Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.2  
Friendliness
4.4  
Overall Experience
4.4  
Price
4.3  
Quality of Work
4.2  
Service
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

5 Stars? Did these people get paid for their reviews?

By ZanneEarls on 5/29/2018 at 12:51 PM. Helped by Travis..

I’ve had my Kia since 2012- so so so many problem! The Motor blew up at 50,000 miles and they had to put in a while new motor and several more recalls afterwards. The service center people are rude and condescending- as a female stepping into the world Of male mechanics, I think they need to be more appropriately intelligent when speaking to females. I’m not without mechanical knowledge- my dad, brother and sister are all mechanics at Toyota- I know more than they realize. They “fixed” my ac and the next day it was gushing water in my floor board. I called to tell Kia service about this issue, expecting a “sorry ma’am, just bring it back and we will fix it” but instead I got an explaination that it was somehow my fault?? It wasn’t gushing water when I dropped it off a few days ago. I told the guy that I would be more comfortable if he didn’t try to diagnose without looking at the ac again and he may want to just apologize and fix the issue. He refused to show an ounce of humility or reflect any customer service skills at all. I can’t believe they got so many stars without paying people to give them good reviews. I’m Nederland buy another Kia.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Foster on 1/30/2018 at 8:20 PM.

Dennis Barbieri, was great assisting me with my sale on my Kia Forte, and I love my new car. Marcus Pringle was also very nice assisting me in finance, explained everything very well. Thank you guys, Tina Foster

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Blake Hogston - August 2017

By D.McC. on 1/29/2018 at 4:11 PM.

When my son was looking to make his first new car purchase, I went with him to Price Kia where we were told to ask for Blake - that was great advice! Blake took the time to show my son a few vehicles, detailing their features and nuances. He was never in a hurry, answering every question, even though it took quite a while. Blake knew it was his first car purchase and handled the transaction in a very professional manner. Once the decision was made, Blake walked him through the paperwork process and finalized the deal. I went along to be helpful, but my help was not really needed due to Blake and the staff at Price Kia. My son loves his new car and I am very pleased to recommend Blake!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Dennis Barbieri - January 2018

By D.McC. on 1/29/2018 at 3:11 PM.

In looking to purchase a new vehicle, my wife and I stopped in at Price Kia. We were met on the lot by Dennis who answered all of our questions, asked some of himself that we should have asked, and gave us forthright and honest answers. Before taking any test drives, he sat in the car with us and explained the vehicles. Dennis then went on the test drives with us, riding in the back seat, answering more questions and pointing out the intricacies of the vehicles. We drove a couple of cars and then made our choice. Dennis presented all of the information and options, though he was not at all pushy. We came back the next day to finalize the purchase and Dennis once again sat in the car and showed us everything about the car in detail. My wife and I are very pleased with Dennis, Price Kia, and our purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased four new cars from Blake

By baseball1234 on 10/10/2017 at 12:40 PM.

Blake was excellent to work with at Price Kia. Blake secured the four vehicles we were looking for in a day and completed the lease soon after. It was a very easy process and Blake took good care of us and I would highly recommend using Blake at Price Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of Blake Hogston regarding 9-2-17 purchase

By LisaBJ on 9/5/2017 at 5:40 PM.

Blake Hogston was an excellent salesman. I came in looking to trade my 2013 kia optima in on an SUV. I ended up getting a used Nissan Rogue and it worked out perfect for my budget and my wish list. Blake was very professional yet personable in this process. He knew the details on the vehicles and was able to answer all of my questions. He worked very hard to get me into a vehicle that I wanted with a payment I was comfortable with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FIRST CLASS SERVICE BY SALESPERSON DENNIS🥇🏆

By US ARMY ATTORNEY JAG on 7/29/2017 at 12:13 AM. Helped by LOGAN and The other Gentleman at the Service Desk. PLEASE FORGIVE ME! He is awesome too and A Big Guy.

I visited PRICE KIA for maintenance services to my 2011 KIA SOUL+ and I left with a new 2017 KIA SOUL! (EXCLAIM) Dennis was the salesperson who assisted me! DENNIS is extremely knowledgeable, personable and truly AWESOME! I traded in my DENIM BLUE KIA and DENNIS helped get the KIA SOUL! of my DREAMS! He thoroughly went over everything regarding my new KIA SOUL! The PRICE KIA dealership is very busy, however, you are treated as though you are the only client there! I also strongly recommend taking your car for service at PRICE KIA! The service team is SUPERB! Both Dennis and the PRICE KIA SERVICE TEAM are EXTRAORDINARY!! My new car is the TITANIUM GREY TURBO RED TRIM model and she is SHARP!! Just go and take a look at their KIA SOULs! I love KIA SOULs AND I TRULY ADORE DENNIS AND THE SERVICE TEAM at PRICE KIA!! I now have the car of MY DREAMS!! THANK YOU DENNIS and PRICE KIA!!🤗??😎 🚗

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By Hockeyvial on 3/30/2017 at 1:14 AM.

Kendrick was awesome to work with! He was knowledgeable and patient with all our questions We purchased two vehicles in one week from Kendrick. We chose to go back for the second used car due to his upfront and fair dealings. Love both cars and highly recommend the dealership and Kendrick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Pease lemon squeezy

By Hamster driver on 8/30/2016 at 4:46 PM.

Paige done sold us two cars and counting. It was lierally easier to trade in a car and buy a car than to order dinner at the godawful mexican restaurant next door.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Experience with Paige Garrison

By Antonia Harris on 8/2/2016 at 10:55 PM.

