Dealer 2-Year Rating

Overall Rating

2.9 / 5
Customer Service
2.7  
Friendliness
3.4  
Overall Experience
2.7  
Price
2.9  
Quality of Work
2.9  
Service
1  

Dealer Reviews

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Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

Go Anywhere but Pride Chevrolet !

By Dave J on 8/29/2018 at 3:26 PM. Helped by Frank.

My 4th car from Pride, the other three were from Pride Hyundai. Went to Pride Chevrolet to buy a used truck. Always had great service at Pride Hyundai but forget Pride Chevrolet, I gave them 10 grand "cash" to start putting on the side steps and a hard roll up bed cover. After a week they said I had to pay for the whole truck for them to start putting on the options I ordered, why it took a week to tell me, I have no idea and the 10 grand should have gotten the ball rolling on the truck. They they ordered the parts and they come in wrong size or without all the fasteners. It been 3 weeks buying this truck from them and I gave then $26,0000 in cash the rest on a check, which they didn't want to take a check because it was over $3,000. After I told them I wanted my 26 grand back all in cash, they took my check. They have been ducking me around for 3 weeks, it was less of a hassle when I bought my house. Go to to Pride Hyundai and deal with them but stay clear of Pride Chevrolet, I don't think any of these young guys there know what the xxxx they are doing. As of this posting I still do not have my truck. Unbelievable, such incompetence, it boggles the mind !!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and comfortable experience

By Mimi on 6/28/2018 at 12:08 AM. Helped by Tom Connors.

Salesperson Tom and General Manager Joe were very easy to deal with. An honest exchange took place with regard to my needs and financial limitations. I felt satisfied that they listened to me and worked with me to give me the best possible deal on a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with Pride Chevrolet highly recommend

By mickey on 6/9/2018 at 5:25 PM. Helped by Clark Olivier.

Recently purchased a new Tahoe from Pride and the service was amazing starting from Joanne who answered the phone all the way to Clark my salesman. Never felt pressured and they were extremely professional but also super friendly and happy. Loved my experience and would recommend to anyone!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Do not go here they will charge you $139 for nothing

By Ozzy Gonzalez on 3/8/2018 at 8:43 PM. Helped by S. Tecardo.

Do not go here these guys will charge you $139 just for looking at your car and telling you whats wrong with it. My wife brought her car here and they charge her $139 for just telling her the radiator hose was leaking which what we was expecting since the coolant level was low after a refill. $139 for just 10 minutes of your time is ridiculous. They wanted another $340 to fix the leak which was just replace a cheap plastic hose we went somewhere else and had the work done for $80.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

The worst place ever to for service

By Bill on 1/31/2018 at 5:28 PM. Helped by Paul and the guy with the beer and wearing glases.

Do not go here. I repeat, just do not waste your time or hard earned money here. They have consistently ripped me off on servicing my car here for 3 yrs and I finally have had enough. Whatever you intended to get addressed in your service appointment will be small peas as they will find issue upon issue that will cost you hundreds of dollars more than you anticipated. There hasn't been a time that I have been there and left completing the service I intended to have without 2 to 3 more issues thrown at me that would inflate my bill by several hundred dollars. It's terrible business and you're robbing people. Do yourself a favor and go somewhere else where for service that is reasonably priced. I'm not being dramatic, just informative. Chevy is a huge corporation that needs to meet quotas and they'll do whatever it takes to make you pay more.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By dfcali73 on 10/10/2017 at 11:02 PM. Helped by Deandre -Sales, Mr. White - Finance, Jaquine - Sales & Mr. James Atkins who made this purchase a "Great Experience".

...from Salesman, to Finance, to Sales Manager, all employees went the extra mile to make sure I was happy with all aspects of my purchase! I MAKE SURE TO PUT PRIDE MOTORS IN THE FOREFRONT OF ALL MY CONVERSATIONS REGARDING THIS PURCHASE.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

False quote

By Gonefishing on 8/25/2017 at 8:46 PM. Helped by Danae.

Confirmed email regarding a quote that can be beat. I make the long ride there, and they can't do it. Not even close. I referenced the confirmed email, but it didn't matter. I sincerely hope the dealership examines it's practices, credibility, and reputation if these are the type of stunts they are going to pull. The finance manager I worked with (because they didn't have any salesmen available, and it was dead) was polite and courteous. I honestly felt bad for him with all of the information presented. A written request to management for a conversation has not been fulfilled. We will see how that goes.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By Kevin Rogers on 4/21/2017 at 9:01 PM. Helped by Tom O'Connor.

