Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.5  
Service
4.3  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

I got my first (5000 mile) oil change and rotation.

By bland44 on 1/17/2019 at 1:14 PM. Helped by Melady Perdue.

I went in for my first 5000 mile service. It was busy but I was out in about an hour. The service adviser Melady Perdue was very friendly and an explained that since this was my first visit and it was a new truck that I purchased at Premier, that this service and the next would be free, she advised that they were busy and it might take an hour and a half. I waited in the waiting area where I enjoyed a cup of coffee and pastry. Everyone who works there was friendly and helpful. My truck was ready in about an hour. There was a company meeting this day and Melady was pretty much working by herself, and I watched as this young lady got to each customer as soon as she could and took the time to attend to their needs. She's a real assett to your team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By RCA on 1/10/2019 at 12:24 AM. Helped by Paul & Mr Charles.

Mr Paul was very helpful. Gave us a great deal! We needed to be out pretty quick so we had 3 people helping to get our paperwork together and we were out in a little over an hour once we made our decision to buy. Great job Mr Paul( paw paw) & Charlie Brown!!!! We love our truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Maintenance

By Milliechild7 on 1/5/2019 at 11:00 PM. Helped by Melady Perdue.

Melady Perdue is one of your top service advisors in my opinion. She did everything she could to make sure my service experience was an accurate and good experience. Clon her Please!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great visit

By Car therapy on 1/3/2019 at 3:29 AM. Helped by Melady.

The people was friendly...my car running much better after the service..,didn’t have to wait to long...love the snacks the serve...Thanks...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Randall1 on 1/1/2019 at 7:02 AM. Helped by Melady perdue.

My engine light came on while driving my Nissan rogue. I went to the dealer on new years eve to get it checked. My service advisor Melady Perdue was very nice and helpful with getting my car pulled to the back and analyzed! After a short while she told me that the issue was an active grill and that the vehicle was safe to drive back home to Texas. I would recommend this dealership to anyone! The service was excellent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely professional, courteous, and helpful!

By Nissanmurano on 12/29/2018 at 7:03 PM. Helped by Craig Collins, grant holt.

I was interested in buying a Nissan Murano because I like the style and was impressed with the end of year discounts and rebates. We called ahead and were promptly served. The dealership answered all questions, all employees were professional and courteous with no surprises at the end of the deal! It was a pleasant car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to deal with

By chadw504 on 12/28/2018 at 6:50 PM. Helped by Mike meets.

I love walking into a dealership and walking out with a new car in 30 minutes or less Mike meets was excellent to work with.

I would recommend this dealer.

Overall Rating

2.8  

1   Customer Service
5   Friendliness
2   Overall Experience
1   Price
5   Quality of Work

Lemon

By Dancer2s on 12/19/2018 at 6:53 PM. Helped by Melandy.

Car falling apart. Screw fell out of the seat $55 to fix it. Would not honor the bumper to bumper warranty. They said it was trim. Poor manufacturing.

I would not recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
4   Overall Experience
1   Price
5   Quality of Work

Surveys for Melady Perdue

By Jessie53 on 12/8/2018 at 5:16 PM. Helped by Melady Perdue did excellent Job.

Melady was Very friendly she listen to everything I had to say and wrote all my complaints down on the computer she did an excellent job for me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service for recall

By Jenbarrett on 12/8/2018 at 1:51 PM. Helped by Melody.

Melody was very friendly and professional. She delivered personal service by providing me with her direct number so I could contact her about the status of my car. She seemed genuinely concerned with making sure everything was taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My expierence at Premier Nissan

By Alvanisha on 11/20/2018 at 9:15 PM. Helped by Pierre Mathieu.

my expierence at premier nissan was awesome. My salesman Pierre Mathieu was super amazing.He helped me get the best deal. He explained every step of the process. Mr.Mathieu made my expierence at Preimer Nissan incredible. The premier Nissan was the right place for me . Alvanisha Ford

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
2   Overall Experience
1   Price

Lots of dealerships. Choose one with good service

By Gingersnaps31 on 11/14/2018 at 3:30 AM. Helped by Charles in service. Never told me his last name..

Feedback on car (diagnosis, repairs, etc.) was nonexistent. I had to call and track down service rep each time because he never called with updates. And after spending $1350 for repairs (only 71,000 miles) you’d at least think they would have given me the “free” car wash they boast about on the paperwork.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ez and fast

By gezha-cotzer-mydzo on 11/12/2018 at 10:15 PM. Helped by Mike Van Etta.

Good people with good products and prices. Would recommend to family and friends looking to purchase a used vehicle. The hole experience was fast and painless.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Courteous, did the job OK but took a long time.

By Eagle on 10/23/2018 at 10:42 PM.

Premier has a great plan for the first 2 oil and filter changes including tire rotation at no additional cost for those who purchase a vehicle from Premier. Even though had a prior appointment, it did not matter. It appeared to be first come first served. Took an hour and half at least 3 times longer than should have for an oil change elsewhere. Waiting room had free snacks, coffee and hot drinks. Cold drinks could be purchased. Wait was pleasant, if one had the time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people and excellent service!!!!

By Bsht on 10/22/2018 at 9:49 PM. Helped by Benedict Maidoh, D’lanor Smith, Kevin Delahoussaye, Charles and Lisa in Parts and Service.

There’s no amount of words to express how grateful I am to this dealership and the staff in parts and service, sales, and finance. My transmission went out on my car and I was out of warranty. I was literally in a jam. They went above and beyond to help me get into a better vehicle that I absolutely love and provided me with assurance that I would not have an overwhelming note and they did just that (thank God). Every single person in that dealership showed genuine concern and care about my needs. Who ever owns this place should be honored to have staff as such operating their business. I will always highly recommend Premier Nissan. This is where I purchased my very first car and now lastest! Benny (salesmen) has a great spirit and walking into a dealership with the stress of a transmission cost on my back I was greeted with respect and assurance that I would be in a better situation leaving out than coming in! This salesmen went above and beyond my expectations. Kevin and D’Lanor were both really amazing in ensuring I had the best financing situation. Even when I was in Parts and Services, Charles and Lisa went above and beyond to help me get better options for trying to repair the car. Super happy with everything no complaints who ever! Grateful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and orompt

By Uncle Charlie on 10/25/2018 at 5:44 PM. Helped by Patrick Collins.

Very professional and prompt service. Everything was explained along with options. No work was started without first obtaining my approval. Also, all the workers were very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Mr. Bernie

By EMA1109 on 10/12/2018 at 2:59 PM.

I received professional and friendly service. I’m thankful and appreciative that Premier values their customers and service they provide. Happy with service I received.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Great personality of service staff. Very courtious

By Ronnie123 on 10/24/2018 at 8:41 PM.

Friendly staff. Kept me informed at all times. I felt that unnecessary things were recommended for my vehicle. I feel the price for alot of the services were way too expensive compared to other companies.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They pulled together to get me out in time

By Orleans05 on 10/12/2018 at 10:27 PM. Helped by Check out desk.

Came in for battery change and after the visit my car is great again! Billing check out was super quick as I had to pick up kids

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By annscat on 9/26/2018 at 11:43 AM. Helped by Charles Wright.

Went in to have some routine maintenance on my car and everyone was wonderful. Charles was my service tech and he did a great job of explaining what was going to be done to my car. I’ve always had a wonderful experience every time I go to Premier Nissan- from buying my car to servicing it. They do a great job and everyone is friendly and helpful.

I would recommend this dealer.