Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great customer service!!!

By Happy Customer on 4/7/2018 at 8:24 PM.

I walked into Prestige Cadillac at 5 min before closing knowing I probably wouldn't be able to test a car I was interested in. I apologized for being there at closing and was immediately welcomed in and told "we aren't closed until our customers have left". I was introduced to Henry Flakes and the same message was reiterated!! I proceeded to do the test drive and loved the car and left later that evening having purchased the car. Brian was also there to work on the financing angle as well. I returned the next day to sign and get my car but I didn't have anyone to drive it out for me. Henry didn't hesitate and arranged to drive my car to my destination and I returned him back to the dealership. My destination was 40 miles away! This dealership, especially Henry, went above and beyond my expectations!!! Great job Team Prestige!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a Used Car

By Julie Watters on 3/21/2018 at 5:18 PM.

We had a great experience purchasing a vehicle from Prestige Cadillac. Our salesman was Henry Flakes. He treated us with the most respect and honesty that we could ask for. Made our transaction flow smoothly. Thanks Henry!! I would definitely purchase another car from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By Diggs 200 on 3/1/2018 at 8:29 PM.

Prestige Cadillac dealership is the best in the state of Michigan. Amazing customer service, building clean both inside as well as outside, a vast variety of cars. The entire staff was pleasant, kind and treated me with respect. Henry Flakes, in particular, was an excellent salesman. I would recommend Prestige Cadillac to anyone looking to purchase a new or used Cadillac. Their price point will beat out all other dealerships. Prestige Cadillac is a very family friendly dealership. Purchasing a vehicle from Prestige Cadillac I guarantee you won't be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great customer service

By Vanessa523 on 2/28/2018 at 8:38 PM.

I had a wonderful experience with mike at prestige Cadillac of warren. He is very knowledgeable & helpful and even picked me up when I didn't have a ride. He has an awesome personality & I am so glad that i chose prestige Cadillac of warren

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't be happier with my experience!!

By AnnaZ on 2/3/2018 at 2:44 PM.

After an awful expierience at a Chevy Dealer in Reford, MI. I found my 2014 Cruze at Prestige Cadillac! I was treated with such professionalism and kindness I would recommend my Salesmen Michael Battles to everyone in need of a new car! From start to finish this experience was GREAT. I need to mention that I'am a woman who was shopping alone for a vehicle and was treated with the ultimate level of respect and kindness, very important to me! I Love my new 2014 Cruze and couldn't be happier that I found this Dealership to do business with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazingly pleasant!

By KMccray123 on 1/18/2018 at 12:12 PM.

I left prestige Cadillac feeling like I gained a new family! Sales associate Henry Flakes treated me like I was a true member of his family. He was most pleasant, took his time to make sure I understood every aspect of the transaction, showed exemplary patience. And went beyond the call of duty to make sure I was satisfied. This experience has guaranteed that all my future purchases will be with him and prestige! Thank you Mr. Flakes for the experience. You all have a new family member in me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

More than satisfied

By Monroe 30 on 1/5/2018 at 8:29 PM.

Our buying experience was more than we could have asked for! Henry was personable and professional. He made sure that we got exactly what we wanted with the best price. Henry went above and beyond to help us. He even worked with other staff to make sure we left completely satisfied. I would definitely recommend Prestige to any of my family or friends and tell them to go see Henry!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Jenkal on 12/30/2017 at 7:05 PM.

Excellent service and great dealer! Highly recommend this dealer to everyone! Maria is the best! The process fast and speedy for someone that doesn’t have much time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We are now lifelong customers.

By Mrs. B on 12/15/2017 at 10:22 PM. Helped by Cody Bryant.

From our first contact with Cody, we experienced great service. Then we walked in the door and met our salesman, Henry Flakes. Henry treated us like family. He made the experience such an enjoyable process. No pressure. He listened to what we wanted and made it happen. Prestige Cadillac has earned lifelong customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By Dawn18 on 12/12/2017 at 3:08 PM.

