Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience!!

By Mike0691 on 5/12/2019 at 10:45 PM.

The experience at Premier Kia was one that I expected because all KIA dealerships I have been in have excelled in customer service. No pressure sales, not piliing on extras to purchase and treating us like we were the most important person in the dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding assistance working me in for an oil exchange.

By bassfisherman on 5/4/2019 at 11:24 PM.

The staff at Premeir Kia in Lufkin are outstanding. I especially thank Vinny for always trying to assist in any manner possible. He takes pride in providing the best service possible. Always friendly when you are carrying on a conversation. Vinny is a primary reason my wife and I will remain with Premier Kia due to his professional attitude.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By kathy1320 on 5/2/2019 at 11:18 PM.

Greg Morado/GM, Ray DeJesus/Finance, David Hooker/Sales & Ramiro DeLeon/Service Manager at Premier Kia Lufkin Tx go above and beyond to help the customer. This is my 5th Kia that I have purchased from this dealership!! I couldn't ask for a better experience each time!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME

By MsSorento on 4/30/2019 at 1:55 AM.

My dealer JJ was an awesome guy to work with he make sure his customers are happy with what they want and he is also a friendly dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Returning customer

By Sorento 19 on 4/11/2019 at 1:05 PM. Helped by Jessie Switsky.

Would recommend this dealer to everyone. This is our second Sorento from them and just like the first purchase they made the experience pleasurable. Had the exact Sorento we were looking for. In and out in a couple hours was a very big deal for me. We will definitely be back when the time comes. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great !!

By rc21des@yahoo.com on 4/6/2019 at 1:47 PM.

Customer service is very important to me and they are great !!All were friendly and helpful and informal on my car. Love Kia always ! Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I enjoyed everything at Premier KIA. Everyone was very nice

By Patricia66 on 4/6/2019 at 12:50 PM.

Our sales rep was extremely helpful. He worked very hard at finding the right vehicle for us. He also did the best job at getting a vehicle within the price range that we suggested was our budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, as usual.

By ben,jackson on 3/25/2019 at 4:51 AM.

I went in for a schedule maintenance. My original appointment was the day before. I had to cancel it because of work. No problem, it was rescheduled for the next day. The service was speedy and the people were nice, as always.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Awesome service

By Callies mom on 3/21/2019 at 8:38 AM. Helped by Dorian.

Made my first new car buying experience simple and easy , reasonable and affordable prices. Will definitely continue to work with them in the future and recommend Premier Kia to friends and family.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

All personnel very nice, prompt. We

By annettep730 on 3/18/2019 at 5:30 PM. Helped by Juan Mijarez.

Prompt, courteous, new car sale. Less than half day wait drove off new car Will recommend to all friends Fast and friendly See for yourself

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING DEALERSHIP

By Tiffany on 3/12/2019 at 2:30 PM. Helped by DAVID HOOKER & GREG.

Everyone that I had the pleasure of dealing with was amazing. David was a great salesman and I have to say the most honest one I have ever dealt with. He went through the pros and cons of the vehicles I had picked out and never once did I feel pushed to make a decision or to buy something that day. I will definitely be back when I need s new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My review

By Jeanna on 3/3/2019 at 3:46 PM. Helped by David was my salesman.

Salesman was polite and very helpful. He was not pushy and answered all of my questions and was as quick as possible. Thank you David.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By D on 3/6/2019 at 1:00 AM.

Always helpful and great service! Will go back for more service! Great service department. Always accommodating and always wash the car when service is complete

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Kimgo on 2/10/2019 at 2:22 PM. Helped by Vinny.

Thank you for always being friendly and completing my service work quickly so that I do not have to wait long. Great experience as always.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was an excellent experience!!!

By Katie4/27 on 2/9/2019 at 11:40 AM. Helped by Greg Morado, David Hooker,.

Thank you to all of the employees and staff for the wonderful experience at Premier KIA of Lufkin. Now my family and I can enjoy our trips safely in our 2018 KIA Sportage.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly place.

By David 3242 on 2/7/2019 at 3:43 PM.

Nice place to buy a car. And friendly place to be at. All the salesman are to friendly. Go car sale going on now just in time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service Department

By DogLady11 on 2/3/2019 at 1:46 AM. Helped by Edgar.

The service department is awesome!! Everyone that works in the department that I came in contact with were friendly, knowledgeable and very respectful. I would not take my car any where else. I can hardly wait until it’s time to purchase a new vehicle and I can meet the rest of the team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything I need.

By lindacfj on 1/31/2019 at 2:09 AM.

This dealership is Excellent. They will work with you, what you need for your vehicle, work within your time need and provide excellent work. They are courteous, knowledgeable and work quickly to meet your needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Sherry63 on 1/30/2019 at 3:52 AM. Helped by Vinny.

Vinny met us at the car as soon as we pulled up and explained in detail what service they were doing. He kept us informed during the wait. We have all of our service work performed there and will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealership

By STJ on 1/29/2019 at 11:51 PM. Helped by Greg.

The entire place is awesome from sales, finance manager, sales manager, service department and Greg. Purchased my Stinger GT 2 in September and couldn't be happier with the car or the dealership

I would recommend this dealer.