Paige was friendly and welcoming, She made my buying exsperice and great one! Justin was friendly fast and efficient! Wayne and the Service team always take great care of me when i brin my vehicles in. All around wonderful dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales experience with Paige Garrison at Price Kia

By Satisfied Kia Customer on 7/11/2016 at 1:58 AM.

Paige was a great sales person, Mike helped with negotiating price, and Justin in the finance department made buying a Kia fast and efficient. Great group of folks to deal with in car sales!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1Excellent service- KIA takes care of their customers

By Ihave2cats on 7/8/2016 at 10:01 PM.

Bought my new 2012 Soul from Price KIA. Since day one they have given reliable, excellent service. The staff is always friendly and go out of their way for customer satisfaction.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very satisfied "Paige is awesome"

By jarbo60 on 5/2/2016 at 10:44 PM.

Great customer service wonderful people to deal with, I came in for a state inspection and drove off a short time later in a New Kia Soul.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied, easy to work with, fair

By Appreciative customer on 4/24/2016 at 1:15 PM.

We had a great experience with this dealer and highly recommend it. Great for service and wonderful people to work with. Thank you for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and professinalism

By Jean Burke on 4/12/2016 at 5:08 PM.

I just leased my 2nd vehicle from Price Kia. I've had the pleasure of working with Paige Garrison both times and have been completely satisfied with the whole experience. Before I walked in there the first time I was pretty sure I knew what I wanted (a Soul) but just needed to drive it for a while to confirm. I also had a firm limit on what I was able to afford. Paige and her colleagues respected my preferences and financial needs, there was absolutely no "up selling" or even the slightest hint of pressure to add extras or inch up in price. I loved that car and happily leased a new Soul when the first lease term expired. Again, Paige and her colleagues made the whole process painless. They explained all the numbers to me, made sure I understood what I was doing, and bing bang boom I'm now enjoying my 2nd Kia Soul from Price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unbelievable Courtesy and Service

By Grateful Traveller on 3/29/2016 at 6:50 PM. Helped by I wish I knew all the people we dealt with by name but each and every one of them was wonderful!.

We cannot say enough about this incredible dealership! We ran into problems with gas leaking while on a road trip through the States from Canada. We called Price's and described the issue and they initially said they were booked until the following week. When we explained we were from Canada, they told us to bring it right in and they dropped everything to hoist it up and confer amongst them as to the problem and how best to solve it. They came up with a creative solution, fixed the problem and had us on the road to North Carolina within 2 hours and for a very fair price when they could have totally taken advantage of us and gouged us as we were over a barrel. We were blown away and only wish we lived in the area so we could purchase future vehicles from them and enjoy their wonderful service in the future! Thank you SO MUCH! We were so impressed and so grateful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extraordinary service

By Osthomas on 3/16/2016 at 10:13 PM.

I visited Price Kia on 3-12-16 to discuss Lease options as my 3 year lease was coming due . I worked with Paige Garrison who walked me through the process. She was completely professional, courteous and very personable. We decided after running the numbers that it was in my best interest to purchase the vehicle. I then worked with Robbie who explained everything. He was very knowledgeable and professional as well When I left after accepting a higher than desired interest , I learned Mike had found a lower interest rate and I was thrilled! He was genuinely working on my behalf . I can't say enough about this team of professionals whose low pressure approach resulted in a high satisfaction level. I feel very comfortable recommending KIA to all my friends and I love my new car! And I will just reiterate my appreciation to Paige and her attention to detail her understanding and support. I will enjoy this car for many years to come!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are ready to help you.

By BrunoFarneze on 3/4/2016 at 10:26 PM.

Me and my wife just moved to USA from Brazil. For us it's been a little bit hard to adapt to USA and Dennis is an absolutely awesome guy who helped us a lot to get a car. Everybody at Price Kia is friendly, respectful and patient. No one pressured us in the whole process and they seem do try their best every time. Thank you guys. Bruno Farneze.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Building a relationship over time

By carolburr on 2/16/2016 at 2:49 PM.

When the Soul first came out I immediately liked its look, but at that time was not interested in buying a new car. Then when the redesign occurred in 2014 I became more interested in eventually buying one as part of my retirement plan. So, I met Paige Garrison in 2014, took a test drive and began talking with her about buying a new car. We continued to communicate for the next two years, and last week I bought my new 2016 Soul. I realize that it is uncommon, perhaps even rare, bur someone to deliberate for two years about buying a new car, but since I had bought only two new cars in thirty years, this was not unusual for me. Throughout this whole process, Paige, continued to let me know of special sales opportunities and various incentives, but never pressured me in any way. So, when I was ready to buy, there was no one else I would even consider talking with but Paige. And I know that we will continue to have a relationship throughout my ownership of the car. So, please know how much I appreciate Paige's enthusiasm for her work and her customers and her steadfastness with me in particular. Sincerely, Carol Burrage

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Renewing of Lease, Painless

By agknowssomething on 1/21/2016 at 1:17 AM.

Three years ago, quite by accident, we went to Price KIA. Luckily, the first salesperson to greet us was Paige Garrison. After initial conversation about what we were looking for in a vehicle, price range, etc., we decided to lease. Paige explained the leasing process to us and made it quite painless. So, when the lease was due to end, we contacted Paige and, again, she made the process of leasing another KIA Optima easy. Paige excels at customer service. Her knowledge of the KIA products makes the buyer comfortable, and she has no problem answering any question no matter how trivial. Our experience with any of the staff at Price KIA has been pleasant. What is promised is delivered. This is very refreshing and appreciated. Thank you, Price KIA Family. Aubrey G. and Claudia S. Shiflett

I would recommend this dealer.