Daniel did an amazing job getting us the car we wanted. No hassles! In our first winter storm Daniel drove our new car to our house and spent an hour with me going over all the functions of the car. I would highly recommend Daniel McGriff!! This is how car buying should be, excellent customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Juju4646 on 12/8/2017 at 1:42 AM. Helped by Paul Livernois.

I just bought a 2018 XT5. Best car buying experience of my life. Daniel was amazing! Everyone in the dealership was so friendly! My first Cadillic. ???

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Jeff Mauck on 11/22/2017 at 8:26 PM. Helped by Henry Flake.

I just had a great experience purchasing a used car from Prestige and my salesman Henry Flake was outstanding. He met me at the door, let me take the car to my mechanic, and wen through all of the features of the car. He even called onstar with me to get it set up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesomely amazing

By James beland on 11/14/2017 at 2:59 PM. Helped by Henry Flakes.

Our salesman, Henry was and is amazing. He helped in everyway possible. We purchased our car on-line, as it was a birthday gift for my wife! Any details Henry went out of his way to help us make this happen. I highly recommend Prestige Cadillac to anyone looking for a Cadillac.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING COUSTOMER SERVICE

By hotkarr02 on 11/6/2017 at 11:51 PM. Helped by Pat Bugay and Henry.

Walking into the dealership was a really exceptional experience. Pat Bugay and Henry were very helpful and friendly with the service they provided. I would recommend this dealership over any other Cadillac dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was a wonderful experience and my 1st Cadillac!

By sisterkatrina on 11/2/2017 at 8:09 PM. Helped by Henry L. Flakes, Jr..

I am in love with my new Cadillac and in love with the service from Prestige Cadillac! I immediately went online and told all my Facebook friends to go see Henry at Prestige Cadillac in Warren Michigan! It's a brand new dealership that is absolutely beautiful, and the service was an excellent compliment. I felt at home immediately and well taken care of. I look forward to returning and getting my next car from them. I'm sold on the brand and this dealership. First class all the way!!! this was a pre-owned vehicle that looked and felt brand new.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Best Place to Buy a Cadillac in Michigan!

By JoetheCEO on 10/28/2017 at 4:35 AM. Helped by Kevin Jones,Brian Krupp.

I had an excellent experience buying a 2015 Escalade! Kevin was like an old friend and perfect timing on my birthday today! He answered all my questions and the overall dealer office, the guys who work there and environmrnt was amazing!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Awesome!

By VG on 10/27/2017 at 6:31 PM. Helped by Melissa Kage,.

After my initial meeting with my salesperson, Melissa, I wanted to buy from Prestige! She gave me a tour of the new dealership (very nice!) and introduced me to everybody and I mean everybody!! I ended up accepting a deal at a different dealership, but Melissa didn’t give up on trying to get me a better deal. And she did!!!! I was so grateful because I really wanted to buy at Prestige. You can feel the family atmosphere there, unlike the business atmosphere of other dealerships. I’m so happy that it worked out the way it did and I have Melissa to thank for it all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent purchasing experience

By Oliver1031 on 10/27/2017 at 6:13 PM. Helped by Melissa Kage.

Prestige Cadillac staffs are very friendly. I brought 2017 XT5 there almost a month ago. Melissa Kage is just a great person to deal with. She found right car for me. I am strongly recommend someone who wants to buy Cadillac, go check out with Melissa at Prestige Cadillac at Warren.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Five Stars over all!

By Kevin ATS V6 on 10/27/2017 at 5:41 PM. Helped by Melissa Kage.

Every step is very nice, and I am enjoy the ATS V6 coupe! Melisaa Kage is the best, help me a lot! Talk to Melissa and get your next car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership experience!

By VERONICA KASLER on 10/26/2017 at 12:55 AM. Helped by Paul and Maria.

From the moment you walk in, to the delivery of your vehicle, this dealership deserves 5 stars! Paul and his team worked quickly to find the exact car our family wanted! They gladly showed us our many options, and never made you feel like you were taking up to much time. When we decided, they worked us through our paper work promptly, all while explaining everything thoroughly to us. Everyone in the dealership is very nice and helpful. When it was time to pick up our car, our schedules were full, so they delivered it to our home on a Friday evening! We will be returning for all future purchases!

I would recommend this dealer.