires too. Really great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil and Filter Change

By watash50 on 1/30/2019 at 4:56 AM. Helped by Valentine Morales.

Easy to schedule service. Service done within a reasonable length of time with an added car wash. Would highly recommend to all different vehicle owners

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By #minivanmom on 1/27/2019 at 2:36 PM. Helped by Marco.

The service we experienced was fantastic! Both of our cars were completed in just a few hours and all of our maintenance issues were repaired.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By jlr on 1/25/2019 at 3:25 PM. Helped by Al Rodriguez.

I had a great experience at Poway Honda. I was having a part installed that my husband purchased over the internet, where they charged a labor fee. Turns out that it did not apply because they were not eh ones to install the part, and the cost of labor was way under the correct cost which was about 6 times higher. After a discussion with the manager it was installed for the quoted price, and done in a very short period of time. What happened was not their responsibility but they made sure that they had a happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long overdue review

By Hickm009 on 1/21/2019 at 7:14 PM. Helped by Chuck Cruz.

Chuck Cruz from Poway Honda has helped me with my vehicle for the past 2 and a half years. He has been incredibly helpful, knowledgeable, and efficient! He is truly a valuable asset to the Honda team.

I would recommend this dealer.