Tom O'Connor went out of his way to make the buying experience easy, quick, and extremely fair! I can't recommend him enough! Make sure to ask for Tom!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By Jr1988 on 2/28/2017 at 9:01 PM. Helped by Lovette Monteiro and John Scola and Mike Cuchiello.

My wife and I went to Chevrolet not expecting to buy a car but the sales person Lovette Monteiro went above and beyond to find what best fitted what we were looking for. I will certainly recommend pride Chevrolet and Lovette Monteiro to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pride was great

By MVega on 2/14/2017 at 4:21 PM. Helped by Colin Quinlan.

I bought my equinox from Pride, and I was really happy with my buying experience. Colin was quick, and valued my time. Would definitely recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

The best experience!!

By Carmelam on 2/13/2017 at 10:01 PM. Helped by Tom O'Connor.

Tom O'Connor was absolutely amazing. He was extremely knowledge, patient and helped me make my decision to purchase a Chevy Trax. I recommend this dealership for Sales, Service, Parts. I am telling all my friends about Pride Chevrolet. Also, Matt in Service was fantastic, as several other employees. A good choice in visiting Pride. You won't be disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Robertdevenne on 2/13/2017 at 7:54 PM. Helped by Tom O'Connor.

I bought a new car from Pride Chevrolet and I could not be any happier! My salesman, Tom O'Connor, was great to work with and I highly recommend him and Pride!!! It was a great overall experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved my experience!

By Carmellacorreale1 on 2/7/2017 at 5:41 PM. Helped by Tom O'Connor.

Just bought a new car at Pride Chevrolet and I loved my experience. My salesman, Tom O'Connor, was the best! He was patient and very knowledgeable and helped me out so much! I highly recommend him and Pride Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lovette Monteiro

By Eng, Renee on 2/3/2017 at 1:39 PM. Helped by Lovette Monteiro.

My husband Walter Eng and I are extremely satisfied with the help & service we received from Lovette Monteiro at Pride Chevrolet in Lynn Ma. He walked us through the lease program and answered all our questions (being first time leasers we had plenty). He was professional yet friendly. Lovette set up our onstar system & explained every detail of our car. He even gave us his card if we have any other questions in the future. We will and have already highly recommend Lovette to our family & friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

UNBELIEVABLE

By chris on 1/30/2017 at 6:25 PM. Helped by Lovette Monteiro.

Me and my fiancé leased a vehicle at Pride with Lovette Monteiro and had such an amazing experience. He was so helpful, kind, and FANTASTIC!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Afaiella13 on 1/17/2017 at 7:45 PM. Helped by Erin white James Atkins.

Eric was awesome he was very professional and helpful. He is a great guy to be working for the pride family. Sincerely Anna faiella Great management.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fastest Turnaround Ever!

By Sully716 on 1/17/2017 at 9:14 PM. Helped by Eric White.

Yesterday I went in to get service done on my 2014 Cruze. While I was waiting I started browsing the showroom when I came in contact with Eric. I mentioned that my current lease is up at the end of the year and I was looking around to see what I might want. Eric assured me he could get me into a new car right away. I was hesitant because I didn't have a lot of time to sit in the dealership. He promised a quick turnaround and he more than delivered! I told him exactly what I wanted and he made it happen in record time. I was in and out of there with a brand new 2017 Cruze within an hour of him starting the process. This is the 2nd car I have received from this dealership and I would recommend it to everyone I know. The sales department is helpful and super quick and everyone is very friendly. This is by far the best experience I have ever had at a dealership. Ask for Eric White!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

"Wonderful and Pleasant Car Buying Experience "

By patjo on 1/6/2017 at 7:29 PM. Helped by Lovette Monteiro and James Atkins.

My husband and I recently traded in our vehicle for a 2017 Chevy Malibu. Lovette Monteiro and James Atkins spent a lot of time with us explaining our options. They were extremely helpful. A truly great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, helpful and professional

By mjsconstructioninc on 12/30/2016 at 3:29 PM. Helped by Eric White.

It was a pleasure working with Eric. Looking forward to buying another truck in the future. I needed the truck turned around fast and he did had me in my car in 24 hours. I was hoping 3 days. THUMBS UP!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service around.

By jtbetta on 12/27/2016 at 10:26 PM. Helped by Lovette Monteiro, James Atkins..

I went to Pride Chevy to traded in my old car for a used car. And after going over my budget and options with Lovette Monteiro and James Atkins. I ended up with Brand New Impala. The Sales team was very helpful with answering all questions and needs. I highly recommend Pride Chevy and will contiue to do business in the future.

I would recommend this dealer.